Perfect except for a few people making noise until 2 oclock in morningnear our rom

Perfect except for a few people making noise until 2 oclock in morningnear our rom

The smell of mildew hits you in the face as you open the door; I spoke to the attendant on duty and he came down to the room and informed me that they aware of the odor and have in turn informed the owners who have done nothing…my concern is why rent this room out to people when they know there is an issue; its not that there was nothing else available because they offered us to look at 2 additional rooms that were available if we wanted to move…along with the musty smell, the sink/tub drain poorly and baseboards are falling off….definitely needs some TLC

The smell of mildew hits you in the face as you open the door; I spoke to the attendant on duty and he came down to the room and informed me that they aware of the odor and have in turn informed the owners who have done nothing…my concern is why rent this room out to people when they know there is an issue; its not that there was nothing else available because they offered us to look at 2 additional rooms that were available if we wanted to move…along with the musty smell, the sink/tub drain poorly and baseboards are falling off….definitely needs some TLC

Beautiful hotel

Every thing

We loved the room, but as an end unit the immediate area included garbage bins, and it was a bit unsightly. At a minimum it honestly could be a bit cleaner/tidy. Your reception staff are absolutely amazing; so pleasant, welcoming, lots of patience, kind hearts. I do realize full well that staffing in other areas can be difficult, and this is only my suggestion, but better monitoring might help time management. I would recommend this location to visitors.

The hotel is quite dated and needs an upgrade. The bed not too comfortable.

The hotel is quite dated and needs an upgrade. The bed not too comfortable.

Good

Nice stay. Breakfast offered only sausage for the meat, which I can't eat, but was good otherwise. The bathroom had almost zero counter space, which created some turn taking with 2 people instead of being able to share. Room was very clean, comfortable beds, quiet. The game room looked fun.

We stayed in the drive up rooms which are a separate part of the hotel because we needed to keep an eye on a dirtbike on the back of our truck. The rooms are old but they have tried to update them but there is no ventilation for the bathroom which of course creates alot of humidity and a continuous musty smell. The grout and tile in the shower looked moldy.The air conditioning is an house style conditioner mounted into the wall beside the bed so it blows directly on you and is extremely noisy. If the temperatures aren't high that part might not be so bad. Staff in the main hotel area are great and breakfast was good as well. They did offer to place us in an upstairs room for our second night but that didn't meet our needs since we needed an outside entrance.so we forfeited the prepaid second night. I cant speak to the inside of the hotel but it looks newer and cleaner

I don't understand the 4.5 star rating of this property. As a frequent traveler this is more of a 2.5 to 3 star property. The basics are fine, it's clean, staff friendly and rooms have what you need for a standard stay.

Convenient location

Right from check-in to check-out we had a great experience with this stay. The front desk staff were friendly and welcoming. The room was clean, comfortable and our kids loved having two floors.The pool was a hit with our kids, the water slide was their favourite part of our vacation. Breakfast was wonderful, with a great variety to please everyone. Can’t wait to stay here again.

Right from check-in to check-out we had a great experience with this stay. The front desk staff were friendly and welcoming. The room was clean, comfortable and our kids loved having two floors.The pool was a hit with our kids, the water slide was their favourite part of our vacation. Breakfast was wonderful, with a great variety to please everyone. Can’t wait to stay here again.

Our first room with a king bed had a major problem with the toilet. The next morning they changed us to an upgraded room with a suite with 2 queen beds and a separate room with a tv and couch, for the same price. The shower head was exceptional. We liked that 4 EV charging stations were available at the back of the hotel, at a cost but very convenient. Only issue: not well indicated around the stations so non EV vehicles parked there occasionally. The breakfast buffet had a good selection of food.

Our first room with a king bed had a major problem with the toilet. The next morning they changed us to an upgraded room with a suite with 2 queen beds and a separate room with a tv and couch, for the same price. The shower head was exceptional. We liked that 4 EV charging stations were available at the back of the hotel, at a cost but very convenient. Only issue: not well indicated around the stations so non EV vehicles parked there occasionally. The breakfast buffet had a good selection of food.

Roomed smell like feces. Clogged toilet, which got worse over the weekend. Staff came and just sprayed Febreze. Offered no compensation at all or a new room. It was horrible. Would never stay there again and do not recommend it.

Roomed smell like feces. Clogged toilet, which got worse over the weekend. Staff came and just sprayed Febreze. Offered no compensation at all or a new room. It was horrible. Would never stay there again and do not recommend it.

It was a good property but the view was horrible. We looked out onto an indoor swimming pool.

It was a good property but the view was horrible. We looked out onto an indoor swimming pool.

Swimming pool with slide.

Stayed with my family in the executive suite which was advertised as being soundproof. It wasn't. We could hear people in the hallway and the neighboring rooms. Also, the pictures make it look like the suite is 2 rooms, when, in fact the wall Berrien the bedroom and living area has a 2 or 3 foot gap at the top. This means that you can hear everything in either room. I booked this for my family, so the young kids had a seperate sleeping area. However, given the lack of sound proofing between rooms, it was not a restful sleep. The hotel itself is fine. Great pool and really nice staff. This doesn't make up for the false advertising about the room and the super high costs. Unfortunately, we won't be staying there again.

Swimming pool with slide.

Stayed with my family in the executive suite which was advertised as being soundproof. It wasn't. We could hear people in the hallway and the neighboring rooms. Also, the pictures make it look like the suite is 2 rooms, when, in fact the wall Berrien the bedroom and living area has a 2 or 3 foot gap at the top. This means that you can hear everything in either room. I booked this for my family, so the young kids had a seperate sleeping area. However, given the lack of sound proofing between rooms, it was not a restful sleep. The hotel itself is fine. Great pool and really nice staff. This doesn't make up for the false advertising about the room and the super high costs. Unfortunately, we won't be staying there again.

Not a great hotel

Not a great hotel

Comfortable beds Great breakfast

Comfortable beds Great breakfast

Property was fine ,not enough parking.

Property was fine ,not enough parking.