The room was hot, the temperature was 90 degrees and the manager didn’t have the air on to keep the room cool. The place was dirty. The front desk person was an idiot.

I suspect that it was the manager or the owner who was at the front desk. No people skills whatsoever! Choice of words tone completely off. Instead of Playing his role as front desk, manager, owner, And REGENCY employee he acted like a jail warden. Right away telling me the things I cannot do if like I were to do them! How very dare him to Emphasize on such speculations! Instead of starting out with a basic warm welcome and at least a half smile on his face, he receives me with only such rude ridiculous comments! Lets get real here; I’m not expecting red carpet service from Regency Inn but I do expect decent Basic customer service with RESPECT. I’m spending almost $100 for one night and it should be at least basic! Comes across unhappy And wishy-washy when it comes to the security deposit. At one time it was one amount and then it changed. Nothing consistent makes me doubt his Credibility especially under that first impression he gave! I’m not trying to stereotype here but this is very typical! And I’m sick and tired of running across that !

I suspect that it was the manager or the owner who was at the front desk. No people skills whatsoever! Choice of words tone completely off. Instead of Playing his role as front desk, manager, owner, And REGENCY employee he acted like a jail warden. Right away telling me the things I cannot do if like I were to do them! How very dare him to Emphasize on such speculations! Instead of starting out with a basic warm welcome and at least a half smile on his face, he receives me with only such rude ridiculous comments! Lets get real here; I’m not expecting red carpet service from Regency Inn but I do expect decent Basic customer service with RESPECT. I’m spending almost $100 for one night and it should be at least basic! Comes across unhappy And wishy-washy when it comes to the security deposit. At one time it was one amount and then it changed. Nothing consistent makes me doubt his Credibility especially under that first impression he gave! I’m not trying to stereotype here but this is very typical! And I’m sick and tired of running across that !

Customer service was horrible but rooms were okay

Customer service was horrible but rooms were okay

Very comfortable

Very comfortable

The TV it was not working, someone was to trying to open my room , AC/ Heather was not working and the receptionist she was rude, I was going to stay two nights but I couldn’t it was unsafe for my family. I would never go back there, it’s was wasting of my money and you had to push the door hard for it to open and it was broken.

The TV it was not working, someone was to trying to open my room , AC/ Heather was not working and the receptionist she was rude, I was going to stay two nights but I couldn’t it was unsafe for my family. I would never go back there, it’s was wasting of my money and you had to push the door hard for it to open and it was broken.

Showers not properly working ,walls are cracked, air conditioners not functioning

Showers not properly working ,walls are cracked, air conditioners not functioning

This bad hotel, smell bad, clean wasn't the best stains int he sheets and in stop of all of that looking forward to relaxing on the pool and spa and not working , ice machine was not working either . Wo't be staying here ever again

This bad hotel, smell bad, clean wasn't the best stains int he sheets and in stop of all of that looking forward to relaxing on the pool and spa and not working , ice machine was not working either . Wo't be staying here ever again

A bit older but clean and staff fulfilled every request.

A bit older but clean and staff fulfilled every request.

Showers had no pressure, bathroom sink water shoots everywhere

Showers had no pressure, bathroom sink water shoots everywhere

Rude staff

Rude staff

For the high price, a hotel owner could not possibly spend less money on his operation. Their was hair in the shower walls. The refrigerator wasnt cold and was literally falling apart. The bathroom and sink lights had timers that lasted 10 seconds. You can imagine how annoyed that is. There were no outlets on the bed side of the room. The hangers dont come off the rack and they were covered in dust. It was not a good experience.

For the high price, a hotel owner could not possibly spend less money on his operation. Their was hair in the shower walls. The refrigerator wasnt cold and was literally falling apart. The bathroom and sink lights had timers that lasted 10 seconds. You can imagine how annoyed that is. There were no outlets on the bed side of the room. The hangers dont come off the rack and they were covered in dust. It was not a good experience.

I loved it

I loved it

Regency inn doesnt provide drinking water so i had to walk to the gas station across the street to get a bottle of water, which really didnt bother me i like to go for walks anyway. They're really strict about visitors being invited to the rooms without the front desk knowing about it and im totally cool with that. Overall i always get the cheapest room there and my stay is always pleasent, no problems.

Regency inn doesnt provide drinking water so i had to walk to the gas station across the street to get a bottle of water, which really didnt bother me i like to go for walks anyway. They're really strict about visitors being invited to the rooms without the front desk knowing about it and im totally cool with that. Overall i always get the cheapest room there and my stay is always pleasent, no problems.

Homeless Hotel, NEVER stay here! The city pays for homeless to stay here. Tour family would not be safe. STAY AWAY! Description should tell you this is a hotel for homeless and not a normal place to stay.

Homeless Hotel, NEVER stay here! The city pays for homeless to stay here. Tour family would not be safe. STAY AWAY! Description should tell you this is a hotel for homeless and not a normal place to stay.

The refrigerator was not on and the control knob was missing. The coffee maker was plugged into an extension cord strip that kept blowing the fuse when the coffee maker was turned on. Went to get ice in the morning since the fridge didn’t work and the ice machine was not working. They had no breakfast or even coffee in the lobby available in the morning. While the hot water in the shower was good the water pressure was not.

The refrigerator was not on and the control knob was missing. The coffee maker was plugged into an extension cord strip that kept blowing the fuse when the coffee maker was turned on. Went to get ice in the morning since the fridge didn’t work and the ice machine was not working. They had no breakfast or even coffee in the lobby available in the morning. While the hot water in the shower was good the water pressure was not.