We were given probably the worst room in the entire hotel. On the entry floor, the first room next to stairs and lifts, we could hear everything, the lift up and down, people talking outside, people going up and down the stairs, in the lobby... Beds had a gap in between that kept wide opening more and more... what a night. They call it "themed rooms" with a nautical decor, its just dated and not pleasant. At least it does not smell.

We were given probably the worst room in the entire hotel. On the entry floor, the first room next to stairs and lifts, we could hear everything, the lift up and down, people talking outside, people going up and down the stairs, in the lobby... Beds had a gap in between that kept wide opening more and more... what a night. They call it "themed rooms" with a nautical decor, its just dated and not pleasant. At least it does not smell.

The location the breakfast the cleanliness the friendliness the comfort you cant go wrong with this hotel. The staff are so lovely and helpfull. Especially Ana on reception. She helped me out with my retun check in for our flight. I was having a problem with my phone and she went out of her way to check us in on the computer. Thanks again Ana. I would say no matter what problem you are having they would help you out the best they can. We had a great stay there. Would hsve liked to have stayed longer.

The location the breakfast the cleanliness the friendliness the comfort you cant go wrong with this hotel. The staff are so lovely and helpfull. Especially Ana on reception. She helped me out with my retun check in for our flight. I was having a problem with my phone and she went out of her way to check us in on the computer. Thanks again Ana. I would say no matter what problem you are having they would help you out the best they can. We had a great stay there. Would hsve liked to have stayed longer.

Trashiest hotel experience of my life! I have no idea how this was classified 4 stars, someone somewhere is having a laugh. There was dampness in stairwell. Way finding sign posting was crazy and illogical. The clientele were horrible rowdy British people on all inclusive deals knocking back alcohol and shouting at each other across the pool. The food was depressing. Ordered a chicken salad and it came covered in cocktail sauce like we were stuck in 1980! The scrambled eggs were so overcooked they could doyble up as a weapon and the juice was not fresh but full of sugar and from concentrate. Toiletries were cheap. Decor looks like a cheap office block. The hotel does not have an iron in the whole hotel? It's apparently 4 stars but I have no idea how it got this rating? The phone in my room did not work. The tv automatically turns on and advertises how great the hotel was, I wonder how much they paid people to say it was the best hotel in the world ?(the propaganda didn't work as I was staying there???). On arrival I turned on the bath and the water was brown. So happy to have checked out. Outdated plc3 and a miserable experience.

Trashiest hotel experience of my life! I have no idea how this was classified 4 stars, someone somewhere is having a laugh. There was dampness in stairwell. Way finding sign posting was crazy and illogical. The clientele were horrible rowdy British people on all inclusive deals knocking back alcohol and shouting at each other across the pool. The food was depressing. Ordered a chicken salad and it came covered in cocktail sauce like we were stuck in 1980! The scrambled eggs were so overcooked they could doyble up as a weapon and the juice was not fresh but full of sugar and from concentrate. Toiletries were cheap. Decor looks like a cheap office block. The hotel does not have an iron in the whole hotel? It's apparently 4 stars but I have no idea how it got this rating? The phone in my room did not work. The tv automatically turns on and advertises how great the hotel was, I wonder how much they paid people to say it was the best hotel in the world ?(the propaganda didn't work as I was staying there???). On arrival I turned on the bath and the water was brown. So happy to have checked out. Outdated plc3 and a miserable experience.

Great hotel, busy with Thomas Cook travellers however

Great hotel, busy with Thomas Cook travellers however

Great resort in terms of view and surroundings. Also very close walk to the beach. Only thing missing is some amenities like an iron in the room, the beds are also not very comfortable. Overall the staff is very friendly except for the man who makes your eggs in the morning. On more than one occasion he was impolite or made a big deal on small requests like omlettes or even distributing the crepes. I would still go back to this hotel however based on the good qualities outweighing the poor ones.

Great resort in terms of view and surroundings. Also very close walk to the beach. Only thing missing is some amenities like an iron in the room, the beds are also not very comfortable. Overall the staff is very friendly except for the man who makes your eggs in the morning. On more than one occasion he was impolite or made a big deal on small requests like omlettes or even distributing the crepes. I would still go back to this hotel however based on the good qualities outweighing the poor ones.

Great hotel which is very well maintained. Very good breakfast. The hotel has a large pool with a children's side pool, set in a lovely terrace/garden area. It is conveniently located near to the sea front, with a wonderful beach nd plenty of restaurant choices nearby.

Great hotel which is very well maintained. Very good breakfast. The hotel has a large pool with a children's side pool, set in a lovely terrace/garden area. It is conveniently located near to the sea front, with a wonderful beach nd plenty of restaurant choices nearby.

We had a great stay at this hotel, lovely rooms and the staff are excellent. We like to go out of season i.e.:April,may,September because the hotel is child friendly and has a child's activities throughout the busy periods as well as adult persuits ,but not quite are thing.

We knew of this hotel but had never stayed here and have been to this resort many times. We were kindly upgraded to a pool view room. It was a very nicely decorated and obviously with the name had a nautical theme to it, very clean and the upkeep of the room a high standard. We had a buffet breakfast included which had a very good selection of everything and a chef at an egg station to cook omlettes,fried eggs etc,it was also nice to be able to get breakfast til 10.30am The hotel itself is at one end of the resort and probably a 20 minute walk to the other end but on the way there are plenty of restaurants to choose from. It also advertises itself as a child friendly hotel ,as we went out of season there were very few children there but activities were arranged by the pool and music played so I would advise that if you like a more child free zone only to go out of season . The staff were all very nice and pleasant and I found it difficult to find anything to complain about. Another nice thing is the management invite you on your last night to meet them and discuss your stay and give them feedback ,something you rarely experience nowadays . If I had to have a little moan it would be having to pay €2.50 per day for the safe , I haven't done this for many years and seems a retro step. Wifi was also available and free of charge.

We knew of this hotel but had never stayed here and have been to this resort many times. We were kindly upgraded to a pool view room. It was a very nicely decorated and obviously with the name had a nautical theme to it, very clean and the upkeep of the room a high standard. We had a buffet breakfast included which had a very good selection of everything and a chef at an egg station to cook omlettes,fried eggs etc,it was also nice to be able to get breakfast til 10.30am The hotel itself is at one end of the resort and probably a 20 minute walk to the other end but on the way there are plenty of restaurants to choose from. It also advertises itself as a child friendly hotel ,as we went out of season there were very few children there but activities were arranged by the pool and music played so I would advise that if you like a more child free zone only to go out of season . The staff were all very nice and pleasant and I found it difficult to find anything to complain about. Another nice thing is the management invite you on your last night to meet them and discuss your stay and give them feedback ,something you rarely experience nowadays . If I had to have a little moan it would be having to pay €2.50 per day for the safe , I haven't done this for many years and seems a retro step. Wifi was also available and free of charge.

Near the beach. Very family orientated and noisy with holiday reps entertaining children. Very popular with elderly groups. Food rated three stars, evening meal not good value for money compared to local restaurants. Evening entertainment very mediocre and no atmosphere in the bar. Overal not really good value for money.

Near the beach. Very family orientated and noisy with holiday reps entertaining children. Very popular with elderly groups. Food rated three stars, evening meal not good value for money compared to local restaurants. Evening entertainment very mediocre and no atmosphere in the bar. Overal not really good value for money.

Excellent stay great reps kept you entertained. Also set in nice resort with great beach 5 mins walk

Excellent stay great reps kept you entertained. Also set in nice resort with great beach 5 mins walk

Nice hotel. Pool area was nice but smaller then it looked in pictures. The buffet was a bit crowded on times but lots of food to choose from. There is a large beach a short walk away, as well as many restaurants and "city centre" area. Great base for exploring the algarve. Overall a great stay, fantastic staff and after travelling many places a great working AC was a great bonus!

Nice hotel. Pool area was nice but smaller then it looked in pictures. The buffet was a bit crowded on times but lots of food to choose from. There is a large beach a short walk away, as well as many restaurants and "city centre" area. Great base for exploring the algarve. Overall a great stay, fantastic staff and after travelling many places a great working AC was a great bonus!

Stayed here many times. This time we were upgraded. Initially nice until we discovered our air conditioning was out of order. Phones reception who sent the engineer who appeared to fix it. He said he would come back and check again when we were at dinner. On return from dinner the room was uncomfortably hot. I went to reception and the night manager said they would fix it tomorrow. I stated this was unacceptable so was told tomopen the window ! I asked for a different room and was told there was no alternative. I insisted that the engineer was called in. Eventually at 1.30 am I received a call from reception to say that we could move to another room ! Apparently this evening staff were aware the A/C was irreparable but had not informed the night manager that there was an alternative room. Not the best of nights !

Stayed here many times. This time we were upgraded. Initially nice until we discovered our air conditioning was out of order. Phones reception who sent the engineer who appeared to fix it. He said he would come back and check again when we were at dinner. On return from dinner the room was uncomfortably hot. I went to reception and the night manager said they would fix it tomorrow. I stated this was unacceptable so was told tomopen the window ! I asked for a different room and was told there was no alternative. I insisted that the engineer was called in. Eventually at 1.30 am I received a call from reception to say that we could move to another room ! Apparently this evening staff were aware the A/C was irreparable but had not informed the night manager that there was an alternative room. Not the best of nights !

This place should generally be avoided by anyone under age of 50. Unless you plan to go to Portimao every day there is very little to do in hotel neighbourhood and hotel itself.

This place should generally be avoided by anyone under age of 50. Unless you plan to go to Portimao every day there is very little to do in hotel neighbourhood and hotel itself.

Nice hotel, lovely swimming pool and hotel staff couldn't do more to help you. The room could have been cleaner but was not dirty. If you are looking for lots of restaurants nearby ie: saving a taxi fares then this is not the town to be. Really surprised at the lack of restaurants although those which are there are very nice.

Nice hotel, lovely swimming pool and hotel staff couldn't do more to help you. The room could have been cleaner but was not dirty. If you are looking for lots of restaurants nearby ie: saving a taxi fares then this is not the town to be. Really surprised at the lack of restaurants although those which are there are very nice.