When arriving, at first thought hotel was closed because there were about 25 large clear bags of bedding or something piled up blocking the lobby entrance .Room was clean and air con worked well. However, there were: no light bulbs in the lamps, no shampoo in shower, no clock, no phone, no coffee maker, bed had bottom and top sheets but no bedspread or blanket, no ice bucket or access to ice, TV had only a few local channels, wifi required 4 different passwords (one for each device), bar on site was deserted but they did make us a couple of burgers. On departure, they were unable to call us a taxi and we had to call a friend at another hotel to arrange a taxi.

The staff here is so unfriendly- I can go yo Negril tree house and get a real blended fresh fruit drink. All they have at Negril palms is syrup. I do not want sugar cheap syrup, I want the real fruit. They didn’t change the bed sheets for 3 days.. Annette is the only good house keeper and Kevin the cook. If they want to succeed they need to make some big changes and stop trying to CHEAP OUT. MAYBE NEW MANAGEMENT IS NEEFED. The life guards are always on their phones when I come out to get towels, you would think they would see my coming and get beach towels.. nope have to go ask. I did have a nice massage from Monique. Really I would have spent more money with fresh fruits and better chefs, they should put Kevin in the kitchen full time … the pancakes we ordered were a joke. So we went other places to eat unless Kevin was there!!!!

The nature outside of the room was beautiful especially waking up to it every morning. The beach was divine and on the property.

I liked that it was on the beach the rooms were nice especially the restrooms. Wish the room had a microwave but everything was excellent

Stay here for many years, friendly staff nice rooms homey

Stay here for many years, friendly staff nice rooms homey

It was Ok for my purpose one night stay

It was Ok for my purpose one night stay

Quiet everyone's nice and friendly

Quiet everyone's nice and friendly

The palm trees gaved the hotel a very private type off atmosphere. Loved it. Amazing

Had a good weekend here. Very gracious and polite staff.

Had a good weekend here. Very gracious and polite staff.

Great property Would always return here Home away from home

Friendly staff

Friendly staff

My visit was impacted by hurricane Beryl so our stay had limited services.

My visit was impacted by hurricane Beryl so our stay had limited services.

I love this property because it is in a great location to everything, very convenient. I disliked that they put us in a room wherebthenpaint was not only peeling but falling off of the ceiling. When they did change the room the mattress was so hard itbwasblike sleeping on the ground. There is also construction in process at this hotel. Loud hammering and drilling.

I love this property because it is in a great location to everything, very convenient. I disliked that they put us in a room wherebthenpaint was not only peeling but falling off of the ceiling. When they did change the room the mattress was so hard itbwasblike sleeping on the ground. There is also construction in process at this hotel. Loud hammering and drilling.

Many thanks, amazing place in Negril !

Many thanks, amazing place in Negril !

Terrible, terrible terrible The hotel, the staff, the office staff just absolutely horrible!

Terrible, terrible terrible The hotel, the staff, the office staff just absolutely horrible!

During my stay at Negril Palms on June 21-22, 2024, I found the hotel to be a delightful beachfront retreat with some minor considerations. The ongoing renovations slightly impacted the visual appeal, especially at the front and in certain areas. However, the atmosphere was otherwise serene and inviting. Check-in with Kevon was efficient, although I had to revisit him twice for the safe key and WiFi password, which ideally should have been provided initially. The highlight of my stay was the mesmerizing beach and lovely pool, perfect for relaxation. The nightly bonfire added a magical touch to the evenings. The hotel amenities, including the spa, restaurant offerings, and attentive service, contributed positively to the experience. Overall, despite the minor inconveniences, Negril Palms offers a tranquil setting with commendable service, making it a worthwhile choice for a rejuvenating getaway

During my stay at Negril Palms on June 21-22, 2024, I found the hotel to be a delightful beachfront retreat with some minor considerations. The ongoing renovations slightly impacted the visual appeal, especially at the front and in certain areas. However, the atmosphere was otherwise serene and inviting. Check-in with Kevon was efficient, although I had to revisit him twice for the safe key and WiFi password, which ideally should have been provided initially. The highlight of my stay was the mesmerizing beach and lovely pool, perfect for relaxation. The nightly bonfire added a magical touch to the evenings. The hotel amenities, including the spa, restaurant offerings, and attentive service, contributed positively to the experience. Overall, despite the minor inconveniences, Negril Palms offers a tranquil setting with commendable service, making it a worthwhile choice for a rejuvenating getaway

Ms.Javan &Ms. Kenisha were so wonderful & excellent, professional- customer service!!

Ms.Javan &Ms. Kenisha were so wonderful & excellent, professional- customer service!!

The property is lovely, it is just as the name says Negril palms. The rooms are clean and cozy. The property is lovely. The staff is outstanding. The beach is right there.

The property is lovely, it is just as the name says Negril palms. The rooms are clean and cozy. The property is lovely. The staff is outstanding. The beach is right there.

Friendly staff… chefs food was truly delicious:

Friendly staff… chefs food was truly delicious: