Worth for the price, good location in Neustadt and close to the trainstation or bus-stop to other cities. Picked this hotel because of the ”hamam sauna”, but that wasnt Hamam and for the extra price not worth it. But the hotel and room are good and nice with a little store downstairs for snacks and drinks when you stay on a sunday :)

Not a bad hotel but, our room smelled moldy/damp/funky. The hallways did as well so fairly sure it wasn’t just our room. Beds were comfy. The location is further away than you’d prefer to walk and the price doesn’t make up for it. Won’t stay here again.

Not a bad hotel but, our room smelled moldy/damp/funky. The hallways did as well so fairly sure it wasn’t just our room. Beds were comfy. The location is further away than you’d prefer to walk and the price doesn’t make up for it. Won’t stay here again.

As it has to be

As it has to be

Perfect Food , personal, room

Perfect Food , personal, room

It was good

It was good

Excellent hotel. Efficient check-in & check-out. Staff were extremely friendly and helpful. Would recommend to anyone & hope to get staying again soon

Excellent hotel. Efficient check-in & check-out. Staff were extremely friendly and helpful. Would recommend to anyone & hope to get staying again soon

Good room, breakfast and price

Good room, breakfast and price

Good hotel and service. Gym was unavailable.

Good hotel and service. Gym was unavailable.

Room was wonderful and spacious overlooking the main road (at night windows open no issue). Via the NH app downloaded you can order any amenities (showercap, kettle etc) which was nice. Fridge in room. Too bad that no ventilation in bathroom to turn on after showering. Also, we stayed 2 nights, the next day the floor was not vacuumed and 2x the glass on fridge was really dirty with dried orange juice (i informed the receptionist on both to alert housekeeping). Lidl very close by so we did breakfast shopping there.

Room was wonderful and spacious overlooking the main road (at night windows open no issue). Via the NH app downloaded you can order any amenities (showercap, kettle etc) which was nice. Fridge in room. Too bad that no ventilation in bathroom to turn on after showering. Also, we stayed 2 nights, the next day the floor was not vacuumed and 2x the glass on fridge was really dirty with dried orange juice (i informed the receptionist on both to alert housekeeping). Lidl very close by so we did breakfast shopping there.

They speak bad English and I could not get a glass of water after the breakfast closed. That is so stupid…..

They speak bad English and I could not get a glass of water after the breakfast closed. That is so stupid…..

The property was ok but not what we expected from a 4 stars hotel. The property it’s not in the city center or in a pedestrian zone, not so convenient if you are on foot. Check-in procedure was easy and staff very kind.

The property was ok but not what we expected from a 4 stars hotel. The property it’s not in the city center or in a pedestrian zone, not so convenient if you are on foot. Check-in procedure was easy and staff very kind.

Nicely situated on the edge of town. For me an nice place where I can relax after workIng in the area.

Nicely situated on the edge of town. For me an nice place where I can relax after workIng in the area.

Had a mixture of both good and bad service from the front desk. The first personnel wasn't very friendly nor helpful during checked in and during checked out, we suspected she has mistaken us as another guest so insisted we haven't paid for the room when in fact we did. Luckily we were able to access our online banking to show her our bank transaction record when she wouldn't accept the statement from the online booking company. The room is quiet, spacious and clean. The breakfast is good too although some guests still didn't know how to practise social distancing. The location is not walkable to city centre but there is a tram stop 5 minutes walk away and the area felt safe.

Had a mixture of both good and bad service from the front desk. The first personnel wasn't very friendly nor helpful during checked in and during checked out, we suspected she has mistaken us as another guest so insisted we haven't paid for the room when in fact we did. Luckily we were able to access our online banking to show her our bank transaction record when she wouldn't accept the statement from the online booking company. The room is quiet, spacious and clean. The breakfast is good too although some guests still didn't know how to practise social distancing. The location is not walkable to city centre but there is a tram stop 5 minutes walk away and the area felt safe.

NH means quality and comfort. Everytime I stay in this hotel, I know, that all will be ok

NH means quality and comfort. Everytime I stay in this hotel, I know, that all will be ok

It was close to the tram stop so you could sight see. It had a great shopping strip and great pub nearby.

It was close to the tram stop so you could sight see. It had a great shopping strip and great pub nearby.

My german is not the greatest, i found the reception staff quite rude and not very helpful and when i asked a question, i felt that the man behind the desk didnt wanna answer, like it was a tough one.

My german is not the greatest, i found the reception staff quite rude and not very helpful and when i asked a question, i felt that the man behind the desk didnt wanna answer, like it was a tough one.

The hotel was clean and comfortable. The staff were friendly and helpful.