Hotel room was clean. Staff was nice and informative.

Hotel room was clean. Staff was nice and informative.

I was surprised to learn when checking that the price booked through my app was only for the first night. I was charged $20+ more for the second night. Nothing indicated that difference when booking.

I was surprised to learn when checking that the price booked through my app was only for the first night. I was charged $20+ more for the second night. Nothing indicated that difference when booking.

I think her name was Alisha and Kyler were fantastic! Made us feel safe and at home when I cut my knee, Alicia even grabbed me a Band-Aid from her personal stash to help however, the two gentlemen that were running the front desk this morning Sunday September 22, 2024. We’re rather rude and cold did not really care for them. Otherwise I recommend the hotel and would definitely stay again.

I think her name was Alisha and Kyler were fantastic! Made us feel safe and at home when I cut my knee, Alicia even grabbed me a Band-Aid from her personal stash to help however, the two gentlemen that were running the front desk this morning Sunday September 22, 2024. We’re rather rude and cold did not really care for them. Otherwise I recommend the hotel and would definitely stay again.

Got yelled at by the desk clerk for going into the breakfast room 4 minutes after breakfast was over. We were leaving and just wanted a banana or something similar.

Friendly staff, clean facility. AC unit in my room thinks im a piece of meat and likewise tryed to keep me from going bad. Otherwise great place to sleep for the night.

We have always loved staying at Country Inn and Suites. When we got to our room this time, we were hit by a musty, damp smell! The lady at the desk was super nice when we checked in, but when I went downstairs to tell her, it was like I had offended her. Said she had been in the room and didn’t smell anything. She sent a guy up who sprayed a few times and then left. We were at a concert and came back late and we’re hit with the same smell. Next morning my husband just mentioned it to her again and she was rude. We were gone for the day and when we got back it seemed like they put something in our room to make it smell better. We were thankful! In the dining room both mornings, the waffle mix ran out and no one replaced it. It wasn’t a terrible experience, but not our usual lovely stay!

We have always loved staying at Country Inn and Suites. When we got to our room this time, we were hit by a musty, damp smell! The lady at the desk was super nice when we checked in, but when I went downstairs to tell her, it was like I had offended her. Said she had been in the room and didn’t smell anything. She sent a guy up who sprayed a few times and then left. We were at a concert and came back late and we’re hit with the same smell. Next morning my husband just mentioned it to her again and she was rude. We were gone for the day and when we got back it seemed like they put something in our room to make it smell better. We were thankful! In the dining room both mornings, the waffle mix ran out and no one replaced it. It wasn’t a terrible experience, but not our usual lovely stay!

Great location! So many restaurants and shops surrounding this area.

Great location! So many restaurants and shops surrounding this area.

The carpet need cleaning it’s was very dirty! In my room and on the steps

Nice stay.

Shampoo and conditioner were completely empty upon our arrival. This is unacceptable when the items are attached to the shower and you realize they are empty when the your shower has actually started.

Shampoo and conditioner were completely empty upon our arrival. This is unacceptable when the items are attached to the shower and you realize they are empty when the your shower has actually started.

Ok place to stay, door did not lock properly and breakfast a little disappointing

The staff was great and very accommodating for our four day stay. The breakfast is more continental & cleaning of rooms is every three days.

The staff was great and very accommodating for our four day stay. The breakfast is more continental & cleaning of rooms is every three days.

Ok place to stay, door did not lock properly and breakfast a little disappointing

This is my second time staying here, the check in process is so easy and fast. The staff is always so helpful and friendly. It’s also affordable.

This is my second time staying here, the check in process is so easy and fast. The staff is always so helpful and friendly. It’s also affordable.

We had cockroaches in the dresser drawers and bathroom the morning after our first night out of the three nights we were staying there. Everything was shook out and went on top of the extra bed and I informed the front desk at roughly 9am about what we found. I told them I needed the room thoroughly cleaned and sprayed for cockroaches. We were gone all day touring Gettysburg and didn’t return until about 9pm. I asked at the guy at the front desk if our room was taken care of and he said he didn’t know anything about it, but was sure it had been. When we got to the room, we could tell that it had been cleaned. Kind of a breath of relief. My Wife got up around 4-5am to use the bathroom and there were three more cockroaches in there when she turned on the light. We were supposed to stay until Sunday to enjoy our trip to Valley Forge. Instead we packed everything up, checked out a day early, and made the 6hr drive back home. The lady who is the general manager repeatedly apologized about what happened. Sadly it was our first and last time staying there.

We had cockroaches in the dresser drawers and bathroom the morning after our first night out of the three nights we were staying there. Everything was shook out and went on top of the extra bed and I informed the front desk at roughly 9am about what we found. I told them I needed the room thoroughly cleaned and sprayed for cockroaches. We were gone all day touring Gettysburg and didn’t return until about 9pm. I asked at the guy at the front desk if our room was taken care of and he said he didn’t know anything about it, but was sure it had been. When we got to the room, we could tell that it had been cleaned. Kind of a breath of relief. My Wife got up around 4-5am to use the bathroom and there were three more cockroaches in there when she turned on the light. We were supposed to stay until Sunday to enjoy our trip to Valley Forge. Instead we packed everything up, checked out a day early, and made the 6hr drive back home. The lady who is the general manager repeatedly apologized about what happened. Sadly it was our first and last time staying there.

fast check in

fast check in

very friendly front desk staff. clean room and easy access to dog area outdoors. safe environment. will stay here again!

very friendly front desk staff. clean room and easy access to dog area outdoors. safe environment. will stay here again!

The tub & shower were dirty. The breakfast was not that great. The hotel is not up to the standards of Country Inn & Suites. I will not return

The tub & shower were dirty. The breakfast was not that great. The hotel is not up to the standards of Country Inn & Suites. I will not return

The room was big compared to some other places we've stayed. It was clean and staff made the bed and left clean towels each day. Staff was very helpful and friendly. We will stay here again since it is a great value!

The room was big compared to some other places we've stayed. It was clean and staff made the bed and left clean towels each day. Staff was very helpful and friendly. We will stay here again since it is a great value!