The hotel is in a great location. It was close to everything we needed. The front desk was polite and friendly. The rooms were spacious and clean. The only problem was there was a hockey team staying at the hotel and the kids were in the hallway playing and making noise for hours. From morning to evening. So if you wanted to rest in your room, you couldn’t. There is not enough parking downstairs in the garage so one night we had to park outside but we’re not given clear instructions beforehand. Other than those issues, I would have given it another star.

Check in was slow and lady no welcoming smile. Hade reserved for one adult , one 6 year old a two teenagers 16 and 17. The lady changed our room assigned to us a gave us a room with issues. A cracked window, a broken security lock, and water damage in bathroom. (Bottom of bathroom door). Only 2 sets of towels had to ask for two more on both days of our stay. On the first day was alone in room with my 6 year old and a man open our door without knocking. Didn’t get to see who cause when I said hi thinking it was the two girls he excused himself saying wrong room and closed the door. Went and inform front desk about all the issues but never had a comeback. Didn’make us feel safe. I told them about security lock thinking they would send someone to have it fixed but no one came.

Clean and friendly as usual!

Clean and friendly as usual!

The room is roomy and clean. It is modern. However, sleeping was uncomfortable, because the pillows are too hard.

The room is roomy and clean. It is modern. However, sleeping was uncomfortable, because the pillows are too hard.

For the use of one night, hotel did the job! Room was clean and comfortable but that being said, hotel needs to refreshed as a lot seemed outdated and worn. Very hard to get to underground parking.

For the use of one night, hotel did the job! Room was clean and comfortable but that being said, hotel needs to refreshed as a lot seemed outdated and worn. Very hard to get to underground parking.