Localisation excellente!

Localisation excellente!

RUDE STAFF, BEYOND RUDE. If you are not fluent in french, all staff members will pretend not to understand you. This place had broken beds and rooms in a BEYOND aweful state. I should have trusted the reviews and saved my money. COMPLETE WASTE OF MONEY that was spent on this hotel.

RUDE STAFF, BEYOND RUDE. If you are not fluent in french, all staff members will pretend not to understand you. This place had broken beds and rooms in a BEYOND aweful state. I should have trusted the reviews and saved my money. COMPLETE WASTE OF MONEY that was spent on this hotel.

everyone was great and helpful. Would like more food choices breakfast should last longer like 11 or 12

everyone was great and helpful. Would like more food choices breakfast should last longer like 11 or 12

An Amazing find! Great room, ( quality sheets and towels) and helpful staff. Right on the beach and always a bed available. Good swimming and snorkeling - saw lots of different species of fish. A few minutes walk into the cute ‘village’ with great informal restaurants - you feel you’re in France with the food- AND a boulangerie!! Definitely would return!!

An Amazing find! Great room, ( quality sheets and towels) and helpful staff. Right on the beach and always a bed available. Good swimming and snorkeling - saw lots of different species of fish. A few minutes walk into the cute ‘village’ with great informal restaurants - you feel you’re in France with the food- AND a boulangerie!! Definitely would return!!

An amazing relaxing location!

An amazing relaxing location!

This place is exceptional -- the location, the grounds, the views, the open-air lobby and dining areas, excellent breakfast buffet, the beach and pool. Even though the bathroom is somewhat dated and other areas could use some attention, the staff was helpful and friendly and I would give this resort one of the best ratings in The Caribbean (and I've been around)!

This place is exceptional -- the location, the grounds, the views, the open-air lobby and dining areas, excellent breakfast buffet, the beach and pool. Even though the bathroom is somewhat dated and other areas could use some attention, the staff was helpful and friendly and I would give this resort one of the best ratings in The Caribbean (and I've been around)!

Unfriendly front desk staff. Won’t visit again

Unfriendly front desk staff. Won’t visit again

Niel at the front desk was soooo sweet and amazing. The rooms on the beach are the nicest so I would suggest those. The other rooms were nice but the AC leaked for a few days before they came to fix it. The food was overpriced but good at the restaurant. The people at the beach bar were rude. I may stay again if they make upgrades.

Niel at the front desk was soooo sweet and amazing. The rooms on the beach are the nicest so I would suggest those. The other rooms were nice but the AC leaked for a few days before they came to fix it. The food was overpriced but good at the restaurant. The people at the beach bar were rude. I may stay again if they make upgrades.

The location is superb right in the middle of Trois Ilets with an infinity pool overlooking the beach and a bar for cocktails and drinks after 4pm. The beach is excellent for swimming, snorkeling or just wading around. It’s shallow for our toddler and gets deep enough further out for the older ones. The hotel is outdated with simple furniture but the rooms are clean with a balcony. We had a spacious room with two double beds and space for a crib they provided. The balcony overlooked many palm trees and the beach and it was very quite. They have a buffet at the beach restaurant, La Sirene on Sundays with a live band so it was nice to hear it from our balcony. The staff is very friendly with Keny, Cristian, and another gentleman at the front desk being very friendly and accommodating. The breakfast buffet is decent at 20 euro person with the usual fruits, pastries, salads with ham and cheese, boil your own eggs station and a cook for hot eggs and omelettes and crepes and coffee and juice, etc. a crepe with ham, cheese, and mushrooms cost 9 euro outside, so this buffet is worth it for the variety and amount of foods you get. And they won’t mind if you take away a banana or yogurt for a snack later. They have lounge chairs and think beach towels for hotel guests which are very nice. There’s also a cute Cocoa Bar right on the beach for drinks and sandwiches. We went there daily. It’s worth it to stay here.

the beach was private safe and beautiful,it is a place I would recommend with families with childern

Staff were not helpful. Room small but comfortable for 2. Was charged 50$ for overnight guest. Was unable to checkin early or check out late.

The View, Pool and Beach were all amazing and to an extent balanced out the tiredness condition of the rooms and common areas. The resort has seen better days and with a renovation could be at the top of hotels in Martinique.

The View, Pool and Beach were all amazing and to an extent balanced out the tiredness condition of the rooms and common areas. The resort has seen better days and with a renovation could be at the top of hotels in Martinique.

we enjoyed an on the beach room. Salt sea air is hard on everything so rooms do need constant maintenance.

This is a great place 6 days per week. Beware, however: every Thursday there is a massive outdoor party with ear-shattering music that lasts from 8pm until 2am. This is not your ordinary hotel party. The bass will shake the pictures on the walls and loosen your fillings. There are no rooms in the hotel where the noise level will be bearable. If you like parties, this is great. If you are trying to put your kids to sleep, get ready for a bad time. Families should definitely stay somewhere else on Thursdays.

The is a great area, the environment is splendid, but the hotel did not aged well. There has not been enough maintenance or care brought to the place and it is a real pity. Most of the staff members should not be in the business. They are just sinking it by the way they behave. We were happy to have Air France flight attendants staying over, since it did help getting better breakfast experience. We will most probably not be back there, and would of course not recommend the place to people we care about.

The is a great area, the environment is splendid, but the hotel did not aged well. There has not been enough maintenance or care brought to the place and it is a real pity. Most of the staff members should not be in the business. They are just sinking it by the way they behave. We were happy to have Air France flight attendants staying over, since it did help getting better breakfast experience. We will most probably not be back there, and would of course not recommend the place to people we care about.

Beautiful romantic setting

Beautiful romantic setting

The hotel was located in an amazing neighborhood, close to shops and restaurants. There was a beautiful beach and infinity pool, as well as a neat bar overlooking the water.

One of the best experiences ever. My wife and I loved the area, the service, and especially the people. Great location to the ferry to Fort De France. Amazing restaurants in the area. Awesome sunsets!! Great services at the hotel and around.

Excellent location, good room with comfortable bed. Overall infra somewhat weared out. My stay got a very negative turn due to the rude behavior of the receptionist. Both at check-in and check-out the desk was empty. At check-out he managed even to say a single word. This is the service at the most reputable hotel on the island where a client is treated like a dirty towel. I’m a frequent business traveller over 35 years and I’m afraid that this is my most shocking experience

Excellent location, good room with comfortable bed. Overall infra somewhat weared out. My stay got a very negative turn due to the rude behavior of the receptionist. Both at check-in and check-out the desk was empty. At check-out he managed even to say a single word. This is the service at the most reputable hotel on the island where a client is treated like a dirty towel. I’m a frequent business traveller over 35 years and I’m afraid that this is my most shocking experience

One of the best experiences ever. My wife and I loved the area, the service, and especially the people. Great location to the ferry to Fort De France. Amazing restaurants in the area. Awesome sunsets!! Great services at the hotel and around.