Very disappointed. Pool. Breakfast. Was non existent. They were doing construction. And never knew it until I got there. And they charged full price. I should get a discount. For not having the full experience.

Very disappointed. Pool. Breakfast. Was non existent. They were doing construction. And never knew it until I got there. And they charged full price. I should get a discount. For not having the full experience.

Worst stay at a hotel I've had in awhile. None of the amenities were available. No pool. No breakfast. Rooms are old and dirty. Had to change rooms cause the pull out bed was filthy with chips in it and yellow stains all over in the first one. Stay anywhere else.

The hotel was under construction and no notification was made to me. No hot breakfast. Got in late and wanted to sleep in. At 8 am you could hear drills and construction. I’m very disappointed. I slept enough to get back on the road but if I had the information that construction was taking place. We sure world have made reservations elsewhere.

The hotel was under construction and no notification was made to me. No hot breakfast. Got in late and wanted to sleep in. At 8 am you could hear drills and construction. I’m very disappointed. I slept enough to get back on the road but if I had the information that construction was taking place. We sure world have made reservations elsewhere.

We didn’t know until we checked in that they were in a major construction project. There was no lobby, no pool, no breakfast. We checked out a day early because there were so many difficulties. Staff was great, but facility was awful.

We didn’t know until we checked in that they were in a major construction project. There was no lobby, no pool, no breakfast. We checked out a day early because there were so many difficulties. Staff was great, but facility was awful.

terrible

terrible

We went to check in, only to walk through a construction zone. When we were detoured to a closet to find the front desk employee she informed us there is no pool and no hot breakfast available because of the construction mess. This would have been helpful knowing when i was booking. I would never had booked there. I canceled my reservation and went across the street and had a wonderful stay there. Don't bother!

We went to check in, only to walk through a construction zone. When we were detoured to a closet to find the front desk employee she informed us there is no pool and no hot breakfast available because of the construction mess. This would have been helpful knowing when i was booking. I would never had booked there. I canceled my reservation and went across the street and had a wonderful stay there. Don't bother!

Had reserved a king and was placed into a double queen. Didnt know about the construction and so it was kinda messy. The room was decent though the service was very helpful and apologetic for the messy.

Had reserved a king and was placed into a double queen. Didnt know about the construction and so it was kinda messy. The room was decent though the service was very helpful and apologetic for the messy.

The beds were clean and the bathrooms were clean. However construction was horrible, there was no notice that the pool or the included breakfast was no longer available, the doors were not lined up correctly so the locks BARELY locked in our room which was supposed to have been newly renovated… There was a makeshift ramp to a random door to enter the facility and the workers were extremely unprofessional and rude. Pay extra and stay elsewhere!!!!

The beds were clean and the bathrooms were clean. However construction was horrible, there was no notice that the pool or the included breakfast was no longer available, the doors were not lined up correctly so the locks BARELY locked in our room which was supposed to have been newly renovated… There was a makeshift ramp to a random door to enter the facility and the workers were extremely unprofessional and rude. Pay extra and stay elsewhere!!!!

Under revocation, lobby was closed, had to use a side door entrance, bagged breakfast was give because there was no breakfast area due to Reno. Elevator was creepy. Room was fine once you got there.

Under revocation, lobby was closed, had to use a side door entrance, bagged breakfast was give because there was no breakfast area due to Reno. Elevator was creepy. Room was fine once you got there.

This property is currently under construction, There's no access to pools, no access to snacks, meals, venfing machines or anything like that on site. The rooms that have been renovated are beautiful but lack of everything else was very disappointing. We arrived at 11 PM and because there was nothing to eat or drink on-site, not even water, we had to turn around leave the hotel and go elsewhere to try to find something to take evening vitamins with. Very inconvenient!

This property is currently under construction, There's no access to pools, no access to snacks, meals, venfing machines or anything like that on site. The rooms that have been renovated are beautiful but lack of everything else was very disappointing. We arrived at 11 PM and because there was nothing to eat or drink on-site, not even water, we had to turn around leave the hotel and go elsewhere to try to find something to take evening vitamins with. Very inconvenient!

We booked a king suite with a pool and hot breakfast but when we got there we found out the hotel was under renovation which we were never informed about, there was no pool available a sacked breakfast (gross) which we choose not to partake in and they no longer have king beds so we got 2 queens which left the room very cramped and the jacuzzi tub is no longer in the room, we basically had a regular room with a small love seat where the tub used to be but there is no light there so readings out , the TV won't turn that far around so that's out just a huge waste of space. We had a different hotel but it had no pool so we rebooked to get a pool but we were not informed that it was unavailable.

We booked a king suite with a pool and hot breakfast but when we got there we found out the hotel was under renovation which we were never informed about, there was no pool available a sacked breakfast (gross) which we choose not to partake in and they no longer have king beds so we got 2 queens which left the room very cramped and the jacuzzi tub is no longer in the room, we basically had a regular room with a small love seat where the tub used to be but there is no light there so readings out , the TV won't turn that far around so that's out just a huge waste of space. We had a different hotel but it had no pool so we rebooked to get a pool but we were not informed that it was unavailable.

They gave a sack breakfast instead of letting us know that there’s no hot breakfast it was noisy and dirty from the construction as well as the beds not being comfortable after driving 16 hours that evening the pillows were terrible as well the smelled like dirty feet

They gave a sack breakfast instead of letting us know that there’s no hot breakfast it was noisy and dirty from the construction as well as the beds not being comfortable after driving 16 hours that evening the pillows were terrible as well the smelled like dirty feet

First off we didn't know that the hotel was under construction for renovations. This was a family trip and we planned to use the pool and sauna to soak. They were closed. I went back and looked at the listing from hotels.com and then saw there was a thin line (Definitely should be more BOLD) thru the word pool. So my bad. Our check in was a bit late in the day so there wasn't time to look for a different stay. We decided to bite the bullet and stay here anyways. Next we discovered the internet wasn't working. When we went to call down to the desk our phone wasn't working. These issues were not resolved. In the morning we received a "covid" brown bag for the infamous breakfast, remember that old ad - "should of stayed at holiday inn express". Yaaa nope. Bag consisted of either an apple or a banana and a muffin. Beds were very hard. We booked for six people and thankfully we brought some of our own bedding since there wasn't enough for all. Also on our final morning my family left early and I stayed to sleep a bit longer. The room attendant and the front desk were both informed by my wife that i was still in the room sleeping and to please not disturb me. But shortly thereafter the room attendant came in the room and woke me up. Ok so that was the bad. To be fair here is the good. It was very hot while we were there and the AC worked great! Nice cold air with good flow. The shower had fantastic pressure and was quite hot and the blackout curtains worked too

First off we didn't know that the hotel was under construction for renovations. This was a family trip and we planned to use the pool and sauna to soak. They were closed. I went back and looked at the listing from hotels.com and then saw there was a thin line (Definitely should be more BOLD) thru the word pool. So my bad. Our check in was a bit late in the day so there wasn't time to look for a different stay. We decided to bite the bullet and stay here anyways. Next we discovered the internet wasn't working. When we went to call down to the desk our phone wasn't working. These issues were not resolved. In the morning we received a "covid" brown bag for the infamous breakfast, remember that old ad - "should of stayed at holiday inn express". Yaaa nope. Bag consisted of either an apple or a banana and a muffin. Beds were very hard. We booked for six people and thankfully we brought some of our own bedding since there wasn't enough for all. Also on our final morning my family left early and I stayed to sleep a bit longer. The room attendant and the front desk were both informed by my wife that i was still in the room sleeping and to please not disturb me. But shortly thereafter the room attendant came in the room and woke me up. Ok so that was the bad. To be fair here is the good. It was very hot while we were there and the AC worked great! Nice cold air with good flow. The shower had fantastic pressure and was quite hot and the blackout curtains worked too

I usually love my stay with this hotel brand but I was unaware when booking that my hotel would be under renovation. Our room was right above constant noise from the renovation. One of our nights we were woken up at 8am from banging, sawing, and other noises so loud it shook our beds. The noise was constant. I think our room was directly above the renovation. I was not happy!

A notice that the lobby was non existent due to remodeling would have been appreciated. No breakfast available. Just coffee on a cart in a small, dirty hallway. The room was updated and nice.

I usually love my stay with this hotel brand but I was unaware when booking that my hotel would be under renovation. Our room was right above constant noise from the renovation. One of our nights we were woken up at 8am from banging, sawing, and other noises so loud it shook our beds. The noise was constant. I think our room was directly above the renovation. I was not happy!

A notice that the lobby was non existent due to remodeling would have been appreciated. No breakfast available. Just coffee on a cart in a small, dirty hallway. The room was updated and nice.

Just a nice place

Just a nice place

This was not so good since they are under construction. I would have went somewhere else anywhere else i wish the app would have said it was under construction.. i got another Covid Breakfast in a brown paper sack