I was there in late October. Very much out of season. The cleanliness was pretty bad even for out of season price range hotels. The room is dated and has a nasty carpet inside. But the location is 10/10.

It’s a nice hotel on a great location bit there is no TV, no microwave, and no AC! Coffee should always be free and available to hotel guests.

Very old, old cabins. Way to much money to stay here. You get a bed an shower and that is it. The windows do not lock and the heat system is terrible. Too hot or too cold. It would have been a tad bit better if you could sit outside the cabin but there are no chairs provided. It also would have been nice to go and sit by a fire at the dining areas as you cant have a fire anywhere. Not a great experience and I would never stay here again.

Very old, old cabins. Way to much money to stay here. You get a bed an shower and that is it. The windows do not lock and the heat system is terrible. Too hot or too cold. It would have been a tad bit better if you could sit outside the cabin but there are no chairs provided. It also would have been nice to go and sit by a fire at the dining areas as you cant have a fire anywhere. Not a great experience and I would never stay here again.

Horrible mattresses! Hot inside the rooms! Will not recommend

Horrible mattresses! Hot inside the rooms! Will not recommend

Rooms need a good deep cleaning. A lot of dust and lent buildup all along the perimeter of the room and beds. The same goes for the bathroom. Large clump of hair left on the floor of the bathroom and urine around the base of the toilet.

As in the ad picture the room would have a balcony, it did not have it. The check-in process was ridiculously lengthy. We arrived at our hotel at 7 pm, I stayed in line for over an hour, the line was about 50 people. After standing in the line for over an hour, the hotel personal did not even say sorry. It was 8:15 we finally in our room, imaging 2 little boys waiting in the car for an hour. By the time we were in our room. My wife and I was so exhausted.

Rooms need a good deep cleaning. A lot of dust and lent buildup all along the perimeter of the room and beds. The same goes for the bathroom. Large clump of hair left on the floor of the bathroom and urine around the base of the toilet.

As in the ad picture the room would have a balcony, it did not have it. The check-in process was ridiculously lengthy. We arrived at our hotel at 7 pm, I stayed in line for over an hour, the line was about 50 people. After standing in the line for over an hour, the hotel personal did not even say sorry. It was 8:15 we finally in our room, imaging 2 little boys waiting in the car for an hour. By the time we were in our room. My wife and I was so exhausted.

Check in was a little confusing. The premises were clean but had to leave the prioerty to eat. Nice quiet clean comfortable room but no tv.

Check in was a little confusing. The premises were clean but had to leave the prioerty to eat. Nice quiet clean comfortable room but no tv.

Wi-Fi only in lobby and very slow. Make a reservation in restaurant early.

Wi-Fi only in lobby and very slow. Make a reservation in restaurant early.

The hotel is too expensive for the actual hotel condition and amenities but what you are paying for is location. We ended up shortening our stay by two days. The food at the Canyon Village was mediocre at best. The other restaurants throughout Yellowstone were better but about 45 min drive or more to each one. This is centrally located to visit various parts of Yellowstone, but at $400 to $500 a night, next time we might just rent an RV and bring our own food. Laundry facilities were available, which is a plus if needed.

The hotel is too expensive for the actual hotel condition and amenities but what you are paying for is location. We ended up shortening our stay by two days. The food at the Canyon Village was mediocre at best. The other restaurants throughout Yellowstone were better but about 45 min drive or more to each one. This is centrally located to visit various parts of Yellowstone, but at $400 to $500 a night, next time we might just rent an RV and bring our own food. Laundry facilities were available, which is a plus if needed.

Disappointed hotel did not have a television or Internet. The bathroom had mold in and along the shower and bathtub.

Disappointed hotel did not have a television or Internet. The bathroom had mold in and along the shower and bathtub.

Our room was gorgeous. The hotel staff were very friendly. Luke checked me in and was very helpful. He was cheerful to everyone even with lots of people to check in.

Our room was gorgeous. The hotel staff were very friendly. Luke checked me in and was very helpful. He was cheerful to everyone even with lots of people to check in.

All was great except for the food

Check in was okay although reservation said Canyon Lodge and there was no building that said that. We checked in at Washburn and stayed in Cascade. It was quite a hike to get food in Canyon Village Our room was clean and well stocked with clothes free and toiletries. We were lucky enough to have fridge and decent internet. No TV or A/C. We were on the ground floor and I heard a lot of activity from the floor above, even at night. If I stayed again it would ask for annuoee floor.

Check in was okay although reservation said Canyon Lodge and there was no building that said that. We checked in at Washburn and stayed in Cascade. It was quite a hike to get food in Canyon Village Our room was clean and well stocked with clothes free and toiletries. We were lucky enough to have fridge and decent internet. No TV or A/C. We were on the ground floor and I heard a lot of activity from the floor above, even at night. If I stayed again it would ask for annuoee floor.

All was great except for the food

Our overall experience was merely adequate. The food pretty terrible. The property really basic, rudimentary. Our coffee maker didn’t work and some of the lights in the room didn’t work. A very mediocre hotel although the shower was surprisingly good!

No elevator no tv no ac no microwave and a bed that must have been 40 years old

No elevator no tv no ac no microwave and a bed that must have been 40 years old

Our overall experience was merely adequate. The food pretty terrible. The property really basic, rudimentary. Our coffee maker didn’t work and some of the lights in the room didn’t work. A very mediocre hotel although the shower was surprisingly good!

They need more staff.Check in there was only one person most of the time. Same for the coffee/ snack bar, only one person. The wait is awful, pack your patience...We stayed for 4 days and couldn't get anyone to clean our room. They dropped off towels once and then after we asked for toilet paper and more towels and washcli which we still didn't receive the wash clothes. We also had to ask for them to empty our trash. The food was good enough in the restaurants but they offered little selection. They had the same thing the whole time we were there. A TV in the room would of been nice to have too The rooms are nice enough but won't stay that way with out any housekeeping. They also need better lighting in the rooms. I could see to read. Over Priced for the poor service quality!

Decent place. No ability/information to contact “front desk” from room to handle questions & issues. Food was mediocre at best.

They need more staff.Check in there was only one person most of the time. Same for the coffee/ snack bar, only one person. The wait is awful, pack your patience...We stayed for 4 days and couldn't get anyone to clean our room. They dropped off towels once and then after we asked for toilet paper and more towels and washcli which we still didn't receive the wash clothes. We also had to ask for them to empty our trash. The food was good enough in the restaurants but they offered little selection. They had the same thing the whole time we were there. A TV in the room would of been nice to have too The rooms are nice enough but won't stay that way with out any housekeeping. They also need better lighting in the rooms. I could see to read. Over Priced for the poor service quality!

Decent place. No ability/information to contact “front desk” from room to handle questions & issues. Food was mediocre at best.