HOTEL CHARGE GOOD MONEY AND THEY DO NOT WANT TO CLEAN DAILY.ONLY AFTER 5 DAYS THEN THEY CLEAN THE ROOM

HOTEL CHARGE GOOD MONEY AND THEY DO NOT WANT TO CLEAN DAILY.ONLY AFTER 5 DAYS THEN THEY CLEAN THE ROOM

Staff are happy and friendly

Staff are happy and friendly

Had a great stay

Had a great stay

Very nice hotel! Loved the pool

Very nice hotel! Loved the pool

The pop out couch was horrific it had blood dripping all Over . I went to the front desk to advise and the clerk had the nerve to ask if we wanted a sheet . Just trifling

The pop out couch was horrific it had blood dripping all Over . I went to the front desk to advise and the clerk had the nerve to ask if we wanted a sheet . Just trifling

The property offers free breakfast. Walmart is around the corner. It is walking distance to Applebees and McDonalds. It was convenient and clean

The property offers free breakfast. Walmart is around the corner. It is walking distance to Applebees and McDonalds. It was convenient and clean

This hotel is tough one to rate because location (proximity to shopping & restaurants) & front desk staff were excellent, while the complimentary breakfast buffet, hotel amnenities, suite floorplan w/double bedroom, double bath, living room w/kitchen & onsite parking w/proximity to room were very nice. However, housecleaning was simply terrible which forced most guest suites to place their smelly bags of trash & soiled towels in the hotel hallway corridor daily in this portion of hotel wing. I counted at least 10 adjacent guests rooms doing this daily which was wierd because I've never experienced or seen this before in my lifetime & I'm a senior. This forced me every two days to personally walk to front desk to requests toilet paper, towels, & trash bags since I had 7 people in my 2 bedroom suite. My repeated requests for very light housekeeping for every other day (not needed daily), which only req'd trash removal, toilet paper, & fresh towels because we made our beds & straighten-up the suite before leaving hotel early every morning in order to make funeral arrangements for family member which was the reason for this hotel stay. My requests were documented @front desks w/very pleasant & professional staff provided supplies & removed room trash. Housekeeping only did light cleaning on 2nd day (Sat) during entire week & she was nice, but I never seen her again. Once I returned to hotel @night, discovered nothing completed during bal of week. Last, all matresses poor quality

This hotel is tough one to rate because location (proximity to shopping & restaurants) & front desk staff were excellent, while the complimentary breakfast buffet, hotel amnenities, suite floorplan w/double bedroom, double bath, living room w/kitchen & onsite parking w/proximity to room were very nice. However, housecleaning was simply terrible which forced most guest suites to place their smelly bags of trash & soiled towels in the hotel hallway corridor daily in this portion of hotel wing. I counted at least 10 adjacent guests rooms doing this daily which was wierd because I've never experienced or seen this before in my lifetime & I'm a senior. This forced me every two days to personally walk to front desk to requests toilet paper, towels, & trash bags since I had 7 people in my 2 bedroom suite. My repeated requests for very light housekeeping for every other day (not needed daily), which only req'd trash removal, toilet paper, & fresh towels because we made our beds & straighten-up the suite before leaving hotel early every morning in order to make funeral arrangements for family member which was the reason for this hotel stay. My requests were documented @front desks w/very pleasant & professional staff provided supplies & removed room trash. Housekeeping only did light cleaning on 2nd day (Sat) during entire week & she was nice, but I never seen her again. Once I returned to hotel @night, discovered nothing completed during bal of week. Last, all matresses poor quality

Dog friendly

Dog friendly

My stay was great from the moment I got there. The person at the desk went above and beyond what was expected. She was able to get our rooms on the same level. The rest of the stay was just as good

My stay was great from the moment I got there. The person at the desk went above and beyond what was expected. She was able to get our rooms on the same level. The rest of the stay was just as good

Hotels.com screwed me out of points earned on other trips.

Hotels.com screwed me out of points earned on other trips.

The only thing I want to say about the kitchen’s sink . Water can’t go down well.

The only thing I want to say about the kitchen’s sink . Water can’t go down well.

Very nice room and amenities. Was able to invite my family for barbecue and swim.

Very nice room and amenities. Was able to invite my family for barbecue and swim.

Great

Great

Check-in was great with the front desk staff being very helpful and kind. I didn’t have much contact with any of the other staff but there were cobwebs in almost every corner of my room and I just feel like for such a high price it should be clean. On the last day I ended up with severe food poisoning where I was transported to the hospital and the hotel refused to extend my stay charging me for another night although I did check out by 6 PM they still continue to charge me for the other night I was at the hospital and was just asking for a late check out until I could get back. I could understand charging someone for another night if they could control leaving or not but I had no control over what happened to me. There was no offer to pick me up at the hospital when I was discharged and I had no idea they even had a van for that, I know this is extenuating circumstances but I just wasn’t impressed with their helpfulness around it.

Check-in was great with the front desk staff being very helpful and kind. I didn’t have much contact with any of the other staff but there were cobwebs in almost every corner of my room and I just feel like for such a high price it should be clean. On the last day I ended up with severe food poisoning where I was transported to the hospital and the hotel refused to extend my stay charging me for another night although I did check out by 6 PM they still continue to charge me for the other night I was at the hospital and was just asking for a late check out until I could get back. I could understand charging someone for another night if they could control leaving or not but I had no control over what happened to me. There was no offer to pick me up at the hospital when I was discharged and I had no idea they even had a van for that, I know this is extenuating circumstances but I just wasn’t impressed with their helpfulness around it.

This was a great place to stay. The staff was very helpful and courteous. There’s a Kitchenette, dishes, pots for cook eating and cooking utensils, free toiletries (body wash, shampoo and conditioner, lotion, hand soap, and free laundry usage. I loved my stay there.

This was a great place to stay. The staff was very helpful and courteous. There’s a Kitchenette, dishes, pots for cook eating and cooking utensils, free toiletries (body wash, shampoo and conditioner, lotion, hand soap, and free laundry usage. I loved my stay there.

Rooms was very clean.

Rooms was very clean.