Elderly property.

Elderly property.

The staff were very friendly and helpful. We stayed in the motel, it is obviously an older building but was clean and the bed was very comfy. Very close to Halls Gap Zoo.

Our villa was so dirty. There was mold everywhere in the shower n the floor in the shower was dirty. Also the fan in the kitchen had oil running down the wall. Fireplace hadnt been cleaned out. Very disappointed will be taking it further

Our villa was so dirty. There was mold everywhere in the shower n the floor in the shower was dirty. Also the fan in the kitchen had oil running down the wall. Fireplace hadnt been cleaned out. Very disappointed will be taking it further

Lovely country setting , large property to stroll around with a large group of kangaroos ✔️. Quiet roomy , table and chairs outside allowing lovely outlook .

Lovely country setting , large property to stroll around with a large group of kangaroos ✔️. Quiet roomy , table and chairs outside allowing lovely outlook .

Few issues with shower taps & no hot water but office sorted out quickly.lodge a Little tatty but good location & new villas look better

We enjoyed our stay and we will be back

We enjoyed our stay and we will be back

We had a 2 room villa with 2 single beds in one room and a queen bed in the other. Queen bed was fine but BOTH single beds had numerous broken slats in the frame and the mattresses fell through when sat on. We complained twice before someone came to look and was told all the other rooms were filled and the only option was to put mattresses on the floor. I requested a refund for 1 of our 2 nights and after multiple phone calls and an email, finally had a response accusing my 1 and 3 year olds of ‘property destruction’ and my refund was refused. They were very rude and disrespectful on the phone and I am very offended at the accusation towards my children, who did NOT break the beds. Even in the event that a 3 year old did jump on the bed, clearly the beds must be very flimsy and poor to be ‘destroyed’ by such minimal impact. If I could give 0 stars, I would, just based on the absolutely shocking customer service and rude, borderline aggressive staff. Would not recommend. Take note that the response from the owners will probably be more false accusations of property destruction by a 15kg toddler and 9kg baby.

We had a 2 room villa with 2 single beds in one room and a queen bed in the other. Queen bed was fine but BOTH single beds had numerous broken slats in the frame and the mattresses fell through when sat on. We complained twice before someone came to look and was told all the other rooms were filled and the only option was to put mattresses on the floor. I requested a refund for 1 of our 2 nights and after multiple phone calls and an email, finally had a response accusing my 1 and 3 year olds of ‘property destruction’ and my refund was refused. They were very rude and disrespectful on the phone and I am very offended at the accusation towards my children, who did NOT break the beds. Even in the event that a 3 year old did jump on the bed, clearly the beds must be very flimsy and poor to be ‘destroyed’ by such minimal impact. If I could give 0 stars, I would, just based on the absolutely shocking customer service and rude, borderline aggressive staff. Would not recommend. Take note that the response from the owners will probably be more false accusations of property destruction by a 15kg toddler and 9kg baby.

The room was basic, cheap and functional. The carpet was stained and the outside pool water was murky. Garden beds around the car park spots were full of weeds and the overall grounds need a tidy up. It’s only a short drive into Halls gap and the it was very quiet at the unit. Very few people there.

The room was basic, cheap and functional. The carpet was stained and the outside pool water was murky. Garden beds around the car park spots were full of weeds and the overall grounds need a tidy up. It’s only a short drive into Halls gap and the it was very quiet at the unit. Very few people there.

The property was unique and beautiful to stroll around. Lots of facilities for children and couples to enjoy - the pool was lovely sized. Needed more maintenance and cleaning but was nice anyway. Unfortunately the room wasn't clean properly upon arrival, their was rubbish under the bed and there was lots of hair in the shower drain. The shower head also wasn't on the arm properly, so when the shower was turned on the roof got wet. I was able to screw the shower head back onto the arm but not tight enough.

The property was unique and beautiful to stroll around. Lots of facilities for children and couples to enjoy - the pool was lovely sized. Needed more maintenance and cleaning but was nice anyway. Unfortunately the room wasn't clean properly upon arrival, their was rubbish under the bed and there was lots of hair in the shower drain. The shower head also wasn't on the arm properly, so when the shower was turned on the roof got wet. I was able to screw the shower head back onto the arm but not tight enough.

The property was in a lovely area but lacked some TLC. The room had dirty dishes in the cupboard. They had a recycling bin in the room but all the bins outside were full so no where to put your recycling when your bin was full.

The property was in a lovely area but lacked some TLC. The room had dirty dishes in the cupboard. They had a recycling bin in the room but all the bins outside were full so no where to put your recycling when your bin was full.

The location of the property is good. We rented a queen bedroom option. The place was clean and good. The guy at the reception was good as well. Seamless check-in process no dramas at all. It is 4 mins drive from Halls Gap and you can go to other lookouts in timely manner as well. The places was quite. Lets talk about ammenities : -wifi (present. The speed was not great, but it worked slowly) - no reception on the room for mobile signals. - TV, micro, A/C, fridge, cutlery, plates , mugs, tea bags, coffee satchels, towels, and a small table with 2 chairs were there. - TV was smart TV. Netflix was provided. - iron and iron board were provided - Kettle and toaster were provided The swimming pool was there on the property, however it was not clean (maybe due to the weather conditions lately, always check with the property about the pool). There were designated BBQ spots and swings for the kids. Over all it was a good experience. If you are planning to visit, ensure you download the offline maps for the grampians.

The location of the property is good. We rented a queen bedroom option. The place was clean and good. The guy at the reception was good as well. Seamless check-in process no dramas at all. It is 4 mins drive from Halls Gap and you can go to other lookouts in timely manner as well. The places was quite. Lets talk about ammenities : -wifi (present. The speed was not great, but it worked slowly) - no reception on the room for mobile signals. - TV, micro, A/C, fridge, cutlery, plates , mugs, tea bags, coffee satchels, towels, and a small table with 2 chairs were there. - TV was smart TV. Netflix was provided. - iron and iron board were provided - Kettle and toaster were provided The swimming pool was there on the property, however it was not clean (maybe due to the weather conditions lately, always check with the property about the pool). There were designated BBQ spots and swings for the kids. Over all it was a good experience. If you are planning to visit, ensure you download the offline maps for the grampians.

We used the motel as a night before we started our week on Grampians Peaks Trail . It was a great choice . Only thing that could have been better for us is for the only other group there, to be put in a room further away from us . They were put right next door which seemed crazy , given the large number of rooms available. They were up on verandah just outside our room enjoying wine and a chat keeping us awake for a long time when all we needed was a good nights sleep . Its clean ( and quiet once everyone goes to bed).

We used the motel as a night before we started our week on Grampians Peaks Trail . It was a great choice . Only thing that could have been better for us is for the only other group there, to be put in a room further away from us . They were put right next door which seemed crazy , given the large number of rooms available. They were up on verandah just outside our room enjoying wine and a chat keeping us awake for a long time when all we needed was a good nights sleep . Its clean ( and quiet once everyone goes to bed).

Property very dated

Property very dated

Room smelt like it’s dusty and the pool was green (not useable)

Room smelt like it’s dusty and the pool was green (not useable)

Good size room. Clean, and good location. Emus wandered the grounds!

Good size room. Clean, and good location. Emus wandered the grounds!

Don’t live property at all

Don’t live property at all

Stayed 3 nights. Was comfortable and warm and good value for money.

Stayed 3 nights. Was comfortable and warm and good value for money.