Boiling hot room with no aircon and just a really noisy fan. Suggest they invest in good pedestal fans with a quiet night setting. Excellent breakfast.

Stayed in room 11 and it there was so much banging and crashing from whatever was below me. This continued from 8pm until around 10:30ish. The room was dark with no ceiling lighting and one wall light broken and the other had the shade hanging off. The top of the rainfall shower had a thick layer of dust on and the bath was dirty. I wanted to complain when I checked out but there was no one at reception or any other staff to be seen when I checked out.

Breakfast was lovely, staff were very helpful and the room was good as well

Breakfast was lovely, staff were very helpful and the room was good as well

Really enjoyed the hotel, clean but small room. Steak dinner was not cheap but really tasty, definitely recommend the steak. Staff were friendly and helpful. Only disappointment was that the bar closed at 10:30, despite me and my 2 colleagues being in the bar and hotel residents. That was the only thing that let it down.

Really enjoyed the hotel, clean but small room. Steak dinner was not cheap but really tasty, definitely recommend the steak. Staff were friendly and helpful. Only disappointment was that the bar closed at 10:30, despite me and my 2 colleagues being in the bar and hotel residents. That was the only thing that let it down.

The towel rail was on full blast - heated the room on an already very hot (30 degrees) day and couldn’t turn it off

The towel rail was on full blast - heated the room on an already very hot (30 degrees) day and couldn’t turn it off

We only stayed one night but had a comfortable room, good food in the bar, and staff were extremely friendly and helpful.

We only stayed one night but had a comfortable room, good food in the bar, and staff were extremely friendly and helpful.

Nice hotel, disruptions through the night outside.

Nice hotel, disruptions through the night outside.

Nice and comfy bed , nice people, good food.

Nice and comfy bed , nice people, good food.

I love the rooms here, car park is small but paying car park right next door which is free from 5pm till 8

Stayed overnight for work. Good: very nice and efficient girl for check in; comfortable bed; very good shower; nice tea/coffee/shampoo etc; large TV; room decorated nicely; good price; good breakfast service Poor: Cold room at night and morning; loud intermittent plumbing noises all night affected sleep; road noise; small carpark

So the last time I stayed here, I had to complain about a dog going absolutely ballistic in the room next to me. Poor thing was throwing itself at the door and howling. When I spoke to reception they advised that it was the Managers dog and he keeps it in a room when he's at work. Prior to this a car alarm was continually going off in the car park. That was the same dog before he got moved into a room. I even offered to have the dog in my room to keep it company. It was moved and sat at reception with a colleague.Anyway, I decided to give the hotel another go. After a 3 hour drive to my works office, all I wanted to do was have a hot bath and go to bed. Bath run but as soon as I was in it, it drained in a matter of seconds. I've emailed the hotel 3 times about this asking for a refund but have had no response. I did say I would be leaving a review if they didn't come back to me. Essentially I've paid for something I didn't get and as this is the 2nd time I've experienced issues feel I have to leave a review. No response to my complaint is unacceptable.

So the last time I stayed here, I had to complain about a dog going absolutely ballistic in the room next to me. Poor thing was throwing itself at the door and howling. When I spoke to reception they advised that it was the Managers dog and he keeps it in a room when he's at work. Prior to this a car alarm was continually going off in the car park. That was the same dog before he got moved into a room. I even offered to have the dog in my room to keep it company. It was moved and sat at reception with a colleague.Anyway, I decided to give the hotel another go. After a 3 hour drive to my works office, all I wanted to do was have a hot bath and go to bed. Bath run but as soon as I was in it, it drained in a matter of seconds. I've emailed the hotel 3 times about this asking for a refund but have had no response. I did say I would be leaving a review if they didn't come back to me. Essentially I've paid for something I didn't get and as this is the 2nd time I've experienced issues feel I have to leave a review. No response to my complaint is unacceptable.

Really needs a refurbishment!

Really needs a refurbishment!

The room was really spacious and decorated in a quirky chic style, which I liked

The room was really spacious and decorated in a quirky chic style, which I liked

The Elephant Hotel was an unexpected delight - I was booked in as an overnight stop on the Thames Path National Trail. The room was really high quality - smart TV, leather sofa, high quality coffee and teas in the rooms. Plus a bath that was perfect after an 18 mile walk.

The Elephant Hotel was an unexpected delight - I was booked in as an overnight stop on the Thames Path National Trail. The room was really high quality - smart TV, leather sofa, high quality coffee and teas in the rooms. Plus a bath that was perfect after an 18 mile walk.

Parking was an issue. Location noisy as right on a busy junction. Restaurant was good with the meat being cooked in the room which was nice. Breakfast okay but limited cold selection limited

Parking was an issue. Location noisy as right on a busy junction. Restaurant was good with the meat being cooked in the room which was nice. Breakfast okay but limited cold selection limited

Very noisy room, we heard traffic all night. We asked for a room on a quiet location. Website says FREE PARKING. small parking was full. Park on the Village Hall parking where you have to pay. Toilet flushing was not okay. Breakfast service took a long time. Breakfast buffet would be easier and less complicated then your way of service.

Very noisy room, we heard traffic all night. We asked for a room on a quiet location. Website says FREE PARKING. small parking was full. Park on the Village Hall parking where you have to pay. Toilet flushing was not okay. Breakfast service took a long time. Breakfast buffet would be easier and less complicated then your way of service.

To start with, I booked this hotel because I wanted to stay somewhere with character, I could have gone to the Hilton, Crown Plaza or Voco but I chose the Elephant over them and I think Pangbourne is a lovely place. It's an old building with a few creaks. Things that could improve is the noisy air-con unit outside by room above the kitchen, it wasn't too bad but once I noticed it, that was it. Great complimentary tea / shower products etc.

To start with, I booked this hotel because I wanted to stay somewhere with character, I could have gone to the Hilton, Crown Plaza or Voco but I chose the Elephant over them and I think Pangbourne is a lovely place. It's an old building with a few creaks. Things that could improve is the noisy air-con unit outside by room above the kitchen, it wasn't too bad but once I noticed it, that was it. Great complimentary tea / shower products etc.

Eclectic, well restored, superb restaurant & breakfast, all wonderfully friendly staff. Nice little town alongside the Thames and short drive to equally wonderful Beale Wildlife Park as well as other attractions

Eclectic, well restored, superb restaurant & breakfast, all wonderfully friendly staff. Nice little town alongside the Thames and short drive to equally wonderful Beale Wildlife Park as well as other attractions