It is ok. Daily clenlies can be better. Reception is great

It is ok. Daily clenlies can be better. Reception is great

Good Hotel, no problems, excellent room service, kindly people

Good Hotel, no problems, excellent room service, kindly people

I thought I'd save some money in Malia so I took this hotel that seemed to be lovely for a fair price. Upon arrival at 10:00 the reception was closed and no one around, had to call the mobile phone and the lady told me she will be arriving soon... all right. Room looks nothing like the photos (is it even allowed?) : ugly, old and really basic (great if you want to experience "spartan" conditions). Surprise : our room was facing the street so no sleep until 4 am with all the cars and bikes passing by (forget about view whatsoever). Cleaning lady had to be new there, I had to fight for toilet paper and ask her to change our bed because she put single sheets on double bed... 5 days stay - she cleaned only once!!! air C doesn't work, period. Bed was broken. When I went out the hotel to buy some snacks the owner (or maybe manager of the hotel) went to ask me smiling if I was travelling alone. Upon hearing that I was with my husband he seemed disappointed and just left without saying a word. Seriously?! No interest or help from the staff, the only time he went up to our room was to complain that we watch the movie with sound too loud (made me laugh since we are in a damn partying city), seemed like he did it just of vengeance. Oh yes, pleasant addition - when you are sitting in your toilet everyone on the stairs outside can see you through a little window - smile!! My advice : pay a little more and find something better.

I thought I'd save some money in Malia so I took this hotel that seemed to be lovely for a fair price. Upon arrival at 10:00 the reception was closed and no one around, had to call the mobile phone and the lady told me she will be arriving soon... all right. Room looks nothing like the photos (is it even allowed?) : ugly, old and really basic (great if you want to experience "spartan" conditions). Surprise : our room was facing the street so no sleep until 4 am with all the cars and bikes passing by (forget about view whatsoever). Cleaning lady had to be new there, I had to fight for toilet paper and ask her to change our bed because she put single sheets on double bed... 5 days stay - she cleaned only once!!! air C doesn't work, period. Bed was broken. When I went out the hotel to buy some snacks the owner (or maybe manager of the hotel) went to ask me smiling if I was travelling alone. Upon hearing that I was with my husband he seemed disappointed and just left without saying a word. Seriously?! No interest or help from the staff, the only time he went up to our room was to complain that we watch the movie with sound too loud (made me laugh since we are in a damn partying city), seemed like he did it just of vengeance. Oh yes, pleasant addition - when you are sitting in your toilet everyone on the stairs outside can see you through a little window - smile!! My advice : pay a little more and find something better.

very kind and helpful receptionist, but we have been told that the room doesn't include safe box and air condition thou we understood from hotels.com that it should be included.

very kind and helpful receptionist, but we have been told that the room doesn't include safe box and air condition thou we understood from hotels.com that it should be included.