The staff was awesome. The property is beautiful. I definitely recommend this hotel!

We had a wonderful stay for three days. Wish we had time to stay longer

We had a wonderful stay for three days. Wish we had time to stay longer

Beautiful!!

Beautiful!!

I really enjoyed my stay, All thé staff was great and thé property was beautiful.

I really enjoyed my stay, All thé staff was great and thé property was beautiful.

I would love to come back!

I would love to come back!

Beautiful property!

Beautiful property!

Sofitel is our new go to vacation spot. Absolutely incredible, and highly recommend the oceanview properties!

Sofitel is our new go to vacation spot. Absolutely incredible, and highly recommend the oceanview properties!

Hotel staff, especially at the front desk, were not very accommodating or helpful. Restaurant staff was fantastic. The hotel needs a meaningful investment refurbishment - the pool has pieces that are falling apart.

Hotel staff, especially at the front desk, were not very accommodating or helpful. Restaurant staff was fantastic. The hotel needs a meaningful investment refurbishment - the pool has pieces that are falling apart.

The resort, the staff, the food, and the entire stay was absolutely amazing!

The resort, the staff, the food, and the entire stay was absolutely amazing!

Overall, we enjoyed our stay at the Sofitel from 5/10-5/14. The property was clean, the staff was friendly, and the beach/snorkeling were incredible. We would stay at the Sofitel again, simply because of the beach/snorkeling. For first time visitors, I would call out the following to help set expectations 1) Dining: The food options are limited. For Breakfast, the buffet is fantastic and filled with all sorts of options. There is something for everyone. For Lunch/Snacks: You are limited to the Beach Shack menu, Pure, and the Hotel Bar. Drinks are not an issue, there is an abundance of alcohol and fruit drinks. For Dinner, the Sofitel has some partnerships with some restaurants and offers a car service so you can eat outside of the hotel grounds. You can order food from outside to be delivered or you might want to rent a car to explore other parts of the island. 2) Hotel Room Cleaning: We had to call and specifically request to get our room cleaned each day. Even though we put out the sign requesting cleaning, it wasn't until we actually called the front desk that someone came. The only reason this left a bad taste is because we were at the beach and even though we tried so hard not to track sand inside the bungalow, it inevitably happened. 3) Make sure you have mosquito repellant. Many of the rooms require you to walk through the gardens or the beach, and we did get bitten at night on our way to dinner/show.

Overall, we enjoyed our stay at the Sofitel from 5/10-5/14. The property was clean, the staff was friendly, and the beach/snorkeling were incredible. We would stay at the Sofitel again, simply because of the beach/snorkeling. For first time visitors, I would call out the following to help set expectations 1) Dining: The food options are limited. For Breakfast, the buffet is fantastic and filled with all sorts of options. There is something for everyone. For Lunch/Snacks: You are limited to the Beach Shack menu, Pure, and the Hotel Bar. Drinks are not an issue, there is an abundance of alcohol and fruit drinks. For Dinner, the Sofitel has some partnerships with some restaurants and offers a car service so you can eat outside of the hotel grounds. You can order food from outside to be delivered or you might want to rent a car to explore other parts of the island. 2) Hotel Room Cleaning: We had to call and specifically request to get our room cleaned each day. Even though we put out the sign requesting cleaning, it wasn't until we actually called the front desk that someone came. The only reason this left a bad taste is because we were at the beach and even though we tried so hard not to track sand inside the bungalow, it inevitably happened. 3) Make sure you have mosquito repellant. Many of the rooms require you to walk through the gardens or the beach, and we did get bitten at night on our way to dinner/show.

This hotel is very expensive given that it is in real need of significant renovation. There is evidence of lots of wear and tear in the rooms, and walkways. The staff are very friendly, but some waiters seemed untrained. Bar food, beach food and drinks were very highly priced. Beach food was horrid. The beach is only part sandy with lots of broken and sharp coral, so you need beach shoes. The pool looked very tired and dirty and seemed little used. Overall the hotel had a very run down feel. We also stayed at the Hilton on the main island, and Bora Bora by Pearl resorts, both of which put this hotel into very sharp contrast.

This hotel is very expensive given that it is in real need of significant renovation. There is evidence of lots of wear and tear in the rooms, and walkways. The staff are very friendly, but some waiters seemed untrained. Bar food, beach food and drinks were very highly priced. Beach food was horrid. The beach is only part sandy with lots of broken and sharp coral, so you need beach shoes. The pool looked very tired and dirty and seemed little used. Overall the hotel had a very run down feel. We also stayed at the Hilton on the main island, and Bora Bora by Pearl resorts, both of which put this hotel into very sharp contrast.

Excellent property, just beautiful views. Over Water Bungalow well worth the money as is half board.

Excellent property, just beautiful views. Over Water Bungalow well worth the money as is half board.

The online photos give you an accurate picture of this property. A unique, immaculately clean and well-maintained property. Self contained with wonderful snorkeling, kayaking and other water activities. We didn’t stay in one of the over-the-water huts; instead we had a hut on shore with identical facilities only feet away from the water’s edge. The staff were most eager to please, very friendly and helpful. Moorea is absolutely beautiful and we had a wonderful stay.

The online photos give you an accurate picture of this property. A unique, immaculately clean and well-maintained property. Self contained with wonderful snorkeling, kayaking and other water activities. We didn’t stay in one of the over-the-water huts; instead we had a hut on shore with identical facilities only feet away from the water’s edge. The staff were most eager to please, very friendly and helpful. Moorea is absolutely beautiful and we had a wonderful stay.

Wonderful stay. The staff was so kind and accommodating and the snorkeling was world class. Expensive but worth it.

Wonderful stay. The staff was so kind and accommodating and the snorkeling was world class. Expensive but worth it.

We booked an overwater bungalow and oh boy we weren’t disappointed. Jumping into the water from the room, we ended up in one of the best (if not the best) snorkeling locations we’ve ever been to. Moray eels, spotted rays, wrasses of all sizes and colors, parrot fish, etc. Incredible. On top of the tasteful and detailed service we received, we took advantage of the half board option for a delicious no compromise 3-course dinner and incredible buffet breakfast. We also leveraged our (free) Accor club membership to get two drinks passes, which covered soft drinks during the day, and alcoholic beverages 4:30-6:30pm. We enjoyed those in the bar overlooking the lagoon at sunset. Cannot recommend this place more for a luxurious romantic getaway.

We booked an overwater bungalow and oh boy we weren’t disappointed. Jumping into the water from the room, we ended up in one of the best (if not the best) snorkeling locations we’ve ever been to. Moray eels, spotted rays, wrasses of all sizes and colors, parrot fish, etc. Incredible. On top of the tasteful and detailed service we received, we took advantage of the half board option for a delicious no compromise 3-course dinner and incredible buffet breakfast. We also leveraged our (free) Accor club membership to get two drinks passes, which covered soft drinks during the day, and alcoholic beverages 4:30-6:30pm. We enjoyed those in the bar overlooking the lagoon at sunset. Cannot recommend this place more for a luxurious romantic getaway.

The Resort wants you to spend every nickel you have at the resort. I have stayed at the resort 5 times. The resort used to loan bikes to guests. Not any more. The Resort's staff has been directed to make raising revenue from guests a much higher priority than guest satisfaction.

The Resort wants you to spend every nickel you have at the resort. I have stayed at the resort 5 times. The resort used to loan bikes to guests. Not any more. The Resort's staff has been directed to make raising revenue from guests a much higher priority than guest satisfaction.

Great place, great staff. Only drawback is that one needs to take expensive taxi to do anything outside resort.