Good hotel and in a quiet nice area of Buzios. The hotel staff are polight but not very service minded. Also room clealiness could be better.

Good hotel and in a quiet nice area of Buzios. The hotel staff are polight but not very service minded. Also room clealiness could be better.

Very good experience. Staff was great, hotel is great in a wonderful location. It is about a 5 minute walk to Rua das Pedras. We wanted to be close to all the shopping and this was the best.

Very good experience. Staff was great, hotel is great in a wonderful location. It is about a 5 minute walk to Rua das Pedras. We wanted to be close to all the shopping and this was the best.

1. Good service 2. Excellant breakfast 3. Very good pool and exercise room 4. Good salon services

The hotel location is good (close to fun Centro and nightlife); pool is great (the best in Buzios); rooms comfortable (make sure you get pool or ocean view and that the room is mosquitoes free). Negative part is service. On arrival no staff accompanied us to the room (despite more than 5 standing in the lobby). On arrival to the room the balcony door was opened and room had mosquitoes all over. Called front desk for assistance and was given spray to fumigate the room after I called 3 times. No one care to go to the room to inspect how bad it was. The front desk clerk kept insisting it was normal, after I fumigated twice over a period of 5 hours the situation did not improved much. The Front desk was very reluctant to change the room insiing it was normal to have mosquitos and have the balcony door left open. I insited further fumigation and wait was not an option and front desk clerk agreed to cahange room. The new room was just next door and it was mosquito free so it was not “normal” the situation in the initial room. Once I moved to the new room all was good. The Hotel is really great just needs better service

The hotel location is good (close to fun Centro and nightlife); pool is great (the best in Buzios); rooms comfortable (make sure you get pool or ocean view and that the room is mosquitoes free). Negative part is service. On arrival no staff accompanied us to the room (despite more than 5 standing in the lobby). On arrival to the room the balcony door was opened and room had mosquitoes all over. Called front desk for assistance and was given spray to fumigate the room after I called 3 times. No one care to go to the room to inspect how bad it was. The front desk clerk kept insisting it was normal, after I fumigated twice over a period of 5 hours the situation did not improved much. The Front desk was very reluctant to change the room insiing it was normal to have mosquitos and have the balcony door left open. I insited further fumigation and wait was not an option and front desk clerk agreed to cahange room. The new room was just next door and it was mosquito free so it was not “normal” the situation in the initial room. Once I moved to the new room all was good. The Hotel is really great just needs better service

1. Good services 2. Excellent breakfast. 3. Great pool. 4. Good Salon 5. great gym

1. Good services 2. Excellent breakfast. 3. Great pool. 4. Good Salon 5. great gym

Best Hotel in Buzios. There are lots of places to stay in Buzios, pousadas, etcs. We go to Buzios quite often and for the money, location, and comfort, this is the best value for your money.

Best Hotel in Buzios. There are lots of places to stay in Buzios, pousadas, etcs. We go to Buzios quite often and for the money, location, and comfort, this is the best value for your money.