Dirty room not good to ocupan

Dirty room not good to ocupan

It was okay but the room was in very bad condition and the bathroom was dirty. No hot water for two days. The receptionist service was nice. A/C is not good in the restaurant. I hope they improve the quality of the bedrooms and bathroom. They don't clean my room 😡

It was okay but the room was in very bad condition and the bathroom was dirty. No hot water for two days. The receptionist service was nice. A/C is not good in the restaurant. I hope they improve the quality of the bedrooms and bathroom. They don't clean my room 😡

Cleanliness is the main issue at this property. White Towels are grey, some towels look like they were used to clean the floor. Beds smell pretty bad, including bedsheets. The bathroom's curtain is full of mold, it seems they are never washed. Second complain is the elevator, there are two elevators, one is really old, and is barely used due staff recomendation. The main elevator is used by the cleaning ladies making this elevator almost impossible to use specially during the morning (cleaning time), I noticed that these cleaning ladies block the elevator doors withbtheir carts while they are doing something else. The staff is great and helpful and they are always happy. A great plus is the car rental company office on site. The subway, food, movies, and many stores are located in the same block.

Cleanliness is the main issue at this property. White Towels are grey, some towels look like they were used to clean the floor. Beds smell pretty bad, including bedsheets. The bathroom's curtain is full of mold, it seems they are never washed. Second complain is the elevator, there are two elevators, one is really old, and is barely used due staff recomendation. The main elevator is used by the cleaning ladies making this elevator almost impossible to use specially during the morning (cleaning time), I noticed that these cleaning ladies block the elevator doors withbtheir carts while they are doing something else. The staff is great and helpful and they are always happy. A great plus is the car rental company office on site. The subway, food, movies, and many stores are located in the same block.

Electronic keys did not work for several days, somebody had to open the door for you. A/C is the oldest I have ever seen you cannot set tempertature in a precize manner.

Electronic keys did not work for several days, somebody had to open the door for you. A/C is the oldest I have ever seen you cannot set tempertature in a precize manner.

This property was not well maintained. The AC did not work well, the key card system did not work resulting in the inconvenience of having to be let in to my room each time I left it. There are better places fir about the same money nearby.

This property was not well maintained. The AC did not work well, the key card system did not work resulting in the inconvenience of having to be let in to my room each time I left it. There are better places fir about the same money nearby.

the room i gothad stains in the carpet , the restroom had a strong urine smell, and the worse was the bed sheets had yellow stains and loose hair. they changed the room , but it was not much difference from the bother.

the room i gothad stains in the carpet , the restroom had a strong urine smell, and the worse was the bed sheets had yellow stains and loose hair. they changed the room , but it was not much difference from the bother.

Check in was very slow, no towels in room but everything else is just fine

Check in was very slow, no towels in room but everything else is just fine

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Dirty No A/C I will never go back

Check out time posted on the door of my room is 13.00 hours, but the front desk says it is 12.00 noon. Bathroom needs some work but was clean and usable. Friendly staff, and in a good location.

Old hotel, room are kept hot. AC never cooled the room had to move to another room. Still hot but better.

Don’t stay here. Too many other options. I regret staying here. Never again.

Don’t stay here. Too many other options. I regret staying here. Never again.

Terrible cleanliness, staff were surpassed.

Terrible cleanliness, staff were surpassed.

The hotel is old and the floors of the hallways were dirty. Also there were some hair in our shower and the toilet wasnt working properly. It was also leaking water on the floor. No hand towel in the bathroom and the towels were stained and some even had holes. Also some sheets and pillow cases were stained. Definitely we won’t ever stay in this hotel. The price is too high for the quality. I don’t recommend it at all.

The hotel is old and the floors of the hallways were dirty. Also there were some hair in our shower and the toilet wasnt working properly. It was also leaking water on the floor. No hand towel in the bathroom and the towels were stained and some even had holes. Also some sheets and pillow cases were stained. Definitely we won’t ever stay in this hotel. The price is too high for the quality. I don’t recommend it at all.

The hotel is one of the dirties place I have ever stay, the room was very bad, I was changed to another room that was a little better but still very bad. Smells, dirty carpet, hairs on the bathroom, etc. We made the comments to the manager and showed the pictures that I am including in this review.

The hotel is one of the dirties place I have ever stay, the room was very bad, I was changed to another room that was a little better but still very bad. Smells, dirty carpet, hairs on the bathroom, etc. We made the comments to the manager and showed the pictures that I am including in this review.

I rented this room for my parents.(2) Rooms were dirty, smelly, very bad coindition, please review the pictures, do not stay at Mission Monterrey

NO RECOGEN LA BASURA QUE UNO DEJA POR EJEMPLO DEJE EMPAQUE DE GALLETAS UN ENVASE DE YOGURTH REGRESE POR LA NOCHE Y AHÍ ESTABA EN EL BURO EL PRIMER DÍA NO HABÍA CORTINA DE BAÑO Y TOALLAS VIEJAS Y COMO PERCUDIDAS . 2 DÍAS NO DEJARON TOALLAS DE BAÑO DESAYUNO POCOS MESEROS CAFÉ FRÍO POCAS OPCIONES PARA DESAYUNAR

NO RECOGEN LA BASURA QUE UNO DEJA POR EJEMPLO DEJE EMPAQUE DE GALLETAS UN ENVASE DE YOGURTH REGRESE POR LA NOCHE Y AHÍ ESTABA EN EL BURO EL PRIMER DÍA NO HABÍA CORTINA DE BAÑO Y TOALLAS VIEJAS Y COMO PERCUDIDAS . 2 DÍAS NO DEJARON TOALLAS DE BAÑO DESAYUNO POCOS MESEROS CAFÉ FRÍO POCAS OPCIONES PARA DESAYUNAR

Very run down location, moldy bathrooms and carpet, ac not working. Front desk personnel not helpful

Very run down location, moldy bathrooms and carpet, ac not working. Front desk personnel not helpful

There was no remote control for the TV, There is not remote control for the AC, The hotel was out of electricity for about 3-4 hrs