Proper was amazing with superb food and friendly staff. Shower was groaning and noisy, towels and bedding were not changed at all during my 4 day stay. Room looked dated

Proper was amazing with superb food and friendly staff. Shower was groaning and noisy, towels and bedding were not changed at all during my 4 day stay. Room looked dated

I arrived at the Hotel, first impressions I must say with the added bonus of the Horizon Health Club looked inviting, I had just made the reservation as I had just flown in from Canada, proceeded to reception showed them my booking and she said it's not visable on there system , come back in 1 hour , and even another lady said maybe 2 hours, I said look I have a confirmed booking from Hotels.com, they were not interested, came back after 1 hour and then was able to check in , the mannerism of the receptionist was not welcoming , I even had to ask what was the my entitlements while staying , she explained in a angry tone, we don't clean your room daily, if you want toiletries , fresh towels, toilet paper come to reception and we will give, I was not amused I was spending 5 nights @ the Apollo, anyway eventually got to my room , first impressions , disappointment, dated, old fashioned room, ripped Upholstery on the sofa , stains everywhere, carpet felt sticky as you walked on it, bed was so uncomfortable like sleeping on springs, bathroom was shocking , toilet hardly flushed you had to reave it like a motor bike to get it to work , Shower flooded as the drain was blocked , overall looked and felt dirty, not very clean, overall the hotel lacks good Management, the most annoying experience was when i told them it was so cold in my room and the radiator is not working , they replied it's summer there all switched off , I said it's cold in my room at night, no care, ignored me.

I arrived at the Hotel, first impressions I must say with the added bonus of the Horizon Health Club looked inviting, I had just made the reservation as I had just flown in from Canada, proceeded to reception showed them my booking and she said it's not visable on there system , come back in 1 hour , and even another lady said maybe 2 hours, I said look I have a confirmed booking from Hotels.com, they were not interested, came back after 1 hour and then was able to check in , the mannerism of the receptionist was not welcoming , I even had to ask what was the my entitlements while staying , she explained in a angry tone, we don't clean your room daily, if you want toiletries , fresh towels, toilet paper come to reception and we will give, I was not amused I was spending 5 nights @ the Apollo, anyway eventually got to my room , first impressions , disappointment, dated, old fashioned room, ripped Upholstery on the sofa , stains everywhere, carpet felt sticky as you walked on it, bed was so uncomfortable like sleeping on springs, bathroom was shocking , toilet hardly flushed you had to reave it like a motor bike to get it to work , Shower flooded as the drain was blocked , overall looked and felt dirty, not very clean, overall the hotel lacks good Management, the most annoying experience was when i told them it was so cold in my room and the radiator is not working , they replied it's summer there all switched off , I said it's cold in my room at night, no care, ignored me.

Room extremely noisy, even with windows closed. Curtains stained. Otherwise room clean. Bedding very clean. Bathroom shower only working on very hot ( could not use). Toilet seat wonky. Breakfast okay but run out of pastries completely. Coffee weak and warm.

The bathroom was dirty and had to ask three times for it to be cleaned.

The bathroom was dirty and had to ask three times for it to be cleaned.

A repeat stay and convenient for my needs, rooms are pleasant and good value , don’t judge by it’s appearance it is a nice space to stay.

A repeat stay and convenient for my needs, rooms are pleasant and good value , don’t judge by it’s appearance it is a nice space to stay.

Nice and friendly staff nice service, Enjoyed my stay with my baby and my husband, My baby really loved the swimming pool... Feel soo welcome And comfy :) :)

Nice and friendly staff nice service, Enjoyed my stay with my baby and my husband, My baby really loved the swimming pool... Feel soo welcome And comfy :) :)

Great prices. very nice hotel. easy to get to. clean. friendly

Great prices. very nice hotel. easy to get to. clean. friendly

The staff were really nice and attentive. The rooms were a good size. Pool was good for the kids. However the room was not set for 4 people we had to keep asking for all the things that were missing I must add they were all supplied promptly. The room needed updating and a bit of maintenence the safe didn't work only thing reported that wasn't fixed, one of the fans didn't work it was too late to get it changed when we realised, there was no alternative lighting to the main lights. Breakfast was OK but it seemed there weren't enough staff to keep things stocked up and tables cleared however all the staff were excellent when asked for anything.

The staff were really nice and attentive. The rooms were a good size. Pool was good for the kids. However the room was not set for 4 people we had to keep asking for all the things that were missing I must add they were all supplied promptly. The room needed updating and a bit of maintenence the safe didn't work only thing reported that wasn't fixed, one of the fans didn't work it was too late to get it changed when we realised, there was no alternative lighting to the main lights. Breakfast was OK but it seemed there weren't enough staff to keep things stocked up and tables cleared however all the staff were excellent when asked for anything.

Ok for an overnight stay. Family friendly. Check in was friendly. My room had brown water when I put the bath taps on, and was not the cleanest (marks on the mirror and sink). restaurant was closed to a party so I ate in the bar which was comfortable. Dinner was very expensive at £15 for a bowl of noodles with chicken although it did taste good. I asked for a bottle of water to be told they do not sell it only tap water. The room was comfortable with very nice pillows, Netflix and amazon movies available in the room and clean bed and towels. A good clean of the carpets and bathroom would make all the difference. Review of the menu would also be advised. Overall I would say it's ok for the price. Easy to park and convenient location.

Ok for an overnight stay. Family friendly. Check in was friendly. My room had brown water when I put the bath taps on, and was not the cleanest (marks on the mirror and sink). restaurant was closed to a party so I ate in the bar which was comfortable. Dinner was very expensive at £15 for a bowl of noodles with chicken although it did taste good. I asked for a bottle of water to be told they do not sell it only tap water. The room was comfortable with very nice pillows, Netflix and amazon movies available in the room and clean bed and towels. A good clean of the carpets and bathroom would make all the difference. Review of the menu would also be advised. Overall I would say it's ok for the price. Easy to park and convenient location.

Room was clean and tidy and the hotel itself was very nice. Staff was friendly. I wasn't there long enough to use the facilities but they looked good for what i could see. The only let down was breakfast, there wasn't a huge range for a veggie, would have been nice to see croissants, pain-au-chocolat, jam etc and the coffee was a bit rough.

Room was clean and tidy and the hotel itself was very nice. Staff was friendly. I wasn't there long enough to use the facilities but they looked good for what i could see. The only let down was breakfast, there wasn't a huge range for a veggie, would have been nice to see croissants, pain-au-chocolat, jam etc and the coffee was a bit rough.

Room was very tired Shower door broken Sinks never drained Toilet roll holder broken Cigarette burns on the furniture Breakfast was poor Only 1 piece of fruit (grape fruit) for my daughter to choose No bacon , eggs was hard fried ! No milk even for a tea Overhaul really not acceptable for the price !! Not even anyone to complain too when checking out !!

Room was very tired Shower door broken Sinks never drained Toilet roll holder broken Cigarette burns on the furniture Breakfast was poor Only 1 piece of fruit (grape fruit) for my daughter to choose No bacon , eggs was hard fried ! No milk even for a tea Overhaul really not acceptable for the price !! Not even anyone to complain too when checking out !!

The property is quite old but the structure looks good but the inside the rooms needs maintenance but the location of Apollo hote l is fantastic as it is in a strategic point and staffs were friendly as well

The property is quite old but the structure looks good but the inside the rooms needs maintenance but the location of Apollo hote l is fantastic as it is in a strategic point and staffs were friendly as well

Good location for an overnight stay breaking up a very long journey! Comfy bed and decent facilities.

Good location for an overnight stay breaking up a very long journey! Comfy bed and decent facilities.

I booked for two colleagues and they asked to stay there again the following week as they were pleased with their stay.

I booked for two colleagues and they asked to stay there again the following week as they were pleased with their stay.

Clean, and not too far away.

Clean, and not too far away.

Staff are excellent

Staff are excellent

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