Very pleasant stay The room was comfortable and well furnished and decorated. The bed was very comfortable. Bathroom very modern with walk in shower and glass shower panel. We loved the leisure facilities and went in the pool, sauna and jacuzzi several times during our stay. Parking no problem.

Very pleasant stay The room was comfortable and well furnished and decorated. The bed was very comfortable. Bathroom very modern with walk in shower and glass shower panel. We loved the leisure facilities and went in the pool, sauna and jacuzzi several times during our stay. Parking no problem.

The hotel is far away from the centre so not ideal for those wanting somewhere close by. Check in was easy and the hotel and room was in good condition. The shower was a bit mouldy and there were paint splashes on the floor but other than that I couldnt fault it.

The hotel is far away from the centre so not ideal for those wanting somewhere close by. Check in was easy and the hotel and room was in good condition. The shower was a bit mouldy and there were paint splashes on the floor but other than that I couldnt fault it.

We liked the pool and the hot breakfast and continental breakfast. the staff were very pleasant and very efficient

We liked the pool and the hot breakfast and continental breakfast. the staff were very pleasant and very efficient

Hotel cancelled our booking the day of arrival. When we called after expedia notified us of that, reservation team told us the reservation is still active, so we came at night 11:30 after arrival with the plane to experience that our booking indeed could not be honoured. Instead of helping find another hotel or even offer us a glass of water to drink while we were more than 2 hours on the line with expedia to find another hotel for me, husband and 2 kids they did....nothing! Very bad experience and even worse start into our vacation. Hotel said they had to cancel because of maintenance issues in the room, we rather believe they simply overbooked. At that time.was fringe festival in Edinburg so all hotels were booked out even in Glasgow. We are still very disappointed of that behavior.

Hotel cancelled our booking the day of arrival. When we called after expedia notified us of that, reservation team told us the reservation is still active, so we came at night 11:30 after arrival with the plane to experience that our booking indeed could not be honoured. Instead of helping find another hotel or even offer us a glass of water to drink while we were more than 2 hours on the line with expedia to find another hotel for me, husband and 2 kids they did....nothing! Very bad experience and even worse start into our vacation. Hotel said they had to cancel because of maintenance issues in the room, we rather believe they simply overbooked. At that time.was fringe festival in Edinburg so all hotels were booked out even in Glasgow. We are still very disappointed of that behavior.

Very good and nice people

Very good and nice people

We have stayed here a few times before so booked again. 4 nights (1 night in suite + 3 nights in premium multiple-room due to availability). Windows in suite were flithy and only 1 of the 4 windows could be opened, the rest had handles removed and screwed shut, perhaps broken? Room was not set up for 3 guests as had to ask for tea, coffee etc and complimentary soft drink & snack. The premium multiple bed room had no fridge, asked why and was advised some do and some dont? Soap dispensers in bathroom were empty except for the 1 over the bath. Carpets were dirty and room was just not premium at all. Windows didnt seal very well and room has directly over a large aircon unit so buzzed almost constantly. Was woken very early in the mornings by binmen and deliveries, again if windows closed properly perhaps noise would have been less. Although we have stayed here before and enjoyed it, we will be looking for an alternative next time we are in Glasgow visiting family. Paid a lot of money for something really quite tired and not clean.

Second stay at hotel executive suite,much better, had fridge lock box, very much cleaner than the first room. No mold on tiles in bathroom. Check in host very knowledgeable gave us all information needed.

We have stayed here a few times before so booked again. 4 nights (1 night in suite + 3 nights in premium multiple-room due to availability). Windows in suite were flithy and only 1 of the 4 windows could be opened, the rest had handles removed and screwed shut, perhaps broken? Room was not set up for 3 guests as had to ask for tea, coffee etc and complimentary soft drink & snack. The premium multiple bed room had no fridge, asked why and was advised some do and some dont? Soap dispensers in bathroom were empty except for the 1 over the bath. Carpets were dirty and room was just not premium at all. Windows didnt seal very well and room has directly over a large aircon unit so buzzed almost constantly. Was woken very early in the mornings by binmen and deliveries, again if windows closed properly perhaps noise would have been less. Although we have stayed here before and enjoyed it, we will be looking for an alternative next time we are in Glasgow visiting family. Paid a lot of money for something really quite tired and not clean.

Second stay at hotel executive suite,much better, had fridge lock box, very much cleaner than the first room. No mold on tiles in bathroom. Check in host very knowledgeable gave us all information needed.

The only thing i can fault is the location, but the bus stops were very near. Staff were incredibly friendly and helpful. Room facilities were wonderful. Even got a bathrobe. Breakfast was amazing, catering for gluten free foods to continental and full scottish breakfast.

The only thing i can fault is the location, but the bus stops were very near. Staff were incredibly friendly and helpful. Room facilities were wonderful. Even got a bathrobe. Breakfast was amazing, catering for gluten free foods to continental and full scottish breakfast.

Property was excellent, the staffs, gym, swimming pool and breakfast was excellent and I will recommend these property to everyone.

Property was excellent, the staffs, gym, swimming pool and breakfast was excellent and I will recommend these property to everyone.

Studio room was pretty great few cosmetic issues here and there in each of the room but wasn’t fazed as was somewhere to sleep. Bed/sofa was comfy enough to refresh you for your day the only, amenities ie were pretty good going swimming unfortunately the jacuzzi was out of order. Breakfast was pretty good healthy options with also big breakfast buffet, the only big problem we had was dinner was advertising kids eat free but yet no kids menus had been put out so was forced to order a main meal, when this was eventually brought to an attention of a member of staff later on it was dismissed and nothing would be resolved. Other than that was a good experience to be there and would love to go along again.

Studio room was pretty great few cosmetic issues here and there in each of the room but wasn’t fazed as was somewhere to sleep. Bed/sofa was comfy enough to refresh you for your day the only, amenities ie were pretty good going swimming unfortunately the jacuzzi was out of order. Breakfast was pretty good healthy options with also big breakfast buffet, the only big problem we had was dinner was advertising kids eat free but yet no kids menus had been put out so was forced to order a main meal, when this was eventually brought to an attention of a member of staff later on it was dismissed and nothing would be resolved. Other than that was a good experience to be there and would love to go along again.

comfortable hotel bed

comfortable hotel bed

The staff were ace however the hotel needs some work to make it nice again. Air con also wasn't working making the room too warm.

The staff were ace however the hotel needs some work to make it nice again. Air con also wasn't working making the room too warm.

Didn’t like lack of lock box, fridge had to ask desk for info on hotel features. Was not informed there were secure boxes at reception. Didn’t like the black mold on tiles in bathroom. This was our first stay check in July 28.

Great location and the kids loved the pool. Had dinner and was very happy with the meal and service.

Great location and the kids loved the pool. Had dinner and was very happy with the meal and service.

Didn’t like lack of lock box, fridge had to ask desk for info on hotel features. Was not informed there were secure boxes at reception. Didn’t like the black mold on tiles in bathroom. This was our first stay check in July 28.

Amazing

Amazing

Room was miles away. 2 small single beds pushed together that moved around the room - brakes faulty/not working. Waited 45 minutes for shampoo. Kept up all night by people banging on doors, walls and arguing.

Room was miles away. 2 small single beds pushed together that moved around the room - brakes faulty/not working. Waited 45 minutes for shampoo. Kept up all night by people banging on doors, walls and arguing.