Room was definitely outdated and don’t look anything close to how it is advertised. Overall not a bad experience, just was expecting an updated room. Front desk and check in as well as bar were great!

Staff were warm and welcoming. The breakfast was quick and easy to grab on the run or enjoy if you had time. The location to downtown was close but not too close. Only disappointment was the noise. Sirens in the city were pretty loud and our neighboring rooms were very loud and woke us up when they came back from their night out.

Staff were warm and welcoming. The breakfast was quick and easy to grab on the run or enjoy if you had time. The location to downtown was close but not too close. Only disappointment was the noise. Sirens in the city were pretty loud and our neighboring rooms were very loud and woke us up when they came back from their night out.

Great experience. Booked last minute and staff was very accommodating.

30 mins walk from the centre. Room basic brought to the staffs attention regarding shower leaking and non stop dripping but nothing done at check out. Bar etc closed at 10pm.

30 mins walk from the centre. Room basic brought to the staffs attention regarding shower leaking and non stop dripping but nothing done at check out. Bar etc closed at 10pm.

Everything thing was great except for the fact of having to pay $43 per night to park your car.

Everything thing was great except for the fact of having to pay $43 per night to park your car.

This was an extremely disappointing property. Little to no soundproofing means that you get to enjoy the nightly drag races on the street around the corner as well as every minute cough, use of shower at 3 am by your neighbour, the enjoyment of the people in the room above yours tip tapping around in high heels from midnight to 2 am, no security guards when requested, shabby hallway carpeting complete with bleach stains, loud dinging from the elevators ( when operable ), chipped walls, flaking ceilings and a bathroom sink faucet that is about to fall off. Valet parking is exorbitant and almost double what is being charged at The Graduate across the street ( we actually parked our vehicle ourselves because the rental fit in the space directly beside the driveway and there was no attendant to be found).

This was an extremely disappointing property. Little to no soundproofing means that you get to enjoy the nightly drag races on the street around the corner as well as every minute cough, use of shower at 3 am by your neighbour, the enjoyment of the people in the room above yours tip tapping around in high heels from midnight to 2 am, no security guards when requested, shabby hallway carpeting complete with bleach stains, loud dinging from the elevators ( when operable ), chipped walls, flaking ceilings and a bathroom sink faucet that is about to fall off. Valet parking is exorbitant and almost double what is being charged at The Graduate across the street ( we actually parked our vehicle ourselves because the rental fit in the space directly beside the driveway and there was no attendant to be found).

Great hotel at an affordable rate. In walking distance to Broadway and many entertainment and food option.

Great hotel at an affordable rate. In walking distance to Broadway and many entertainment and food option.

Didn't want to stay right downtown due to the cost, so we tried out the Hayes St. Hotel. It is only a block off of Broadway, but a good walk to downtown. It may have taken us 15-20 minute walk, but worth it. We elected to park in Hayes Street parking garage next block up from hotel for $28/night versus $46 valet at the hotel. Room was good, the air worked, shower was good, frig kept stuff cold and enjoyed our two night stay. The free breakfast was nothing to brag about, more like snacks. Muffins, oatmeal, danish pastries, some fruit and juices. Maybe something to just hold you over for a bit. Nice bars up around the corner too if you do not want to go downtown all the time. Red Door Saloon, Losers, Hopsmith and Chuy's to name a few. Bottom line, I would stay here again.

Didn't want to stay right downtown due to the cost, so we tried out the Hayes St. Hotel. It is only a block off of Broadway, but a good walk to downtown. It may have taken us 15-20 minute walk, but worth it. We elected to park in Hayes Street parking garage next block up from hotel for $28/night versus $46 valet at the hotel. Room was good, the air worked, shower was good, frig kept stuff cold and enjoyed our two night stay. The free breakfast was nothing to brag about, more like snacks. Muffins, oatmeal, danish pastries, some fruit and juices. Maybe something to just hold you over for a bit. Nice bars up around the corner too if you do not want to go downtown all the time. Red Door Saloon, Losers, Hopsmith and Chuy's to name a few. Bottom line, I would stay here again.

Great location but the hotel was a little run down. Lots of restaurant and bar choices within walking distance

Great location but the hotel was a little run down. Lots of restaurant and bar choices within walking distance

Very plan . Floor in hallway by bathroom was ruiened from water damaged and door to bathroom .Breakfast was a joke to pay $42 for valet parking which i could of parked my self . As we needed someting from our car and it was right beside and behind building. Valet person was polite one chair for two people

Very plan . Floor in hallway by bathroom was ruiened from water damaged and door to bathroom .Breakfast was a joke to pay $42 for valet parking which i could of parked my self . As we needed someting from our car and it was right beside and behind building. Valet person was polite one chair for two people

Parking attendants were very helpful and friendly. But did not offer to hold luggage when we were 1 hr early for check in. Had to ask twice for fresh towels. Overall, very satisfied

Parking attendants were very helpful and friendly. But did not offer to hold luggage when we were 1 hr early for check in. Had to ask twice for fresh towels. Overall, very satisfied

Horrible. No internet in room for entire stay of four days. Blinds broken down position room really dark. Air smelled every time AC turned on and AC was very loud No fan in bathroom no lock on bathroom door. Really terrible experience.

Horrible. No internet in room for entire stay of four days. Blinds broken down position room really dark. Air smelled every time AC turned on and AC was very loud No fan in bathroom no lock on bathroom door. Really terrible experience.

Great locations. Safe walking distance to many restaurants and bars. Parking was easy (though valet was a bit pricey). Rooms were very comfortable and clean. A good bar in the hotel. Modern, stylish decor.

Great locations. Safe walking distance to many restaurants and bars. Parking was easy (though valet was a bit pricey). Rooms were very comfortable and clean. A good bar in the hotel. Modern, stylish decor.

Very friendly staff. Hot coffee seems to be accessible all day which is a huge plus. Also fresh water

Very friendly staff. Hot coffee seems to be accessible all day which is a huge plus. Also fresh water

The hotel was ok however there was no cleaning done of my room during my stay and the duvet was just placed in between 2 sheets which as soon as you move the duvet it doesn’t stay together and your left with a duvet with no cover. The pillows were also super old and not fluffy. Would have been better if house keeping had refreshed the room as we ran out of towels. Breakfast was also very limited!

The hotel was ok however there was no cleaning done of my room during my stay and the duvet was just placed in between 2 sheets which as soon as you move the duvet it doesn’t stay together and your left with a duvet with no cover. The pillows were also super old and not fluffy. Would have been better if house keeping had refreshed the room as we ran out of towels. Breakfast was also very limited!

no room cleaning unless requested; room was dirty; window shades did not function; slept with outside light shinning in room; no hot water at bathroom sink breakfast was a waste of time and money (only protein boiled egg) other breakfast items stale out of date; no restaurants in walking distance;

no room cleaning unless requested; room was dirty; window shades did not function; slept with outside light shinning in room; no hot water at bathroom sink breakfast was a waste of time and money (only protein boiled egg) other breakfast items stale out of date; no restaurants in walking distance;

The Hayes was clean and comfortable

The Hayes was clean and comfortable