Supposedly Non smoking room was smoking infested. Elevator was dirty

Supposedly Non smoking room was smoking infested. Elevator was dirty

I recently had the opportunity to stay at Microtel Inn and would like to share my experience. The accommodations were generally satisfactory, with comfortable bedding, efficient air conditioning, and a well-functioning television, all contributing to a pleasant environment. However, the breakfast offerings fell short of expectations, lacking both variety and quality, which could use improvement. A significant concern during my stay was the pervasive odor of marijuana in both the room and hallways. This strong scent unfortunately triggered my asthma, impacting my overall comfort. In summary, while the stay had its merits, particularly in terms of room amenities, the odor issue considerably affected my experience. I would recommend potential guests consider this aspect when planning their visit.

I recently had the opportunity to stay at Microtel Inn and would like to share my experience. The accommodations were generally satisfactory, with comfortable bedding, efficient air conditioning, and a well-functioning television, all contributing to a pleasant environment. However, the breakfast offerings fell short of expectations, lacking both variety and quality, which could use improvement. A significant concern during my stay was the pervasive odor of marijuana in both the room and hallways. This strong scent unfortunately triggered my asthma, impacting my overall comfort. In summary, while the stay had its merits, particularly in terms of room amenities, the odor issue considerably affected my experience. I would recommend potential guests consider this aspect when planning their visit.

Definitely not a place to stay, ever! The room smelled horrible. No smoking was allowed, but yet the room smelled like cigarettes. The manager did offer another room, but it had the same smell in both rooms that were offered. The bathroom door was completely off-leveled, so you really had to force the door upwards with both hands to close. The pillows were so thin that you needed 3 pillows to make it into one. The mattress was completely uneven, so I had to flip it to try to find some comfort. We couldn't have the so-called breakfast because the smell was so bad. The walls were so thin you could hear everything, and I mean everything next door, especially when people closed their doors, you would wake up every time a door would shut. The AC unit was extremely loud, louder than usual, and prevented us from sleeping. The card to open the door only worked after you tried no less than 10 times, if that, which I had to get another one, and yet it was giving me problems. The management team did the best they could with what they had. They cleaned the best way they could. The management team was very friendly. You literally get what you paid for. I only needed the place to sleep because I was out all day, and still, the hotel couldn't provide me with the one thing that I needed, sleep!

Definitely not a place to stay, ever! The room smelled horrible. No smoking was allowed, but yet the room smelled like cigarettes. The manager did offer another room, but it had the same smell in both rooms that were offered. The bathroom door was completely off-leveled, so you really had to force the door upwards with both hands to close. The pillows were so thin that you needed 3 pillows to make it into one. The mattress was completely uneven, so I had to flip it to try to find some comfort. We couldn't have the so-called breakfast because the smell was so bad. The walls were so thin you could hear everything, and I mean everything next door, especially when people closed their doors, you would wake up every time a door would shut. The AC unit was extremely loud, louder than usual, and prevented us from sleeping. The card to open the door only worked after you tried no less than 10 times, if that, which I had to get another one, and yet it was giving me problems. The management team did the best they could with what they had. They cleaned the best way they could. The management team was very friendly. You literally get what you paid for. I only needed the place to sleep because I was out all day, and still, the hotel couldn't provide me with the one thing that I needed, sleep!

It was in walking distance from local restaurants.

The room had a funny smell to it, mildew or just wet carpet.

The room had a funny smell to it, mildew or just wet carpet.

Nice place great price

Nice place great price

Water damage to the toilet in the room, unsafe doors on the sides of the property, water instead of orange juice in the complementary breakfast. Other issues as well.

Water damage to the toilet in the room, unsafe doors on the sides of the property, water instead of orange juice in the complementary breakfast. Other issues as well.

Property was on par with expectations.

Property was on par with expectations.

Room was very clean and was updated. The lobby was clean and the staff was friendly. Plenty of parking and decent location for restaurants. The building and surroundings weren’t great and could use some work. Hallways had an interesting smell and appeared to not have been vacuumed in quite some time. Overall not a bad place, but not sure if I would stay again.

Room was very clean and was updated. The lobby was clean and the staff was friendly. Plenty of parking and decent location for restaurants. The building and surroundings weren’t great and could use some work. Hallways had an interesting smell and appeared to not have been vacuumed in quite some time. Overall not a bad place, but not sure if I would stay again.

Perfect

Perfect

Renovation

Renovation

Good visit. Rooms were clean and staff was very friendly. Only issue was the continental breakfast. Seemed like leftovers where used the each day and coffee needs a grade, every time I tried it was very very weak. The night auditor had the fire alarm go off one night and he was calm and very professional knocking on everyone’s door and using clipboard to verify that you left your room. Even kept calm when idiots didn’t listen and came out when they wanted to. Kudos to him.

Good visit. Rooms were clean and staff was very friendly. Only issue was the continental breakfast. Seemed like leftovers where used the each day and coffee needs a grade, every time I tried it was very very weak. The night auditor had the fire alarm go off one night and he was calm and very professional knocking on everyone’s door and using clipboard to verify that you left your room. Even kept calm when idiots didn’t listen and came out when they wanted to. Kudos to him.

Bathroom was filthy. Did not look like it was cleaned at checkout, urine still on the base of toilet and tub was filthy.

Bathroom was filthy. Did not look like it was cleaned at checkout, urine still on the base of toilet and tub was filthy.

Room is so small

Room is so small

Pillows were terrible so I recommend bringing your own or buying some for your stay. Property was conveniently located in Matthews. Everything was 5mins away. You’ll want to have breakfast outside of the property for something hot.

Pillows were terrible so I recommend bringing your own or buying some for your stay. Property was conveniently located in Matthews. Everything was 5mins away. You’ll want to have breakfast outside of the property for something hot.

I have stayed here multiple times and have never had any issues.

I have stayed here multiple times and have never had any issues.

The hotel was fine as I go to them to sleep, clean up and watch the television in the room.