The check in experience used a kiosk that seemed inefficient, and not transparent of pricing. The room was clean and quiet. Breakfast was fine. Check out was easy

The check in experience used a kiosk that seemed inefficient, and not transparent of pricing. The room was clean and quiet. Breakfast was fine. Check out was easy

I stayed at many Wyndham motels and this one by far was the worst one. And I couldn’t believe I had to deal with a kiosk attendant who couldn’t even communicate with me hardly at all while I guy stood there by the desk literally and I do mean literally digging boogers out of his nose and wiping it on his pants… once I got to the room the first thing I noticed was hair in the sink , only decaf coffee cups , A filthy coffee maker, I in and The sheets were not changed from the last occupant …

I stayed at many Wyndham motels and this one by far was the worst one. And I couldn’t believe I had to deal with a kiosk attendant who couldn’t even communicate with me hardly at all while I guy stood there by the desk literally and I do mean literally digging boogers out of his nose and wiping it on his pants… once I got to the room the first thing I noticed was hair in the sink , only decaf coffee cups , A filthy coffee maker, I in and The sheets were not changed from the last occupant …

Check in via kiosk friendly fast. Room very nice and beds very comfortable. Great accomodations

Check in via kiosk friendly fast. Room very nice and beds very comfortable. Great accomodations

Very comfortable room with nice beds. Breakfast was very good and even had bacon availble. Checking in using a remote agent was a little different. Not as personable as having a person next to you but won't preventme staying there again.

Very comfortable room with nice beds. Breakfast was very good and even had bacon availble. Checking in using a remote agent was a little different. Not as personable as having a person next to you but won't preventme staying there again.

Room was clean and bed was very comfy but had a bad basement musty smell on the first floor when i opened the door. Overall it was ok.

Room was clean and bed was very comfy but had a bad basement musty smell on the first floor when i opened the door. Overall it was ok.

Room was very ckean and updated. Breakfast was good. Would stay again.

Room was very ckean and updated. Breakfast was good. Would stay again.

This hotel is clean and comfortable. The bedding and pillows were nice.

This hotel is clean and comfortable. The bedding and pillows were nice.

This was a good choice in Stevens Point. It was clean and the staff were friendly. Breakfast was decent. The bed was a little soft and sank a bit toward the middle which was the one downfall

This was a good choice in Stevens Point. It was clean and the staff were friendly. Breakfast was decent. The bed was a little soft and sank a bit toward the middle which was the one downfall

No one at the front desk to check in. Our cards didn’t work to get in our room later. Not impressed with the customer service at all.

This place was dirty and smelly. The on-site staff seemed inconvenienced by having to do their job.

This place was dirty and smelly. The on-site staff seemed inconvenienced by having to do their job.

The check in kiosk is not user friendly. The old way made more sense. I can only guess that this system costs more.

No one at the front desk to check in. Our cards didn’t work to get in our room later. Not impressed with the customer service at all.

The check in kiosk is not user friendly. The old way made more sense. I can only guess that this system costs more.

The front desk staff was very helpful & accommodating. Queen beds were very comfortable; the king bed was not. The rooms were very uncomfortable because of the air conditioners that took out the heat, but not the humidity. Nothing dried! They were very cold & muggy. We arrived on a Wed. & the back door keypad was broke & still is! The door would NOT lock. This created major security concerns for us. It was finally lockable on Sat. or Sun. Keypad is still smashed. Breakfast was paltry & consisted of a combination of two of the following: Soggy hash browns, Reheated frozen eggs or greasy sausage links as well as a wide variety of carbs. They ran out of milk on Sun. & as of Tue. morning there still was none despite the manager having been notified of it on Sat. AND there’s a full grocery store directly across the street! The manager is offsite & needs to be contacted via a kiosk in the lobby. It seems he has delegated very little authority to the front desk staff. Many people checking in had to use the cumbersome kiosk; we had to use it to change rooms. We have stayed there many times in the past, but this was our last time as the place has become quite rundown & lacks maintenance & repairs. We stood in about 6 inches of water in tub in the room with two queen beds. Notified front desk staff of this- doubt that it was fixed. It’s apparent that management does not want to spend a penny on this property. I absolutely would not recommend staying there!

The front desk staff was very helpful & accommodating. Queen beds were very comfortable; the king bed was not. The rooms were very uncomfortable because of the air conditioners that took out the heat, but not the humidity. Nothing dried! They were very cold & muggy. We arrived on a Wed. & the back door keypad was broke & still is! The door would NOT lock. This created major security concerns for us. It was finally lockable on Sat. or Sun. Keypad is still smashed. Breakfast was paltry & consisted of a combination of two of the following: Soggy hash browns, Reheated frozen eggs or greasy sausage links as well as a wide variety of carbs. They ran out of milk on Sun. & as of Tue. morning there still was none despite the manager having been notified of it on Sat. AND there’s a full grocery store directly across the street! The manager is offsite & needs to be contacted via a kiosk in the lobby. It seems he has delegated very little authority to the front desk staff. Many people checking in had to use the cumbersome kiosk; we had to use it to change rooms. We have stayed there many times in the past, but this was our last time as the place has become quite rundown & lacks maintenance & repairs. We stood in about 6 inches of water in tub in the room with two queen beds. Notified front desk staff of this- doubt that it was fixed. It’s apparent that management does not want to spend a penny on this property. I absolutely would not recommend staying there!

Did not appreciate having to use a kiosk to check in with 2 employees standing in the lobby. Remote for the ceiling fan did not work, desk replaced it with another non-working device. Breakfast was poorly stocked, no milk, absent salt shakers very small selection of pasties also generic cereal.

Did not appreciate having to use a kiosk to check in with 2 employees standing in the lobby. Remote for the ceiling fan did not work, desk replaced it with another non-working device. Breakfast was poorly stocked, no milk, absent salt shakers very small selection of pasties also generic cereal.

I was assisted by a kiosk on screen person as well as a live person at check in. Why keep 2 people?. Strangely the clerk on screen was more helpful and friendly than the on site clerk. No Elevator at the hotel, so make sure to request a downstairs room.

I was assisted by a kiosk on screen person as well as a live person at check in. Why keep 2 people?. Strangely the clerk on screen was more helpful and friendly than the on site clerk. No Elevator at the hotel, so make sure to request a downstairs room.

Dirty front door screwed up reservation. No Help with luggage. No elevator, carry all items to 2nd floor. They did not know we were staying that night. Had to call corporate to get reservation. Had friends staying , next day. Also had reservations screwed up. Third group friends also staying there had there reservations screwed up. Cancelled and went tp Sentry world

Dirty front door screwed up reservation. No Help with luggage. No elevator, carry all items to 2nd floor. They did not know we were staying that night. Had to call corporate to get reservation. Had friends staying , next day. Also had reservations screwed up. Third group friends also staying there had there reservations screwed up. Cancelled and went tp Sentry world

The staff was friendly. The virtual kiosk at check in was a bit annoying asking for all the info already submitted during pre-check in. THERE IS NO ELEVATOR!!! Tough when youre lugging things up to the room. The hotel is old and seems a bit dingy, but theyre doing their best to keep it updated.

The staff was friendly. The virtual kiosk at check in was a bit annoying asking for all the info already submitted during pre-check in. THERE IS NO ELEVATOR!!! Tough when youre lugging things up to the room. The hotel is old and seems a bit dingy, but theyre doing their best to keep it updated.