I wasn't happy with the evening front desk staff. I pre check in online and everything was fine. I called the front desk about 1445 hrs and spoken to a lady explaining that I wouldn't be able to be until late so I ask the if they can give the key to my guest which I supply to lady with the full name of my guest. The lady confirmed the name and noted to the reservation. The evening front desk person refused to give the key to my guest. I called the desk person which was a female I didn't get her name, but I explained the whole situations she still refuse to give the key. My guest told that she didn't bother to check anything around the front desk and refuse to give the key until person on the reservation appears personally. This made me so upset I had to leave work early to get the key meantime my guest which travel from Orlando had to wait outside until I got there. This was very inconvenient to me which cost me time from work and embarrassment to my guest. I want some of compensation for this inconvenient I experienced.

I wasn't happy with the evening front desk staff. I pre check in online and everything was fine. I called the front desk about 1445 hrs and spoken to a lady explaining that I wouldn't be able to be until late so I ask the if they can give the key to my guest which I supply to lady with the full name of my guest. The lady confirmed the name and noted to the reservation. The evening front desk person refused to give the key to my guest. I called the desk person which was a female I didn't get her name, but I explained the whole situations she still refuse to give the key. My guest told that she didn't bother to check anything around the front desk and refuse to give the key until person on the reservation appears personally. This made me so upset I had to leave work early to get the key meantime my guest which travel from Orlando had to wait outside until I got there. This was very inconvenient to me which cost me time from work and embarrassment to my guest. I want some of compensation for this inconvenient I experienced.

I checked in online to save time but yet I still had to wait in line when I got there behind everybody else who did not check in online. The first room we were given wasn’t cleaned yet, so we had to go back. Hotel is pretty dated, but comfortable enough to spend a night in

I checked in online to save time but yet I still had to wait in line when I got there behind everybody else who did not check in online. The first room we were given wasn’t cleaned yet, so we had to go back. Hotel is pretty dated, but comfortable enough to spend a night in

Last time I stayed here it wasn’t as bad as it was this time furniture was dirty carpets found items in the room that was disgusting needs new management and to be refurbished

Last time I stayed here it wasn’t as bad as it was this time furniture was dirty carpets found items in the room that was disgusting needs new management and to be refurbished

This place was awesome! I enjoyed everything about here. Best time ever. All of the staff were nice, even being positive when things went wrong. They were friendly, made sure everything was perfect, and dealt with me when I was going through some tough anxiety. I am blessed to have the opportunity to be here in this hotel. They were also very kind to my pup, Chadwick

This place was awesome! I enjoyed everything about here. Best time ever. All of the staff were nice, even being positive when things went wrong. They were friendly, made sure everything was perfect, and dealt with me when I was going through some tough anxiety. I am blessed to have the opportunity to be here in this hotel. They were also very kind to my pup, Chadwick

Good place to stay

Good place to stay

Great trip

Everything was amazing

Extremely dirty, there were at least 3 cockroaches, carpet was wet, you can’t open the window, super humid etc.

Great

Airport shuttle times were not shared which cost me more money.

Staff was easy to work with took good care of our needs. Breakfast was tasty. We were given an upgrade when the room we had booked was unavailable. The shuttle service was excellent. I would stay there again.

Staff was easy to work with took good care of our needs. Breakfast was tasty. We were given an upgrade when the room we had booked was unavailable. The shuttle service was excellent. I would stay there again.

This place is so dirty they only clean the rooms every 3 days they should say that in the ad so you can bring your cleaning supplies. The sheets had blood stains the walls had some brown stuff that could be poop ,the carpet had some wet spots I was afraid to walk barefoot in the room , The bagels and muffins were stale and so were the chips in the vending machines. The people working there were nice enough but not much for them to do. This is VERY low budget . Half a star maximum and there are drug addicts in the parking lot . They really should renovate the place.

This place is so dirty they only clean the rooms every 3 days they should say that in the ad so you can bring your cleaning supplies. The sheets had blood stains the walls had some brown stuff that could be poop ,the carpet had some wet spots I was afraid to walk barefoot in the room , The bagels and muffins were stale and so were the chips in the vending machines. The people working there were nice enough but not much for them to do. This is VERY low budget . Half a star maximum and there are drug addicts in the parking lot . They really should renovate the place.

I didn't like that kids came to .the swimmpool from the neighborhood abd took over

I didn't like that kids came to .the swimmpool from the neighborhood abd took over

Property was so dirty and covered in trash and garbage in the corners of hallways and elevator. Rooms and hallways smelled of mold and dirt.

Thanks

Hotel OK. Billing Terrible. Too many errors in over Billing for a Simple 2 day stay. Still waiting for Billing Charges adjustments.

Thanks

Property was so dirty and covered in trash and garbage in the corners of hallways and elevator. Rooms and hallways smelled of mold and dirt.

Hotel OK. Billing Terrible. Too many errors in over Billing for a Simple 2 day stay. Still waiting for Billing Charges adjustments.

Breakfast should be better

Breakfast should be better

Good stay

Good stay

Cons: No water pressure, very poorly maintained rooms, poor selection of breakfast items, pool is through an unlit hallway that is sketchy and feels like a danger sign. Pros: staff is professional, rooms are clean. Staff is clearly doing their best but owners are not putting any money into this property.