The staff is very unprofessional and the AC don’t work in the hotel

The staff is very unprofessional and the AC don’t work in the hotel

Nice place out of the way and off the beaten path. Very comfortable room and huge breakfast selection with amazing pastries.

Nice place out of the way and off the beaten path. Very comfortable room and huge breakfast selection with amazing pastries.

The hotel room is very clean. It is like a resort.

Than You Vanessa and team for a wonderful experience

The hotel room is very clean. It is like a resort.

Than You Vanessa and team for a wonderful experience

Amazing property in middle of forest. Spacious and comfortable room with private terrace. Grounds and pool very well kept with a bar that remains ppen till late. Friendly staff and taxi available on call to any destination and very affordable.

Very nice location extremely friendly staff

Very nice location extremely friendly staff

Situated in middle of the forrest. Magnificent decor and comforts. Rooms spacious with all amenities and back private patio. Good sized swimming pool served by bar till 9.00 pm every night. Staff very efficient and fruendly

Situated in middle of the forrest. Magnificent decor and comforts. Rooms spacious with all amenities and back private patio. Good sized swimming pool served by bar till 9.00 pm every night. Staff very efficient and fruendly

Loved it, very clean, cozy and safe. 5 minutes drive to the downtown area full of restaurants and shopping.

Loved it, very clean, cozy and safe. 5 minutes drive to the downtown area full of restaurants and shopping.

Beautiful hotel and nice sized rooms. Due to hotel within rainforest, humidity always seems to be high even with air conditioning . Restaurant service on slow side, food was Ok. Did not select breakfast option as we were out and about early. Gym not air conditioned and on the small side. Swimming pool looks nice, jacuzzi was warm not hot. Spa prices were very reasonable but couldn’t try as they were very popular

Beautiful hotel and nice sized rooms. Due to hotel within rainforest, humidity always seems to be high even with air conditioning . Restaurant service on slow side, food was Ok. Did not select breakfast option as we were out and about early. Gym not air conditioned and on the small side. Swimming pool looks nice, jacuzzi was warm not hot. Spa prices were very reasonable but couldn’t try as they were very popular

Nice rooms and lobby. Very clean. Nice screen on balcony door.

Nice rooms and lobby. Very clean. Nice screen on balcony door.

hotel well maintained, offered attentive service, but faced delays at the restaurant. Overall, a positive stay with a minor inconvenience.

hotel well maintained, offered attentive service, but faced delays at the restaurant. Overall, a positive stay with a minor inconvenience.

The staff were great especially the front desk receptionist Vannesa and the food was great

The staff were great especially the front desk receptionist Vannesa and the food was great

Hotel is located in town's outskirt with great sense of nature. It's ~25 min drive to Iguazu National Park. Around ~20 min to downtown. Staff are responsive. Only front desk can hold good enough English conversations. From the amenities: - SPA service is really good and highly recommended - Good size and clean pool and jacuzzi - Decent Gym with few treadmills, not many weights though - A few hike trails to roll early morning - Breakfast is very convenient and buffet with great verities of foods, pastries and fruits with custom preps by order - There is only one restaurant on the premise with REALLY slow service. Good food though but it's monopoly. As Expedia VIP GOLD tier, none of perks was honored by this stay despite some known availability.

Hotel is located in town's outskirt with great sense of nature. It's ~25 min drive to Iguazu National Park. Around ~20 min to downtown. Staff are responsive. Only front desk can hold good enough English conversations. From the amenities: - SPA service is really good and highly recommended - Good size and clean pool and jacuzzi - Decent Gym with few treadmills, not many weights though - A few hike trails to roll early morning - Breakfast is very convenient and buffet with great verities of foods, pastries and fruits with custom preps by order - There is only one restaurant on the premise with REALLY slow service. Good food though but it's monopoly. As Expedia VIP GOLD tier, none of perks was honored by this stay despite some known availability.

Front staff terrible. I don’t recommend this hotel .

Front staff terrible. I don’t recommend this hotel .

My favourite hotel in Iguazzu. Great swimming pool and jacuzzi. Rooms are spacious , clean and very tidy. Nicely designed too. Restaurent was superb and top breakfast. I stayed in two hotels in this area during my trip and this one was my favourite. Don’t hesitate

My favourite hotel in Iguazzu. Great swimming pool and jacuzzi. Rooms are spacious , clean and very tidy. Nicely designed too. Restaurent was superb and top breakfast. I stayed in two hotels in this area during my trip and this one was my favourite. Don’t hesitate

I stayed at the Mercure Hotel for 3-nights on a trip with a friend to visit Iguazú Falls. PROS: We booked a double room with two twin beds — the room was a good size and was really nice and clean, but the beds were small. Aside from that, I really enjoyed the shower as it was very spacious and had both a rain shower and handheld option. The staff cleaned our room everyday and left it super clean. The hotel is in the middle of the rainforest and the grounds were well-kept. Sleeping with the window open at night (they have screens) and falling asleep to real rainforest sounds was amazing! The pool area is also super nice and has a bar that’s open until midnight with friendly staff. CONS: The food!!! Our first night there we were exhausted and hungry, so we decided to go to the hotel’s restaurant for dinner — big mistake. We were really disappointed not only by the food, but by the service as well. It took about an hour to get our food and it was not good at all and a bit cold. Our reservation didn’t include the hotel’s buffet breakfast so we sat in the bar area and ordered. Again, the service was very slow. The three mornings we were there it took forever to order and get our food, then when we finally got it we had to rush to eat before our tour guide arrived. OVERALL: I would give this hotel four stars and would stay here again if visiting Iguazú, but I would avoid the restaurant and make sure to get to breakfast super early!

I stayed at the Mercure Hotel for 3-nights on a trip with a friend to visit Iguazú Falls. PROS: We booked a double room with two twin beds — the room was a good size and was really nice and clean, but the beds were small. Aside from that, I really enjoyed the shower as it was very spacious and had both a rain shower and handheld option. The staff cleaned our room everyday and left it super clean. The hotel is in the middle of the rainforest and the grounds were well-kept. Sleeping with the window open at night (they have screens) and falling asleep to real rainforest sounds was amazing! The pool area is also super nice and has a bar that’s open until midnight with friendly staff. CONS: The food!!! Our first night there we were exhausted and hungry, so we decided to go to the hotel’s restaurant for dinner — big mistake. We were really disappointed not only by the food, but by the service as well. It took about an hour to get our food and it was not good at all and a bit cold. Our reservation didn’t include the hotel’s buffet breakfast so we sat in the bar area and ordered. Again, the service was very slow. The three mornings we were there it took forever to order and get our food, then when we finally got it we had to rush to eat before our tour guide arrived. OVERALL: I would give this hotel four stars and would stay here again if visiting Iguazú, but I would avoid the restaurant and make sure to get to breakfast super early!

Room was nice and big . Breakfast was good as well