This was not the quality we expected from a Mercure hotel. It had been downgraded to an Ibis styles which was not what we paid for!!!!! We obviously complained to the manager of the hotel and I give him top marks for his understanding and generosity.

Booked room and paid extra for breakfast. Clean enough room just no air-conditioning which is no big deal as Normandy does not get very hot. Very clean bathroom. Quite comfortable, therefore good sleep. The disappointment: Their breakfast is upto 10am.. having arrived midnight after travelling long with kids we had to make sure they got as much sleep as possible. Got to breakfast at 9:40am but there were no eggs, sausages or bacon left and nobody was bothered to replenish. Just had toast and coffee. At checkout, the lady at the reception asked if I was happy with everything- having shared the experience about breakfast, there was no apology, just a bland "there's nothing I can do, take it up with Hotels.com since you did not book directly with us". Maybe this was a one off but you know how it is with negative experiences...

Booked room and paid extra for breakfast. Clean enough room just no air-conditioning which is no big deal as Normandy does not get very hot. Very clean bathroom. Quite comfortable, therefore good sleep. The disappointment: Their breakfast is upto 10am.. having arrived midnight after travelling long with kids we had to make sure they got as much sleep as possible. Got to breakfast at 9:40am but there were no eggs, sausages or bacon left and nobody was bothered to replenish. Just had toast and coffee. At checkout, the lady at the reception asked if I was happy with everything- having shared the experience about breakfast, there was no apology, just a bland "there's nothing I can do, take it up with Hotels.com since you did not book directly with us". Maybe this was a one off but you know how it is with negative experiences...

Convenient location. Room is quite spacious and warm.

Convenient location. Room is quite spacious and warm.

Good hotel for a 1 night stay on our way home from Bretagne to Amsterdam. Near highway but no real noise. Paint job on the many colorful doors in the hallway is not professionally done, which takes away from the feel of the property. Reception and restaurant do have a welcoming and rather contemporary feel. Very friendly staff as well. Definitely great value for money overall.

Good hotel for a 1 night stay on our way home from Bretagne to Amsterdam. Near highway but no real noise. Paint job on the many colorful doors in the hallway is not professionally done, which takes away from the feel of the property. Reception and restaurant do have a welcoming and rather contemporary feel. Very friendly staff as well. Definitely great value for money overall.

very good place to stay

very good place to stay

Nice clean hotel. We had a family room. The double bed was comfortable but the sofa bed was small and uncomfortable for 2 children. The hotel and room are clean. Although there is air conditioning in the hotel, the rooms on the first floor do not have a/c and this was not clarified when we booked our room. The receptionist explained it to me after check-in. The pool and outdoor area are very nice and well kept. Easy parking and very good location for visiting Lisieux.

Nice clean hotel. We had a family room. The double bed was comfortable but the sofa bed was small and uncomfortable for 2 children. The hotel and room are clean. Although there is air conditioning in the hotel, the rooms on the first floor do not have a/c and this was not clarified when we booked our room. The receptionist explained it to me after check-in. The pool and outdoor area are very nice and well kept. Easy parking and very good location for visiting Lisieux.

This hotel was ideally situated for a half way stop between Challans and Brugge. The food, both for breakfast and dinner was good. Our only fault was that it was obvious that there had been a smoker in the room and this was really obvious as soon as we entered the room.

This hotel was ideally situated for a half way stop between Challans and Brugge. The food, both for breakfast and dinner was good. Our only fault was that it was obvious that there had been a smoker in the room and this was really obvious as soon as we entered the room.

It was an ok place to sleep for one night. The beds were very clean and comfortable. However the bathroom toilet had not been cleaned. Something appeared to be spilled on outside of door to room. We missed the breakfast we paid for ahead of time since we were jet lagged, so I can’t comment on food. The desk attendant helped me print tickets to a game when I checked which I appreciated. Location was easily accessible. We visited a bakery twice and visited the Basilica of St. Thérèse of Lisieux before we headed out of town.

It was an ok place to sleep for one night. The beds were very clean and comfortable. However the bathroom toilet had not been cleaned. Something appeared to be spilled on outside of door to room. We missed the breakfast we paid for ahead of time since we were jet lagged, so I can’t comment on food. The desk attendant helped me print tickets to a game when I checked which I appreciated. Location was easily accessible. We visited a bakery twice and visited the Basilica of St. Thérèse of Lisieux before we headed out of town.

Standard Mecure hotel format. Decent room and comfortable bed, only a shower though. Friendly welcome and easy check in. Although not in the centre only a 5min drive away or about 30min easy walk. Breakfast was good, usual selection.

Standard Mecure hotel format. Decent room and comfortable bed, only a shower though. Friendly welcome and easy check in. Although not in the centre only a 5min drive away or about 30min easy walk. Breakfast was good, usual selection.

Average quality price

Average quality price

Hotel slightly outside city center of Lisieux. It is conveniently located near large shopping area (Leclerc) with gas station. Great parking that is free. We had a standard room with pull out sofa bed. Rooms arent that big with the sofa bed open. The pool is nice although no swimming after 7 or 8 pm. Their breakfast is super expensive, go to the Leclerc shop and in that shopping complex they have a cafe with food and coffee, opens and 9 (there is also a McDonald across the street). There were some sewage smells coming near the pool area making outdoor seating not as enjoyable. Overall clean and what you would expect from Mercure chain.

Hotel slightly outside city center of Lisieux. It is conveniently located near large shopping area (Leclerc) with gas station. Great parking that is free. We had a standard room with pull out sofa bed. Rooms arent that big with the sofa bed open. The pool is nice although no swimming after 7 or 8 pm. Their breakfast is super expensive, go to the Leclerc shop and in that shopping complex they have a cafe with food and coffee, opens and 9 (there is also a McDonald across the street). There were some sewage smells coming near the pool area making outdoor seating not as enjoyable. Overall clean and what you would expect from Mercure chain.

My Mom and I went to Lisieux on pilgrimage - expedia suggested this hotel to us. Although a little distance out of town - this did not bother us as the staff gave us a bus timetable and directed us to the bus stop. The staff were friendly, approachable and very willing to help. Our hotel room was what I would call funky. We loved the design and layout - it was very comfortable and the beds were sleep enducing! The buffet was great as here was something for everyone there there is no way, and any one could go away hungry. We had an evening meal at the hotel twice and the waiter was very kind in finding a meal I culd eat.

My Mom and I went to Lisieux on pilgrimage - expedia suggested this hotel to us. Although a little distance out of town - this did not bother us as the staff gave us a bus timetable and directed us to the bus stop. The staff were friendly, approachable and very willing to help. Our hotel room was what I would call funky. We loved the design and layout - it was very comfortable and the beds were sleep enducing! The buffet was great as here was something for everyone there there is no way, and any one could go away hungry. We had an evening meal at the hotel twice and the waiter was very kind in finding a meal I culd eat.

This is a modern style hotel located on the eastern edge of Lisieux close to the main road to Evreux and Paris. The location is very quiet in spite of being close to a main road junction as the rooms mostly are located away from the roads. The young staff appear to work well as a team and have an excellent rapport with the customers. We used the restaurant every night of our stay and the menu was varied each day. We used the bus to go into the town rather than risk the hassle of parking. The fare is only 95 cents. The bus runs until 2015. As well as the town itself, the coast is nearby at Cabourg, Deauville and Trouville. You can get to Rouen by train. Within a few minutes walk there is an immense Leclerc hypermarket which appears to sell virtually everything, but has a particularly extensive choice of wines.

This is a modern style hotel located on the eastern edge of Lisieux close to the main road to Evreux and Paris. The location is very quiet in spite of being close to a main road junction as the rooms mostly are located away from the roads. The young staff appear to work well as a team and have an excellent rapport with the customers. We used the restaurant every night of our stay and the menu was varied each day. We used the bus to go into the town rather than risk the hassle of parking. The fare is only 95 cents. The bus runs until 2015. As well as the town itself, the coast is nearby at Cabourg, Deauville and Trouville. You can get to Rouen by train. Within a few minutes walk there is an immense Leclerc hypermarket which appears to sell virtually everything, but has a particularly extensive choice of wines.

The hotel was excellent but further from the town centre than we expected.The facilities were limited due to ongoing refurbishment.

The hotel was excellent but further from the town centre than we expected.The facilities were limited due to ongoing refurbishment.

I stay at the Mercure Lisieux when ever I visit the lisieux Clean hotel great staff The manager Alain always makes our stay pleasurable Good location very quite even with the windows open a night. A cab ride to town. Good breakfast

I stay at the Mercure Lisieux when ever I visit the lisieux Clean hotel great staff The manager Alain always makes our stay pleasurable Good location very quite even with the windows open a night. A cab ride to town. Good breakfast

The hotel was quite satisfactory for my purposes; it was clean, the towels were changed everyday and it was near a large supermarket that carried everything I needed. I would recommend...this is NOT a luxury resort, I was there on just a two nights stop over. I will stay again.

The hotel was quite satisfactory for my purposes; it was clean, the towels were changed everyday and it was near a large supermarket that carried everything I needed. I would recommend...this is NOT a luxury resort, I was there on just a two nights stop over. I will stay again.

We got lost on the way there; tried to call the hotel every 20 minutes or so, from 9:30 pm onward, to get better directions and to alert them to our situation...got no answer, over and over, which seemed odd. We found the place, finally, arrived there at 11:25pm, but upon our arrival, we found the entry barred by a security gate, which was locked, the lights were off, nobody answered the intercom....we were stuck on the street in the middle of the night in a foreign city. ..luckily there was a competitor not far down the road who accommodated us readily and to our satisfaction, so things turned out OK. Sought a refund for our room next morning, was told, essentially: tough break - so sorry - no refund. They said since the website told us they "accept guests up to 11pm" , that was fair warning. They couldn't explain why nobody answered the phone. So, in fairness to them (not sure I should be fair, but will remain a gentleman): I am rating the place a 3, straight across - strictly neutral - since there's no way to otherwise the rate the various topics, and they are required fields. I cannot provide any info on the place, otherwise, since I didn't really "stay there". Advice? get a car w/ GPS, and get there before dark...