Friendly staff, nice setting, good food

Absolutly would stay here again. So quite and the bar menu is brilliant staff are fantastic. Breakfastva touch on the expensive side and got charged for a take away coffe in the morning. Little things you learn make one in the room next time.

Absolutly would stay here again. So quite and the bar menu is brilliant staff are fantastic. Breakfastva touch on the expensive side and got charged for a take away coffe in the morning. Little things you learn make one in the room next time.

Found ants in the room and the room I had was next to the delivery access so spent most of my time listening to vans reversing

Found ants in the room and the room I had was next to the delivery access so spent most of my time listening to vans reversing

Check in haphazard with no staff at desk (twice on 2 separate occasions)…rooms a bit grubby where marks/spills have been missed.

Check in haphazard with no staff at desk (twice on 2 separate occasions)…rooms a bit grubby where marks/spills have been missed.

Very quaint and quiet area. Peolle are amazing friendly and helpful!! Also, dinner was spectacular!

Very quaint and quiet area. Peolle are amazing friendly and helpful!! Also, dinner was spectacular!

Terrible! Worst experience in a hotel ever! The outside building and front look nice but it’s a facade. Our room was on the backside, you have to pass a trash area and an ugly fence to get there, feels like you are put behind in a shed somewhere. The stairs up to the room were dirty and worn out. A dirty cleaning towel lying next to our door. The whole room was worn out, paint coming of etc. The bathroom so small you couldn t use the sink when you had the door open. The shower was broken, leaking water out of the pipe at several places. Had a horrible experience with my toddler using the shower when the water turned freezing cold suddenly, I was lucky I got him out just before the water got burning hot out of nowhere! The bed was so bad we couldn’t sleep, like cardboard with iron feathers sticking into your back. The people next to us said they slept in their car?!, which I couldn’t believe at all but that changed after we experienced the bed ourself. We booked the room also for the washing machine but there was no cloathing hanger, which they couldn’t provide when we asked for something to hang our clothes on. We asked to use a freezer for one night for our coolpack, that was not possible. One night the fire alarm went on out of nothing (and for nothing). When checking out they had charged food we didn’t order and we had to wait a long time before the came back and said the made a mistake. There are even more things that don’t fit in this box! Make sure you don’t go here!!

Terrible! Worst experience in a hotel ever! The outside building and front look nice but it’s a facade. Our room was on the backside, you have to pass a trash area and an ugly fence to get there, feels like you are put behind in a shed somewhere. The stairs up to the room were dirty and worn out. A dirty cleaning towel lying next to our door. The whole room was worn out, paint coming of etc. The bathroom so small you couldn t use the sink when you had the door open. The shower was broken, leaking water out of the pipe at several places. Had a horrible experience with my toddler using the shower when the water turned freezing cold suddenly, I was lucky I got him out just before the water got burning hot out of nowhere! The bed was so bad we couldn’t sleep, like cardboard with iron feathers sticking into your back. The people next to us said they slept in their car?!, which I couldn’t believe at all but that changed after we experienced the bed ourself. We booked the room also for the washing machine but there was no cloathing hanger, which they couldn’t provide when we asked for something to hang our clothes on. We asked to use a freezer for one night for our coolpack, that was not possible. One night the fire alarm went on out of nothing (and for nothing). When checking out they had charged food we didn’t order and we had to wait a long time before the came back and said the made a mistake. There are even more things that don’t fit in this box! Make sure you don’t go here!!

Beautiful hotel, friendly staff and a wonderful experience.

Beautiful hotel, friendly staff and a wonderful experience.

They are in the middle of a renovation and the end result will be lovely.

They are in the middle of a renovation and the end result will be lovely.

polite staff. lovely food .nice well kept ground with walks dog

polite staff. lovely food .nice well kept ground with walks dog

We had a wonderful 14 day stay in a 1-bedroom apartment on the top floor. The area around the Mansion is beautiful, walkable nature parks and fields. It is very quiet and secluded in a safe, clean area close to shopping and eateries. The restaurant at the mansion - Becketts was such a bonus to our stay. Everything we ordered was delicious and the Full English Breakfast was a huge hit for my husband, and I really enjoyed the Avocado toast and then there was the dessert case...so yummy! The room was clean and well-appointed with everything we needed. The staff members were all very nice and accommodating. The team of Management were spectacular and treated us with great care and respect. We are planning to return here on our next visit, and we highly recommend to anyone looking for a wonderful place to stay either short or long term.

We had a wonderful 14 day stay in a 1-bedroom apartment on the top floor. The area around the Mansion is beautiful, walkable nature parks and fields. It is very quiet and secluded in a safe, clean area close to shopping and eateries. The restaurant at the mansion - Becketts was such a bonus to our stay. Everything we ordered was delicious and the Full English Breakfast was a huge hit for my husband, and I really enjoyed the Avocado toast and then there was the dessert case...so yummy! The room was clean and well-appointed with everything we needed. The staff members were all very nice and accommodating. The team of Management were spectacular and treated us with great care and respect. We are planning to return here on our next visit, and we highly recommend to anyone looking for a wonderful place to stay either short or long term.

The Mansion looks very impressive and lovely grounds. The staff were attentive. We stayed in a self catering apartment. The apartment was large and the bedroom was large and comfortable. However the living room requires some care and attention. The heater had paint coming off and the paint flakes were over the floor. Sadly not a great first impression. The heating was not on when we arrived in the apartment which was not great as the room was very cold. The food was delicious and a reasonable price. I would love you stay at the mansion again however I would book a room in the main building.

The Mansion looks very impressive and lovely grounds. The staff were attentive. We stayed in a self catering apartment. The apartment was large and the bedroom was large and comfortable. However the living room requires some care and attention. The heater had paint coming off and the paint flakes were over the floor. Sadly not a great first impression. The heating was not on when we arrived in the apartment which was not great as the room was very cold. The food was delicious and a reasonable price. I would love you stay at the mansion again however I would book a room in the main building.

Reception team at check in were extremely helpful. The room was very big, lovely views of the grounds and most importantly was clean. Bar team were quick, friendly and efficient. Check out was easy and hassle free. We walked around some of the grounds in the morning which were beautiful.

Reception team at check in were extremely helpful. The room was very big, lovely views of the grounds and most importantly was clean. Bar team were quick, friendly and efficient. Check out was easy and hassle free. We walked around some of the grounds in the morning which were beautiful.

Booked the one bedroom apartment Clean , good equipped kitchen, bath which is always bonus to me I hate showers Apartment ideal for me Only down point but personal preference could have done with a heavier duvet Highly recommend this hotel

Booked the one bedroom apartment Clean , good equipped kitchen, bath which is always bonus to me I hate showers Apartment ideal for me Only down point but personal preference could have done with a heavier duvet Highly recommend this hotel

Amazing and lovely place to stay. Bar staff seemed absent. And got bored waiting for someone to man the bar. Friendly reception and night time security staff. And overall feel good factor and enjoyable stay. Lovely bedroom. Dull bathroom with unpleasant smell.

Amazing and lovely place to stay. Bar staff seemed absent. And got bored waiting for someone to man the bar. Friendly reception and night time security staff. And overall feel good factor and enjoyable stay. Lovely bedroom. Dull bathroom with unpleasant smell.

We thoroughly enjoyed our stay. Our relatives live locally, so we will definitely come and stay again. Very friendly, helpful staff. My only slight ‘critisisiam’ if any, would be, the slightly scruffy table and chairs in the room. Thank you and happy Christmas

We thoroughly enjoyed our stay. Our relatives live locally, so we will definitely come and stay again. Very friendly, helpful staff. My only slight ‘critisisiam’ if any, would be, the slightly scruffy table and chairs in the room. Thank you and happy Christmas

this property is beautiful. Our suite was lovely, beautifully finished. BUT we were given a basement studio suite. It was so noisy it was difficult to sleep. If it wasn't the ventilation equipment it was steps overhead or maybe the barman putting the empty kegs outside on the pavement. It was very noisy. Make sure you know what you are getting. If someone books a suite with cooking facilities and a table, you might want to have two chairs at the dinning table not just one chair.

this property is beautiful. Our suite was lovely, beautifully finished. BUT we were given a basement studio suite. It was so noisy it was difficult to sleep. If it wasn't the ventilation equipment it was steps overhead or maybe the barman putting the empty kegs outside on the pavement. It was very noisy. Make sure you know what you are getting. If someone books a suite with cooking facilities and a table, you might want to have two chairs at the dinning table not just one chair.

Overal excellent except for deluvery drivers banging around either just after midnight or 0400 in the morning with reversing sirens going off for prolonged lengths of time