The staff were so excellent that my friends came over to take advantage of the Tea House, bar, and concierge. Super friendly, very helpful and my 3:15a wakeup call came at exactly 3:15a from a human.

The staff were so excellent that my friends came over to take advantage of the Tea House, bar, and concierge. Super friendly, very helpful and my 3:15a wakeup call came at exactly 3:15a from a human.

The hotel was very nice. Staff was great. Everyone spoke English as well, which was very helpful. In room dining and the restaurant were both great quality. Only downside was the mattress; zero support.

The hotel was very nice. Staff was great. Everyone spoke English as well, which was very helpful. In room dining and the restaurant were both great quality. Only downside was the mattress; zero support.

Staff is great, helpful, Nemamja in Cigar Lounge is an awesome bartneder. Romm is clean with spacious bathroom. Averall I ve had a 5stars experience.

Staff is great, helpful, Nemamja in Cigar Lounge is an awesome bartneder. Romm is clean with spacious bathroom. Averall I ve had a 5stars experience.

The best customer service we have experienced.

The best customer service we have experienced.

Amazing stay for New Year's weekend!

Amazing stay for New Year's weekend!

Very good

Very good

Unproffesional and rude staff. You can hear everything of next room. Breakfast is average. Location is not good for from center. Only the name of Hyatt nothing more.

Unproffesional and rude staff. You can hear everything of next room. Breakfast is average. Location is not good for from center. Only the name of Hyatt nothing more.

We have stayed in Hyatt many times before and find the service to be excellent and the rooms comfortable. However, this time there was a problem with using the pool. Families with children would completely takeover – jumping, diving, splashing, and screaming despite the signs clearly displayed and advising against it. The stuff would shrug their shoulders saying that they tell them but to no avail. We understand that it must be very difficult (and not advisable) to manage other peoples’ children. But you could manage the pool by introducing specific times for families only, line swimming or open to all. In other words, by managing the pool you manage its users – not the other way around!

We have stayed in Hyatt many times before and find the service to be excellent and the rooms comfortable. However, this time there was a problem with using the pool. Families with children would completely takeover – jumping, diving, splashing, and screaming despite the signs clearly displayed and advising against it. The stuff would shrug their shoulders saying that they tell them but to no avail. We understand that it must be very difficult (and not advisable) to manage other peoples’ children. But you could manage the pool by introducing specific times for families only, line swimming or open to all. In other words, by managing the pool you manage its users – not the other way around!

Nice and helpful

Nice and helpful

Good clean kind

Good clean kind

Property is nice, friendly staff, parking is way overpriced. Even self park is 20 euro per day.

Property is nice, friendly staff, parking is way overpriced. Even self park is 20 euro per day.

I stayed at Hyatt for about 5 days to attend a local wedding. Great hospitality and service. Clean and friendly environment. Nikola and all the staff at Hyatt were great and very friendly people--always ready to assist you and make your time, as a guest, enjoyable as possible at Hyatt. The food was great for me. Great transportation service and on time! I have no complaints! Overall, I enjoyed my time and was always happy at Hyatt. Being in Belgrade for the first time, it was a great memorable experience and Hyatt was part of the reason why. I will miss my time in Belgrade and, if I would return, I would stay at Hyatt again without any hesitation. )

I stayed at Hyatt for about 5 days to attend a local wedding. Great hospitality and service. Clean and friendly environment. Nikola and all the staff at Hyatt were great and very friendly people--always ready to assist you and make your time, as a guest, enjoyable as possible at Hyatt. The food was great for me. Great transportation service and on time! I have no complaints! Overall, I enjoyed my time and was always happy at Hyatt. Being in Belgrade for the first time, it was a great memorable experience and Hyatt was part of the reason why. I will miss my time in Belgrade and, if I would return, I would stay at Hyatt again without any hesitation. )

Very friendly staff and always willing to help

Very friendly staff and always willing to help

Everything was exceptional, great customer service.

Everything was exceptional, great customer service.

Bedroom was ok. But the third bed was short for a 15 years old tall boy. Breakfast was not for 5 star hotel. Cupboard and bathroom tap didn't work property. Staff was good and helpful. Area with parks and mall near hotel.

Bedroom was ok. But the third bed was short for a 15 years old tall boy. Breakfast was not for 5 star hotel. Cupboard and bathroom tap didn't work property. Staff was good and helpful. Area with parks and mall near hotel.

I'm annoyed by sneaky hotel fees and charges I DIDN'T KNOW about. This hotel did NOT display parking charges during the booking process. I shouldn't have to waste time digging through the hotel website to figure out the fees. IT SHOULD BE PRESENTED TO CLIENTS DURING THE RESERVATION PROCESS so that we can calculate and decide what we can afford according to our budget. I was charged a parking fee of about $30 per day, even though I parked myself each time. If I had known that, I would have used taxi services and not rented a car, or I would have definitely chosen another place to stay. Because if you stay a few nights, these costs can add up quickly!

I'm annoyed by sneaky hotel fees and charges I DIDN'T KNOW about. This hotel did NOT display parking charges during the booking process. I shouldn't have to waste time digging through the hotel website to figure out the fees. IT SHOULD BE PRESENTED TO CLIENTS DURING THE RESERVATION PROCESS so that we can calculate and decide what we can afford according to our budget. I was charged a parking fee of about $30 per day, even though I parked myself each time. If I had known that, I would have used taxi services and not rented a car, or I would have definitely chosen another place to stay. Because if you stay a few nights, these costs can add up quickly!