We stayed at this property due to the location at the University of Maryland. Football weekend and I’m not sure if they were aware that a game was taking place a 1/2 mile away. If we were to stay in College Park again, it would be at another property, look at the newer “ The Hotel “

We appreciate the 24 hour a day coffee as we have had in other Marriott locations.

The security lock did not work. There were not enough hooks or places to hang towels. Not enough light to illuminate in the evening. Towels could easily fall in toliet with the shelf being over it

The security lock did not work. There were not enough hooks or places to hang towels. Not enough light to illuminate in the evening. Towels could easily fall in toliet with the shelf being over it

Nice staff

Nice staff

It was perfect place to at Baltimore.

It was perfect place to at Baltimore.

We stayed on the conference side of hotel. Bright clean lobby and restaurant. Food very good but service slow. There was a large group meeting Thursday and Friday who were so loud in restaurant, hallways….we would have preferred staying on hotel side. On top of that, there was some type of slamming and banging beneath our bedroom beginning at 5 AM each morning plus construction outside. The beeping the trucks made constantly backing up mimicked the sound of an alarm clock and it was impossible to sleep past 6 AM if the banging hadn’t already woken you below the room. Appearance of hotel beautiful but the stay a “C” at best. There was even feces on the top side of the toilet in Beth room do there was no way it was thoroughly cleaned before our arrival. On a positive note, the staff in The Common was professional and kind….from our waitress to Eric, who delivered our food each day.

We stayed on the conference side of hotel. Bright clean lobby and restaurant. Food very good but service slow. There was a large group meeting Thursday and Friday who were so loud in restaurant, hallways….we would have preferred staying on hotel side. On top of that, there was some type of slamming and banging beneath our bedroom beginning at 5 AM each morning plus construction outside. The beeping the trucks made constantly backing up mimicked the sound of an alarm clock and it was impossible to sleep past 6 AM if the banging hadn’t already woken you below the room. Appearance of hotel beautiful but the stay a “C” at best. There was even feces on the top side of the toilet in Beth room do there was no way it was thoroughly cleaned before our arrival. On a positive note, the staff in The Common was professional and kind….from our waitress to Eric, who delivered our food each day.

Staff was very friendly. Grounds well kept. There was urine in our toilet when we arrived but they cleaned and the rest was fine.

Staff was very friendly. Grounds well kept. There was urine in our toilet when we arrived but they cleaned and the rest was fine.

Spotless! But the restaurant bar should have stayed open until midnight on weekends. At least for room service…

Spotless! But the restaurant bar should have stayed open until midnight on weekends. At least for room service…

The staff was knowledgeable, helpful and friendly.

The staff was knowledgeable, helpful and friendly.

The desk staff were so polite and professional. They were just amazing. I had booked three rooms which I paid for, for a business trip for three people, including myself flying in from different US states. They upgraded me to a nicer room, and also upgraded one of my special guests from their room to a better room. I can’t really remember being treated better by hotel staff anywhere. As far as improvement, the pillows smelled not so great. You might want to replace the pillows or have them thoroughly cleaned.

The desk staff were so polite and professional. They were just amazing. I had booked three rooms which I paid for, for a business trip for three people, including myself flying in from different US states. They upgraded me to a nicer room, and also upgraded one of my special guests from their room to a better room. I can’t really remember being treated better by hotel staff anywhere. As far as improvement, the pillows smelled not so great. You might want to replace the pillows or have them thoroughly cleaned.

Best customer service in the world

Very nice place.

Very nice place.

This hotel's staff was superb!!!! It's been a while since I've stayed at a Marriott that gave me this level of service. This property should win awards.

An excellent facility that is well staffed. It's a little out of the way if you're planning to be in downtown Washington but it's also nice for that reason. Good dining options around the hotel and great service.

This hotel's staff was superb!!!! It's been a while since I've stayed at a Marriott that gave me this level of service. This property should win awards.

An excellent facility that is well staffed. It's a little out of the way if you're planning to be in downtown Washington but it's also nice for that reason. Good dining options around the hotel and great service.

pretty standard Marriott - clean, convenient

pretty standard Marriott - clean, convenient

Excellent accommodations, construction made walking difficult.

Excellent accommodations, construction made walking difficult.

Wonderful

Wonderful stay experience, wonderful staff and service overall!

Wonderful stay experience, wonderful staff and service overall!