Price was right, but staffing at checkin was spotty. Also, several nights there were people yelling outside after midnight. Was about to call the police.

Price was right, but staffing at checkin was spotty. Also, several nights there were people yelling outside after midnight. Was about to call the police.

My flight was supposed to arrive at O'Hare right at 9:00 PM, but due to weather related incidents in Chicagoland, we didn't land until 11:30 PM. While we were stuck waiting for refuel in Detroit, I called the hotel since I noticed in the hotel policy information that the front desk closes at 10:00 PM. The hotel agent informed me that as long as I made it to the hotel before 2:00 AM that I could check-in. I make it to the hotel around 12:30 AM after a mixup with my car reservation at Avis and I had to wait for the very slow moving front desk staff member. Check-in for me wasn't that bad. The room itself was spacious as I opted for a king bed and the bed was honestly comfortable. You can tell the appliances are quite old and seem moments from just dying a painful death. The refrigerator was somewhat loud and I didn't use the stove or microwave. In the past Extended Stay America hotels I've stayed at, there are normally utensils in the room, but not this one, which was somewhat irritating. The hotel did have two vending machines and the drink vending machine did not accept cards as it was supposed to have. Overall, it was a decent stay. Others that attempted to check in after me did not have a pleasant check in experience.

Satisfied

Satisfied

My flight was supposed to arrive at O'Hare right at 9:00 PM, but due to weather related incidents in Chicagoland, we didn't land until 11:30 PM. While we were stuck waiting for refuel in Detroit, I called the hotel since I noticed in the hotel policy information that the front desk closes at 10:00 PM. The hotel agent informed me that as long as I made it to the hotel before 2:00 AM that I could check-in. I make it to the hotel around 12:30 AM after a mixup with my car reservation at Avis and I had to wait for the very slow moving front desk staff member. Check-in for me wasn't that bad. The room itself was spacious as I opted for a king bed and the bed was honestly comfortable. You can tell the appliances are quite old and seem moments from just dying a painful death. The refrigerator was somewhat loud and I didn't use the stove or microwave. In the past Extended Stay America hotels I've stayed at, there are normally utensils in the room, but not this one, which was somewhat irritating. The hotel did have two vending machines and the drink vending machine did not accept cards as it was supposed to have. Overall, it was a decent stay. Others that attempted to check in after me did not have a pleasant check in experience.

Out dated

Out dated

Came in from a a late flight. Had to wait an hour for someone to show up to get the room.

Came in from a a late flight. Had to wait an hour for someone to show up to get the room.

No amenities. No coffee. No shampoo. Dumpy.

No amenities. No coffee. No shampoo. Dumpy.

Quiet and accessible

Quiet and accessible

Heinous. Room was dirty and reeked of cigarettes. Hair all over the bed. No kitchen supplies for an “extended stay”. Was so gross I left early.

Heinous. Room was dirty and reeked of cigarettes. Hair all over the bed. No kitchen supplies for an “extended stay”. Was so gross I left early.

Is very bad , they didn’t clean room , and it smells bad

Is very bad , they didn’t clean room , and it smells bad

There is no more Continental Breakfast.. sink in kitchen was constantly dripping. Floor was so sticky my shoes were getting stuck on floor. Limited on towels. I have always stayed at Extended Inn but this time it was not worth the price.

There is no more Continental Breakfast.. sink in kitchen was constantly dripping. Floor was so sticky my shoes were getting stuck on floor. Limited on towels. I have always stayed at Extended Inn but this time it was not worth the price.

Easy parking and safe location but room was dirty, mattress had a lot of hair and stains, and weird smell in hallway and in room

Easy parking and safe location but room was dirty, mattress had a lot of hair and stains, and weird smell in hallway and in room

The people at the front desk are not there all the time, they close for several hour especially at night and morning early

The people at the front desk are not there all the time, they close for several hour especially at night and morning early

For a stay near the ORD airport it’s good… Clean room with the basics needed

For a stay near the ORD airport it’s good… Clean room with the basics needed

Better than a super 8

Better than a super 8

Do not stay here unless it’s a last resort. The staff is barely available to help, they hoard towels, you take your own garbage out, the water in the sink barely runs, the shower heat and cold signs were on the opposite side, and the smell in the hallway was horrible. The only good thing is the convenience of distance to the attractions nearby. I will never be staying here again.

Do not stay here unless it’s a last resort. The staff is barely available to help, they hoard towels, you take your own garbage out, the water in the sink barely runs, the shower heat and cold signs were on the opposite side, and the smell in the hallway was horrible. The only good thing is the convenience of distance to the attractions nearby. I will never be staying here again.

The staff was really nice but id say for the overall stay...iv stayed at better hotels the floors where sticky the bathrooms weren't very clean I think its also kinda silly if you have a room with a kitchen you have to buy a pot and pan set... and the windows had a bread clip to hold the curtains together.. also the air conditioner did not work correctly.. it definitely was a good location to walk to the arena but I think id pay a little more for a better hotel

The staff was really nice but id say for the overall stay...iv stayed at better hotels the floors where sticky the bathrooms weren't very clean I think its also kinda silly if you have a room with a kitchen you have to buy a pot and pan set... and the windows had a bread clip to hold the curtains together.. also the air conditioner did not work correctly.. it definitely was a good location to walk to the arena but I think id pay a little more for a better hotel