Amazing view of the water Excellent patio dining

Amazing view of the water Excellent patio dining

Family hotel, convenient location, good mattress and bed clothing, also good clean bathroom.

Family hotel, convenient location, good mattress and bed clothing, also good clean bathroom.

Hotel need a refresh - looks quite old and used. Bed linen was fresh though. Had the unfortunate timing of fire alarm testing when i arrive - was planning to have a rest after a long flight but the alarm going on every 30sec for over an hour killed the opportunity. Breakfast offer was limited although the standard breakfast (eggs + sausage + potatoes) was good. No juice opportunity though. View is great and area is quiet.

Hotel need a refresh - looks quite old and used. Bed linen was fresh though. Had the unfortunate timing of fire alarm testing when i arrive - was planning to have a rest after a long flight but the alarm going on every 30sec for over an hour killed the opportunity. Breakfast offer was limited although the standard breakfast (eggs + sausage + potatoes) was good. No juice opportunity though. View is great and area is quiet.

My family and I have been staying at this hotel since 2009 so we’ve seen most of its fases. We really enjoy staying so close to the water. It’s something very unique to it and hard to be found. The rooms were pretty clean, just a few cobwebs here and there (understandable but also easily fixable). Love that it seems like all the towels have been replaced by new ones. Air conditioning worked perfectly and we were able to adjust the room temperature to our liking with zero issues. We enjoyed the complimentary breakfast very much. My room was missing a microwave (my next door’s friend room had one) so I didn’t even asked the staff for one. Unfortunately during our stay the hot tub was under renovation hopefully it will be back soon. Sauna worked perfectly and we enjoyed it a lot. The pool is a big feature for the kids and although we got to use it there were a few times that it had to be closed. We miss the chair and lounges that used to be on the pier. Staff was very polite, friendly and attentive. Hope this new management will keep up with upgrades and good maintenance of the place. Overall our stay was very pleasant and relaxing. We’ll definitely continue to come every year.

My family and I have been staying at this hotel since 2009 so we’ve seen most of its fases. We really enjoy staying so close to the water. It’s something very unique to it and hard to be found. The rooms were pretty clean, just a few cobwebs here and there (understandable but also easily fixable). Love that it seems like all the towels have been replaced by new ones. Air conditioning worked perfectly and we were able to adjust the room temperature to our liking with zero issues. We enjoyed the complimentary breakfast very much. My room was missing a microwave (my next door’s friend room had one) so I didn’t even asked the staff for one. Unfortunately during our stay the hot tub was under renovation hopefully it will be back soon. Sauna worked perfectly and we enjoyed it a lot. The pool is a big feature for the kids and although we got to use it there were a few times that it had to be closed. We miss the chair and lounges that used to be on the pier. Staff was very polite, friendly and attentive. Hope this new management will keep up with upgrades and good maintenance of the place. Overall our stay was very pleasant and relaxing. We’ll definitely continue to come every year.

We specifically selected the Ramada over another option for the swimming pool, only to learn upon arrival that the pool was closed. According to the front desk staff it was to re-open on Thursday (we left on Wednesday). It sounded like they didn't bother for the few guests over the week and only open it up for the weekends. It was a bit disappointing.

We specifically selected the Ramada over another option for the swimming pool, only to learn upon arrival that the pool was closed. According to the front desk staff it was to re-open on Thursday (we left on Wednesday). It sounded like they didn't bother for the few guests over the week and only open it up for the weekends. It was a bit disappointing.

Rooms had bed bugs

Rooms had bed bugs

The location is great. Right on the lake however, that’s all it has. The room was subpar. Bathrooms dirty and broken walls. No microwave in the room. Our key cards didn’t work and there was no staff at the front desk. One person working and leaving for the night so Libby area was locked. We got lucky that someone happened to walk by and notice us, therefore helped us get working keys. Everything was in our room so imagine that nobody ended up there to help us?! Parking lot full of water devices for rent and it just looks tacky/ cluttered. Was made to pay and extra $35 to park because we had a trailer- yet there was no one at the hotel. Maybe a total of 5 cars in the lot. Advertised with a restaurant .. and it was closed. Needless to say, you would be very disappointed if you went there for a longer stay and expected something nice. We stayed for a sleep along our travels. If there’s a next time, I’ll look around elsewhere before booking this (as a last resort) Definitely not worth the $250 nightly rate.

The location is great. Right on the lake however, that’s all it has. The room was subpar. Bathrooms dirty and broken walls. No microwave in the room. Our key cards didn’t work and there was no staff at the front desk. One person working and leaving for the night so Libby area was locked. We got lucky that someone happened to walk by and notice us, therefore helped us get working keys. Everything was in our room so imagine that nobody ended up there to help us?! Parking lot full of water devices for rent and it just looks tacky/ cluttered. Was made to pay and extra $35 to park because we had a trailer- yet there was no one at the hotel. Maybe a total of 5 cars in the lot. Advertised with a restaurant .. and it was closed. Needless to say, you would be very disappointed if you went there for a longer stay and expected something nice. We stayed for a sleep along our travels. If there’s a next time, I’ll look around elsewhere before booking this (as a last resort) Definitely not worth the $250 nightly rate.

The service was great, room was average, a/c unit making carpet wet in room

The service was great, room was average, a/c unit making carpet wet in room

No pool,,no beach,,no hot tub,,hard matress,,hard pillows,,no hairdryer,,no microwave. When we asked for an extra pillow we were told no, asked for facecloths and told no. The pool and hot tub were not working. The breakfast guy was very unpleasant.

No pool,,no beach,,no hot tub,,hard matress,,hard pillows,,no hairdryer,,no microwave. When we asked for an extra pillow we were told no, asked for facecloths and told no. The pool and hot tub were not working. The breakfast guy was very unpleasant.

Not enough pillows, not enough towels, pack and play not in room as requested, put in upper floor even though we had a stroller and baby which was very inconvenient, not told about hotel amenties or that pool was closed. Poor front desk service. Excellent restaurant service

Not enough pillows, not enough towels, pack and play not in room as requested, put in upper floor even though we had a stroller and baby which was very inconvenient, not told about hotel amenties or that pool was closed. Poor front desk service. Excellent restaurant service

This is a low class a low class place. Room smells musty. All furniture is old, the room was dirty. We did not stay in this place. The swimming pool is closed because was broken. Rude front desk staff. One of my worst experience in the hotel business. YOU DO NOT STAY HERE.

This is a low class a low class place. Room smells musty. All furniture is old, the room was dirty. We did not stay in this place. The swimming pool is closed because was broken. Rude front desk staff. One of my worst experience in the hotel business. YOU DO NOT STAY HERE.

Check in was 3pm and our room was not ready until almost 4 pm. The pool was out of order and while this was a common complaint in previous reviews I was informed it was working. We were travelling with children and we had to pay to swim at Briars as the beach was no swimming too. While she room was an upgrade it was not clean. The fridge in particular was stinking and we had to get someone in, they wiped it out but it was leaking a yellow substance from the bottom and continued to stink. Another person came and he said he would replace t but nothing happened we had to call again the next day. While the replacement fridge was not much cleaner it did not have the same smell. When they left we discovered the freezer was full of very old children Ice cream cups. Kitchen cupboards full of crumbs bathroom shower door not cleaned. I had spoken to a lovely woman Terri as my son in law had concerns about the reviews he read about safety and lack of cleanliness. She accommodated me n this lovely room but unfortunately the condition of it was not great. We did hear locally Fromm locals that there is a huge problem with staffing which may have contributed.

This property is not a $200 room per night hotel. My washroom was filthy. There was still faeces on the toilet from the last visitor. Not enough towels, and the room was full of spiders and bugs. I definitely will not stay at this location again.

Check in was 3pm and our room was not ready until almost 4 pm. The pool was out of order and while this was a common complaint in previous reviews I was informed it was working. We were travelling with children and we had to pay to swim at Briars as the beach was no swimming too. While she room was an upgrade it was not clean. The fridge in particular was stinking and we had to get someone in, they wiped it out but it was leaking a yellow substance from the bottom and continued to stink. Another person came and he said he would replace t but nothing happened we had to call again the next day. While the replacement fridge was not much cleaner it did not have the same smell. When they left we discovered the freezer was full of very old children Ice cream cups. Kitchen cupboards full of crumbs bathroom shower door not cleaned. I had spoken to a lovely woman Terri as my son in law had concerns about the reviews he read about safety and lack of cleanliness. She accommodated me n this lovely room but unfortunately the condition of it was not great. We did hear locally Fromm locals that there is a huge problem with staffing which may have contributed.

This property is not a $200 room per night hotel. My washroom was filthy. There was still faeces on the toilet from the last visitor. Not enough towels, and the room was full of spiders and bugs. I definitely will not stay at this location again.

Condition of hotel is very run down. Internet didn’t work, and pool was closed. Severely overpriced property.

Condition of hotel is very run down. Internet didn’t work, and pool was closed. Severely overpriced property.

It is very old and run down. With the prices they are charging, they really need to think about renovation and remodelling.

It is very old and run down. With the prices they are charging, they really need to think about renovation and remodelling.

The staff were absolutely amazing and helpful. The rooms are clean and maintained...

The staff were absolutely amazing and helpful. The rooms are clean and maintained...