The room had a smell and was extremely outdated. . I asked for an extra blanket and pillows and was told they didn’t have any. The profile on the site showed a pool but when I checked in it was closed as they are making it a conference room. This is totally false advertisement. I will not be staying at another Comfort Inn EVER!! And am now questioning Expedia for this stay option.

Room was nice enough and clean. I did check the mattresses and they were clean. The one day the breakfast was a bit lacking but other days it wag fine, i think maybe a support staff instead of the owner was there that day. That area of Dekalb is questionable and by the train tracks that go through at night hourly and very loud. I got use to it after a while. I did see a lot of trash and garbage on the outside of the building which i think would be my only area of improvement that's controllable. The hotel smelt strongly of weed in the back stairway several days and had someone lurking behind the building smoking. I know it's legal in that state but it's still awkward and smells bad. Again probably factors that's out of the control of the hotel itself.

Room was nice enough and clean. I did check the mattresses and they were clean. The one day the breakfast was a bit lacking but other days it wag fine, i think maybe a support staff instead of the owner was there that day. That area of Dekalb is questionable and by the train tracks that go through at night hourly and very loud. I got use to it after a while. I did see a lot of trash and garbage on the outside of the building which i think would be my only area of improvement that's controllable. The hotel smelt strongly of weed in the back stairway several days and had someone lurking behind the building smoking. I know it's legal in that state but it's still awkward and smells bad. Again probably factors that's out of the control of the hotel itself.

Reason I booked there was to go swimming and it was closed due to maintenance.

Reason I booked there was to go swimming and it was closed due to maintenance.

The check in was easy and the staff were friendly. The room was clean, only complaint was poor water pressure at the sink. The outside grounds were overall clean, however when we left on a Sunday morning there was considerable trash on the ground by a wooded area by the parking lot.

The check in was easy and the staff were friendly. The room was clean, only complaint was poor water pressure at the sink. The outside grounds were overall clean, however when we left on a Sunday morning there was considerable trash on the ground by a wooded area by the parking lot.

Everything was fine except carpet needed cleaning and bathroom sink was clogged.

Everything was fine except carpet needed cleaning and bathroom sink was clogged.

The elevator and common areas were really dirty. The room was clean enough but there was only one towel, one washcloth, etc. and the surfaces in the room really needed to be wiped down. No hair dryer.

The elevator and common areas were really dirty. The room was clean enough but there was only one towel, one washcloth, etc. and the surfaces in the room really needed to be wiped down. No hair dryer.

Oh, where to start? Maybe with the railroad that is practically in the parking lot and shakes the whole building every other hour when a train goes by. Or with the bar right against the backside of the building with live music till midnight. Or maybe the hookers in the back parking lot As well as druggies and homeless wandering around and even some sleeping on The chairs in the lobby. Besides all of that, They also won’t do housekeeping unless you request it. The AC in the rooms Barely work as well And not to mention the water in the showers doesn’t cool down and is burning hot to the touch when it is turned all the way down. All they did was a cheap remodel, trying to make it look modern and give it a facelift when in reality it’s outdated and old. The remodel work is horribly done. So yes, needless to say we’ll never be staying here again. The only positive note was the front desk, lady that was there in the mornings till afternoon she was very sweet and tried to be helpful.

Oh, where to start? Maybe with the railroad that is practically in the parking lot and shakes the whole building every other hour when a train goes by. Or with the bar right against the backside of the building with live music till midnight. Or maybe the hookers in the back parking lot As well as druggies and homeless wandering around and even some sleeping on The chairs in the lobby. Besides all of that, They also won’t do housekeeping unless you request it. The AC in the rooms Barely work as well And not to mention the water in the showers doesn’t cool down and is burning hot to the touch when it is turned all the way down. All they did was a cheap remodel, trying to make it look modern and give it a facelift when in reality it’s outdated and old. The remodel work is horribly done. So yes, needless to say we’ll never be staying here again. The only positive note was the front desk, lady that was there in the mornings till afternoon she was very sweet and tried to be helpful.

Edwina was a very humble hospital professional welcoming

Edwina was a very humble hospital professional welcoming

Tv didnt work properly, air conditioner rattled, room smelled musty, the 3rd flour vending machine didnt work.

Tv didnt work properly, air conditioner rattled, room smelled musty, the 3rd flour vending machine didnt work.

great managemet and staff

Exceptional management and staff

Exceptional management and staff

I specifically chose this property because it had a pool. There was a premium because there was an IHSA sporting event that weekend, so prices were even higher. When I arrived, the pool was not open. This was WAY overpriced for what I got, particularly because the reason I chose it-- the pool- was not what I got and was charged for. NOT SATISIFIED.

I specifically chose this property because it had a pool. There was a premium because there was an IHSA sporting event that weekend, so prices were even higher. When I arrived, the pool was not open. This was WAY overpriced for what I got, particularly because the reason I chose it-- the pool- was not what I got and was charged for. NOT SATISIFIED.

The gentleman at the front desk was very nice. The condition of the room was dirty the tub had hair in it and the comforter had yellow stains all over it. The gentleman at the front desk brung us a new comforter but it just didn't seem like housekeeping changed the bedding at all it was disgusting. The last night we were there it was a party on our floor and many people hanging out in the hallway screaming and making noise. The smell of alcohol and weed was horrible.

The gentleman at the front desk was very nice. The condition of the room was dirty the tub had hair in it and the comforter had yellow stains all over it. The gentleman at the front desk brung us a new comforter but it just didn't seem like housekeeping changed the bedding at all it was disgusting. The last night we were there it was a party on our floor and many people hanging out in the hallway screaming and making noise. The smell of alcohol and weed was horrible.

The TV had NO signal. They came up to check it out but couldn't fix it. So, no TV. Tried to shower and there wasn't any hot water. We were advised to let the shower run for a long time. We did and eventually we got lukewarm water at best. The pool said it was closed for maintenance but never opened. Overall, lacking in the basics one would expect.

The TV had NO signal. They came up to check it out but couldn't fix it. So, no TV. Tried to shower and there wasn't any hot water. We were advised to let the shower run for a long time. We did and eventually we got lukewarm water at best. The pool said it was closed for maintenance but never opened. Overall, lacking in the basics one would expect.

Nice Pool Needs updating

Nice Pool Needs updating

The entire hotel smells like skunk and it’s dirty. Not worth what they charge you

The entire hotel smells like skunk and it’s dirty. Not worth what they charge you

No hot water…. Ever… in the entire hotel

No hot water…. Ever… in the entire hotel