Excellent staff so courteous

Excellent staff so courteous

Staff are very nice.

Staff are very nice.

Good place to stay

Good place to stay

Staff were Amazing, the property is outdated. Limited bfast choices.

Staff were Amazing, the property is outdated. Limited bfast choices.

The property is run down. I could have gotten better value for the price I paid. The bathroom. was old and dingy, the floor was a bit slimy, the showerhead was rusting and almost coming off the attachment. The only thing I liked was the staff and the temp of AC was cold enough for us and was a relief from the heat. However, the bathroom situation was a deal breaker for us, so even if we could not get a refund of our remaining payment for the rest of the stay, we decided to move to another hotel.

The property is run down. I could have gotten better value for the price I paid. The bathroom. was old and dingy, the floor was a bit slimy, the showerhead was rusting and almost coming off the attachment. The only thing I liked was the staff and the temp of AC was cold enough for us and was a relief from the heat. However, the bathroom situation was a deal breaker for us, so even if we could not get a refund of our remaining payment for the rest of the stay, we decided to move to another hotel.

Customer service needs improvement.

Customer service needs improvement.

Wifi works perfectly and the location is right next to the beach. Practically walking distance from the busiest area and you can do it along the beach. Recent years have take the toll on this island and it's properties. Most likely it will take couple of years to get professional staff back and clean the places and renovate the facilities and buildings. I think it's better to wait couple of years before going to Boracay or any of these hotels.

Wifi works perfectly and the location is right next to the beach. Practically walking distance from the busiest area and you can do it along the beach. Recent years have take the toll on this island and it's properties. Most likely it will take couple of years to get professional staff back and clean the places and renovate the facilities and buildings. I think it's better to wait couple of years before going to Boracay or any of these hotels.

Excellent customer service. Very good breakfast.

What I liked, it’s at the end of the beach so not a lot of traffic. View was spectacular. Staff was great though somewhat inexperienced. Included breakfasts were tasty but had the same menu every day. The AC was fantastic had to be turned down not to freeze that’s rare in the Philippines. As most of the time the property doesn’t match the pictures. There was mold in the shower not a lot but there. The biggest thing we did not like is no matter what we did there were mosquitoes in our room at night, not just a few a bunch. We solved that by wearing off to bed so we could actually sleep. They trimmed some of the trees on the beach and left the branches there for most of the day and the restaurant area was covered for 3 days by large aggressive biting red ants. They advertise lounges and umbrellas in the Expedia listing but none were provided.

Closest beachfront rooms of all the hotels we saw. Book the deluxe pool access room it’s worth it, literally right on the beachfront. It’s quiet here in Station 1, about a 7 minute beach walk to the center of Station 2. The staff is really great and helpful, booking activities for us at a reasonable rate. The beds are a bit firm but all in all, from my experience, this is where I’ll stay on my next visit

our stay was good. My family loved it

our stay was good. My family loved it

The room I stayed in was comfortable, however the entrance leading to my room was dirty and smelt of urine as the tolet that service the outside of the hot was right near the entrance of my room. Everyday I had to be greated by other guests underwear hanging on my entrance. Staff dont seem to have any sense of making guests feel comfortable and just all hover around the front desk instead attending to guests as I had to keep asking for service and for my room to be made up. The hotel is very untidy and has stuff like files and papers all around that just makes it look horrable and in need of attention.

The room I stayed in was comfortable, however the entrance leading to my room was dirty and smelt of urine as the tolet that service the outside of the hot was right near the entrance of my room. Everyday I had to be greated by other guests underwear hanging on my entrance. Staff dont seem to have any sense of making guests feel comfortable and just all hover around the front desk instead attending to guests as I had to keep asking for service and for my room to be made up. The hotel is very untidy and has stuff like files and papers all around that just makes it look horrable and in need of attention.

They took so long to find our reservation, when we had our cousins over they kept on looking was like we were doing something wrong. Then we kept on getting calls from management saying visitors end at 10 pm. Then when we went to breakfast management kept on looking at us and talking about us and ruining our stay. The following morning they called us again saying they were looking at us at the cctv, like we were criminals. The hotel itself was ok but not worth the prices. They even charged us for extra people. They put our room in the second building on the back when in the pictures they’re showing that there was one building on the beachfront. They didn’t even bother cleaning our room when we were gone. The pools were subpar and there was no sign of a pool with a swim up bar. If it was possible I’d rate this place no stars cause honestly I’m over the lack of respect I got from the staff.

They took so long to find our reservation, when we had our cousins over they kept on looking was like we were doing something wrong. Then we kept on getting calls from management saying visitors end at 10 pm. Then when we went to breakfast management kept on looking at us and talking about us and ruining our stay. The following morning they called us again saying they were looking at us at the cctv, like we were criminals. The hotel itself was ok but not worth the prices. They even charged us for extra people. They put our room in the second building on the back when in the pictures they’re showing that there was one building on the beachfront. They didn’t even bother cleaning our room when we were gone. The pools were subpar and there was no sign of a pool with a swim up bar. If it was possible I’d rate this place no stars cause honestly I’m over the lack of respect I got from the staff.

We stayed in the main building. Overall it was clean and neat, but the facility is outdated. There was a minor problem such as water falling from the air conditioner. We booked two rooms, and eventually one moved the room. It is appropriate action by prompt judgment. I did not have a big complaint about it. The hospitality of the Herald and Dale at the front desk is memorable, and the crew of the restaurant was also very friendly when we had dinner. My family stayed longer at another resort, everyone liked this place more.

We stayed in the main building. Overall it was clean and neat, but the facility is outdated. There was a minor problem such as water falling from the air conditioner. We booked two rooms, and eventually one moved the room. It is appropriate action by prompt judgment. I did not have a big complaint about it. The hospitality of the Herald and Dale at the front desk is memorable, and the crew of the restaurant was also very friendly when we had dinner. My family stayed longer at another resort, everyone liked this place more.

Place is nice for a family. Staff were kind and accomodating. It was just so dusty because of the road repairs, and it was so hard to get a tryc going to the Station 2 area

Place is nice for a family. Staff were kind and accomodating. It was just so dusty because of the road repairs, and it was so hard to get a tryc going to the Station 2 area

place was very nice and new

place was very nice and new

Great location!! No wow factor with the service and room. Buffet breakfast, limited choices.

Great location!! No wow factor with the service and room. Buffet breakfast, limited choices.

Toilet makes bad smell. And pool is not managed. Breakfast is very poor quality. I have been in boracay 5 times and stayed 6 hotels. Here is worst. Just i like willy's rock is close.