There was a little difficult to figure out parking and the staff seemed like I was talking a foreign language trying to figure out situation. Almost like there's no real Parking plan or something.They have to make it up as they go. It all worked out though, and people were very helpful.

The hotel is conveniently located between two metro stations (Silver Springs and Takoma) both of which are within walking distance. There is a good breakfast on offer daily and a tea/coffee making facility within the standard room, along with an ironing board, iron and room safe. The best thing is they also have a laundry room and sell everything you need downstairs. The hotel did not respond to my messages via the hotels.com app

The hotel is conveniently located between two metro stations (Silver Springs and Takoma) both of which are within walking distance. There is a good breakfast on offer daily and a tea/coffee making facility within the standard room, along with an ironing board, iron and room safe. The best thing is they also have a laundry room and sell everything you need downstairs. The hotel did not respond to my messages via the hotels.com app

Problem was the TV kept going in and out or it would freeze. I told Management twice on Friday and twice on Saturday. I finally spoke to the manager about the situation

Problem was the TV kept going in and out or it would freeze. I told Management twice on Friday and twice on Saturday. I finally spoke to the manager about the situation

It's a very nice hotel, great breakfast, nice facilities and very convenient location walking distance to the Silver Spring Metro Station and to the center of Silver Spring

It's a very nice hotel, great breakfast, nice facilities and very convenient location walking distance to the Silver Spring Metro Station and to the center of Silver Spring

I was highly impressed by the staff and how willing they were to help me and my sisters. Of course it's a hotel in the city, so parking and space wasn't easy to find so some of the staff went above and beyond to help us. They walked us to a parking garage space so show us where we can park at, and was overall friendly. I enjoyed my stay here and would definitely recommend. We were just there for 2 nights and 3 days so it was short and sweet.

I was highly impressed by the staff and how willing they were to help me and my sisters. Of course it's a hotel in the city, so parking and space wasn't easy to find so some of the staff went above and beyond to help us. They walked us to a parking garage space so show us where we can park at, and was overall friendly. I enjoyed my stay here and would definitely recommend. We were just there for 2 nights and 3 days so it was short and sweet.

First, a major shout-out to CARLOS who took care of us in many ways from storing our luggage because we had an early flight to helping us extend our stay by a night and stay in the same room due to Hurricane Helene. He always did it with a smile and answered the thanks with "It's my job to take care of you". He wasn't the only one who provided good service, but he certainly bend over backwards. So THANK YOU team. For anyone with poor service experience, the longer I am alive, the more certain I am that the customer service you receive is reflective of how you treat other people. The room we stayed in was clearly renovated recently, especially the bathroom. The room was small, but we were going there to crash after whole days of walking around the city. It was comfortable and quiet enough. The hallways were the most "run down" in the hotel, but what do you expect with hundreds of people walking through there. The breakfast was very sufficient and had lots of options. No complaints there! We didn't park, so cannot comment on that. It is about a 12-15 walk from the Silver Springs Metro station. It is an easy walk, one small hill, and I felt totally safe every time. Do stay away from the 7-11 next door. We went there to pick up some sodas. It was terrifying. Just...don't walk past the hotel. The hotel sells drinks and whatnot if you want it.

First, a major shout-out to CARLOS who took care of us in many ways from storing our luggage because we had an early flight to helping us extend our stay by a night and stay in the same room due to Hurricane Helene. He always did it with a smile and answered the thanks with "It's my job to take care of you". He wasn't the only one who provided good service, but he certainly bend over backwards. So THANK YOU team. For anyone with poor service experience, the longer I am alive, the more certain I am that the customer service you receive is reflective of how you treat other people. The room we stayed in was clearly renovated recently, especially the bathroom. The room was small, but we were going there to crash after whole days of walking around the city. It was comfortable and quiet enough. The hallways were the most "run down" in the hotel, but what do you expect with hundreds of people walking through there. The breakfast was very sufficient and had lots of options. No complaints there! We didn't park, so cannot comment on that. It is about a 12-15 walk from the Silver Springs Metro station. It is an easy walk, one small hill, and I felt totally safe every time. Do stay away from the 7-11 next door. We went there to pick up some sodas. It was terrifying. Just...don't walk past the hotel. The hotel sells drinks and whatnot if you want it.

The entire facility was clean and well-kept! The pricing was outstanding and service was very responsive! The breakast was diverse and very good.

The entire facility was clean and well-kept! The pricing was outstanding and service was very responsive! The breakast was diverse and very good.

I’m disappointed because the night staff, was not professional.

The only good thing about this hotel was the continental breakfast. Everything else (location, safety around the hotel, parking, extremely dirty and smelly, very noisy) was terrible !

No Parking, unfriendly staff, breakfast room cramped

No Parking, unfriendly staff, breakfast room cramped

okay door key issue and limited parking

okay door key issue and limited parking

I didn't like that there is not much parking inside the hotel itself. I was sent to the public parking next door garage where there was 7-8 suspicious individuals in front of the entrance all day and night. I felt it wasn't a safe area to park any personal vehicle their!

The property website falsely advertises parking as an amenity but there is no parking. When I arrived I was told that they have a limited number of spaces for free and everyone else pays $20 to park at the garage at the end of the block. They also put a $100 charge on my credit card that was supposed to be refunded the next day at checkout. They said this was because I booked through Expedia and they needed a card on file in the event that I smoked or damaged the room. I thought this was fair. Upon checkout I was told by a different employee that the refund would take 7-10 business days. I would not stay here again or recommend it to anyone going in without the expectation of being treated as a second class citizen.

The property website falsely advertises parking as an amenity but there is no parking. When I arrived I was told that they have a limited number of spaces for free and everyone else pays $20 to park at the garage at the end of the block. They also put a $100 charge on my credit card that was supposed to be refunded the next day at checkout. They said this was because I booked through Expedia and they needed a card on file in the event that I smoked or damaged the room. I thought this was fair. Upon checkout I was told by a different employee that the refund would take 7-10 business days. I would not stay here again or recommend it to anyone going in without the expectation of being treated as a second class citizen.

I didn't like that there is not much parking inside the hotel itself. I was sent to the public parking next door garage where there was 7-8 suspicious individuals in front of the entrance all day and night. I felt it wasn't a safe area to park any personal vehicle their!

patched carpeting in room, charged $20 a day for parking, need because the area felt unsafe, the breakfast was terrible. The coffee was watered down, terrible. We had a sleeping baby, and asked if we could stay a little past 11am checkout time to let him sleep and they said $25 fee.

patched carpeting in room, charged $20 a day for parking, need because the area felt unsafe, the breakfast was terrible. The coffee was watered down, terrible. We had a sleeping baby, and asked if we could stay a little past 11am checkout time to let him sleep and they said $25 fee.

Breakfast

Breakfast

The staff was rude and Unaccommodating. I would never return.

The staff was rude and Unaccommodating. I would never return.

Spent one night. Room was clean. Staff was pleasant.

Spent one night. Room was clean. Staff was pleasant.

The staff was great the Management is great you have a problem they will fix it for you. i always stay here, i always come back. Great over night or a few days close to everything easy in easy out of DC.