Absolutely cannot recommend this hotel enough. Make sure and book a poolside room and you get the benefit of a distant sea view too. Staff amazing and friendly and they keep the place immaculately clean.

Absolutely cannot recommend this hotel enough. Make sure and book a poolside room and you get the benefit of a distant sea view too. Staff amazing and friendly and they keep the place immaculately clean.

Booked a pool view room with the hotel before I arrived and paid a lot of money for this and was told there was not a room booked plus the room I was given to myself was very small only 1 power socket ontop of the bed to charge phone and walls were paper thin can hear people conversations complained to receptionist about bar staff short changing me when I arrived paying for 2 drinks hand over a 20 euro was told it was a ten only had 20 euro when I arrived was told I would be contacted about room and money by the hotel manager ask a few time was not available will not be back room cleaner we’re excellent

Booked a pool view room with the hotel before I arrived and paid a lot of money for this and was told there was not a room booked plus the room I was given to myself was very small only 1 power socket ontop of the bed to charge phone and walls were paper thin can hear people conversations complained to receptionist about bar staff short changing me when I arrived paying for 2 drinks hand over a 20 euro was told it was a ten only had 20 euro when I arrived was told I would be contacted about room and money by the hotel manager ask a few time was not available will not be back room cleaner we’re excellent

Exceptional. Wonderful. Pleasant. Clean. Hotel is top located, extremely clean and even that buffet is not the big one, the food is delicious.

Exceptional. Wonderful. Pleasant. Clean. Hotel is top located, extremely clean and even that buffet is not the big one, the food is delicious.

Great welcome, very helpful. Seems a popular place.

Great welcome, very helpful. Seems a popular place.

Staff was great hotel and food was great. Also class location.

Staff was great hotel and food was great. Also class location.

Very clean rooms, big balcony, comfortable beds and excellent blackout curtains. Fridge good touch but needs kettle in room.

Very clean rooms, big balcony, comfortable beds and excellent blackout curtains. Fridge good touch but needs kettle in room.

Very enjoyable

Very enjoyable

Horrendous road works all day every day which we should have been informed about but weren’t. Nice hotel but doesn’t have warrant 4 stars.

Horrendous road works all day every day which we should have been informed about but weren’t. Nice hotel but doesn’t have warrant 4 stars.

I found the reception staff indifferent Not rude but indifferent Especially regarding the road works outside and the extemelly dangerous road crossing and tiny access they provided They failed to notify that most of the popular visiting points were blocked by road works Ie the old town. No bus access La cala. No bus access They could have put an advise on the reception I even asked for the bus number to the cala and they told me but given that at this time most of Benidorm is being dug up they could have warned guests The room cleaning people were excellent though The food was nice and the hotel immaculately clean but that reception staff were very indifferent and given that they’re many competing hotels in that vincinity you’d think they’d be a bit more friendly and informative I don’t think I’ll stay there again I used to live in Benidorm so luckily I knew how to get around.

I found the reception staff indifferent Not rude but indifferent Especially regarding the road works outside and the extemelly dangerous road crossing and tiny access they provided They failed to notify that most of the popular visiting points were blocked by road works Ie the old town. No bus access La cala. No bus access They could have put an advise on the reception I even asked for the bus number to the cala and they told me but given that at this time most of Benidorm is being dug up they could have warned guests The room cleaning people were excellent though The food was nice and the hotel immaculately clean but that reception staff were very indifferent and given that they’re many competing hotels in that vincinity you’d think they’d be a bit more friendly and informative I don’t think I’ll stay there again I used to live in Benidorm so luckily I knew how to get around.

Great hotel that I've used many times before which tells it's own story. Been using this hotel for many years on visits to Benidorm but have to say I think the food on offer has lost appeal for some reason. Quality and choice do not seem as good as in the past. Rooms are still very reasonable though and cannot fault service or staff.

Great hotel that I've used many times before which tells it's own story. Been using this hotel for many years on visits to Benidorm but have to say I think the food on offer has lost appeal for some reason. Quality and choice do not seem as good as in the past. Rooms are still very reasonable though and cannot fault service or staff.

Spent a few days here good choice of food well replenished great quality for a three star Bar Staff could do with being a little more attentive and happier The rest of the staff are very friendly

Spent a few days here good choice of food well replenished great quality for a three star Bar Staff could do with being a little more attentive and happier The rest of the staff are very friendly

One of the best hotels that I have stayed in in Benidorm

Very impressed with the hotel staff and food quality, would recommend to families with young children as it’s not over run with stag and hen parties.

An excellent hotel to bring in the New Year. The Gala Dinner was superb.

Very friendly staff, great variation of food available in the restaurant

Great location...everything is walking distance if you dont mind walking? Hotel is maintained very well, not a true 4 star though, the shower in my room was amazing, it was so powerful, food is very average sometimes bland, staff very good and helpful, the fixtures and fittings are a bit cheap, but it all does the job, would go back, but for some reason compared to nicer places, Benidorm hotels seem overpriced for what you get, if you need to go to Benidorm this is a good hotel

good holiday only got purse stolen in one of the shops

good holiday only got purse stolen in one of the shops

Stayed here for a week in September, this is the 3rd time and I will be back. I like the location, near everything without too much noise. The hotel is spotless and the staff good. The guests are mainly mature couples.

Stayed here for a week in September, this is the 3rd time and I will be back. I like the location, near everything without too much noise. The hotel is spotless and the staff good. The guests are mainly mature couples.

Had a nice 4 day break in the Hotel Nereo. Hotel was very clean, rooms were modern and well maintained. The food was of good quality however limited choice for a veggie! And needed to be hotter. There are other Servigroup hotels which are in a more central location.