The hotel may have been five stars back in the glory days. Today, it’s a four at best. Although the infrastructure is extensive, the food is not bad, and the attention is okay, it is far from five stars. The location, if you have business or leisure around the area (Manzana 40, Green Tower), is excellent, as it is within walking distance of both. The hotel is great if you are not looking for luxury but for comfy and reliable for a few business days. We were upgraded to the best category room, but it looked more like a motel, and the smell of cigarettes in the corridors was foul.

The hotel may have been five stars back in the glory days. Today, it’s a four at best. Although the infrastructure is extensive, the food is not bad, and the attention is okay, it is far from five stars. The location, if you have business or leisure around the area (Manzana 40, Green Tower), is excellent, as it is within walking distance of both. The hotel is great if you are not looking for luxury but for comfy and reliable for a few business days. We were upgraded to the best category room, but it looked more like a motel, and the smell of cigarettes in the corridors was foul.

Great location in Santa Cruz Bolivia, within walking distance of the Ventura Mall, the M40 building and Hipermaxi. Safe, comfortable and well maintained.

Great location Great hotel

Great location Great hotel

I gave it 4⭐️ but I would go 4 1/2 IF I COULD. Everything was really good With the exception of checking in, and the knew rule they have at the pool. CHECK IN: At my check-in the girl was very dismiss some of the questions I had, and just made me feel like if I was a bother to her, Maybe because I had driven for about 19 hours and I look like crap. I came with a friend and his family as well and he also looks like crap. POOL🏊 : my family and my friends family went to the pool While I went to go get food, when my wife calls me and tells me that my girls are shivering outside of the pool and the pool guy would not give them a towel to dry up. This got me pretty upset because you have eight children shivering in the cold and you will not give them a towel because you need a card that nobody gave us when we checked in. The young man pointed to a paper sign at the towel station and said “it says you need a card on this paper sign“. How am I supposed to know or read from the lobby at my check-in that there was a sign somewhere outside that said I need a card. I think the card policy for the towels is absolutely absurd because of the caliber this hotel is supposed to be. I don’t think you get many Towel thieves, To cause you to enforce such a rule. 🤦🏻‍♂️ EVERYTHING ELSE WAS EXCELLENT 5⭐️: We stayed in the pool till dark and nobody Gave us a hard time. ⭐️⭐️DYAN⭐️⭐️ is a Jewel 💎. I would give that woman a raise. She always makes Our vacation special.

I gave it 4⭐️ but I would go 4 1/2 IF I COULD. Everything was really good With the exception of checking in, and the knew rule they have at the pool. CHECK IN: At my check-in the girl was very dismiss some of the questions I had, and just made me feel like if I was a bother to her, Maybe because I had driven for about 19 hours and I look like crap. I came with a friend and his family as well and he also looks like crap. POOL🏊 : my family and my friends family went to the pool While I went to go get food, when my wife calls me and tells me that my girls are shivering outside of the pool and the pool guy would not give them a towel to dry up. This got me pretty upset because you have eight children shivering in the cold and you will not give them a towel because you need a card that nobody gave us when we checked in. The young man pointed to a paper sign at the towel station and said “it says you need a card on this paper sign“. How am I supposed to know or read from the lobby at my check-in that there was a sign somewhere outside that said I need a card. I think the card policy for the towels is absolutely absurd because of the caliber this hotel is supposed to be. I don’t think you get many Towel thieves, To cause you to enforce such a rule. 🤦🏻‍♂️ EVERYTHING ELSE WAS EXCELLENT 5⭐️: We stayed in the pool till dark and nobody Gave us a hard time. ⭐️⭐️DYAN⭐️⭐️ is a Jewel 💎. I would give that woman a raise. She always makes Our vacation special.

Good hotel and conveniently located. Staff was good except the guy at the pool. He charged us more than what we ordered and he made 2 drinks but barely had any alcohol. Be careful with the pool bar. Indoor pool was great and rooms are good.