Clean and comfy location. Easy access to everything in the cities. Very enjoyable stay

Clean and comfy location. Easy access to everything in the cities. Very enjoyable stay

Reserved a King bed (with no handicap accessible requirements) and I received a handicap room with a shower that did not allow for a shower without using the chair. The room had a smell and was dated.

Reserved a King bed (with no handicap accessible requirements) and I received a handicap room with a shower that did not allow for a shower without using the chair. The room had a smell and was dated.

The front desk staff were very helpful and friendly. The hotel itself was in disrepair. The furniture in the lobby had holes and tears. Our room furniture was also heavily worn with tears on the Ottoman. The refrigerator freezer was all frozen over and the freezer door would not close. The racks in the refrigerator were also missing and broken. There were bricks missing from the entranceway, sidewalks cracked, elevator tiles cracked and broken , Baseboards near the elevator and ice machine were pulled off the walls and in some areas there was mold growing behind the baseboards. The icemaker on the fourth floor was not functional for most of the stay. Dryer in the laundry was not functioning. The $20 breakfast was worse than free breakfast at lesser hotels. The bed and the room was broken down as were all the desks and chairs. The chest holding the refrigerator and icemaker was so uneven the shelves slid out bruising our arms. The cardboard shims by the hotel were a joke not a fix. The wall heater/air conditioner did not have controls on the unit only on the wall therefore, the air would blow so strong that we were either freezing cold or burning hot. This hotel does not deserve the Hilton name. I recommend Hilton corporation do a quality assurance in person check on the hotel. The owners of the building must not be very responsive to complaints by staff and customers. The entire time that I stayed there, I did not hear one positive comment other than the staff is nice.

The front desk staff were very helpful and friendly. The hotel itself was in disrepair. The furniture in the lobby had holes and tears. Our room furniture was also heavily worn with tears on the Ottoman. The refrigerator freezer was all frozen over and the freezer door would not close. The racks in the refrigerator were also missing and broken. There were bricks missing from the entranceway, sidewalks cracked, elevator tiles cracked and broken , Baseboards near the elevator and ice machine were pulled off the walls and in some areas there was mold growing behind the baseboards. The icemaker on the fourth floor was not functional for most of the stay. Dryer in the laundry was not functioning. The $20 breakfast was worse than free breakfast at lesser hotels. The bed and the room was broken down as were all the desks and chairs. The chest holding the refrigerator and icemaker was so uneven the shelves slid out bruising our arms. The cardboard shims by the hotel were a joke not a fix. The wall heater/air conditioner did not have controls on the unit only on the wall therefore, the air would blow so strong that we were either freezing cold or burning hot. This hotel does not deserve the Hilton name. I recommend Hilton corporation do a quality assurance in person check on the hotel. The owners of the building must not be very responsive to complaints by staff and customers. The entire time that I stayed there, I did not hear one positive comment other than the staff is nice.

Checked in no problems, elevator floor had large cracks throughout, hallway carpets dirty and stained. Room carpet stained, ottoman cracked and peeling. Suspected bed bugs, bites occurred in bed, comforter cover stained. Staff was very helpful in getting room changed and next room was cleaner.

Checked in no problems, elevator floor had large cracks throughout, hallway carpets dirty and stained. Room carpet stained, ottoman cracked and peeling. Suspected bed bugs, bites occurred in bed, comforter cover stained. Staff was very helpful in getting room changed and next room was cleaner.