We had an excellent stay. The staff and service in particular was outstanding. This is a gem of of place beautifully decorated in lovely grounds. We stayed in one of the Treetop villas - marvellous and would definitely comeback again.

Amazing place. Amazing people and services

Amazing place. Amazing people and services

An unexpected Gem. After many years of staying in different hotels around Jo'berg and Pretoria I had never stayed here. Thanks now changed and Fairlaws is now my hotel of choice. Really nice old school hotel with an amazing setting.

An unexpected Gem. After many years of staying in different hotels around Jo'berg and Pretoria I had never stayed here. Thanks now changed and Fairlaws is now my hotel of choice. Really nice old school hotel with an amazing setting.

Best hotel I’ve stayed in for a long time . Top class in every way . Well done .

Superb in every way

Superb in every way

Very friendly staff and the property is very clean

Very friendly staff

Very friendly staff

Beyond beautiful property & tremendous staff! Online pictures do not do this place justice… it’s stunningly gorgeous in person. My only regret is we only booked one night here.

Beyond beautiful property & tremendous staff! Online pictures do not do this place justice… it’s stunningly gorgeous in person. My only regret is we only booked one night here.

the members of the staff were so warm and wonderful. I stayed an extra night given how excellent Fairlawns is.

the members of the staff were so warm and wonderful. I stayed an extra night given how excellent Fairlawns is.

Stay was lovely! Place in beautiful! The staff are on point and friendly. Definitely not my last stay here😊

Stay was lovely! Place in beautiful! The staff are on point and friendly. Definitely not my last stay here😊

The only to thing going for this hotel is the decor of the rooms, which is really interesting and of high quality. Other than that, this isn't a five star hotel experience. The first room we were given felt more like a basement room as it was so dark. We found blood on one of our cushions, the shower didn't work, the outdoor pool area was in neglect - the pool wasn't clean, and wasn't cleaned during our stay. The airport transfer was nearly 1000 rand (we think it would 200 on Uber). When I asked for a bottle water at 2230I was told that the bar had closed so having some water wasn't possible until the morning (in the end, the receptionist found a bottle of water behind the reception desk). The spa is well done, but unfortunately the time we picked to go, was during load shedding, so the indoor pool and jacuzzi were tepid, and the steam room and sauna not possible to use. We understand the reasons for load shedding but would have appreciated if the hotel had told us in advance of the load shedding time, or even on arrival at the spa. Not after when we had changed, and ready to use the spa facilities. So all in all, disappointing experience and think some areas of the hotel need a bit more TLC.

The only to thing going for this hotel is the decor of the rooms, which is really interesting and of high quality. Other than that, this isn't a five star hotel experience. The first room we were given felt more like a basement room as it was so dark. We found blood on one of our cushions, the shower didn't work, the outdoor pool area was in neglect - the pool wasn't clean, and wasn't cleaned during our stay. The airport transfer was nearly 1000 rand (we think it would 200 on Uber). When I asked for a bottle water at 2230I was told that the bar had closed so having some water wasn't possible until the morning (in the end, the receptionist found a bottle of water behind the reception desk). The spa is well done, but unfortunately the time we picked to go, was during load shedding, so the indoor pool and jacuzzi were tepid, and the steam room and sauna not possible to use. We understand the reasons for load shedding but would have appreciated if the hotel had told us in advance of the load shedding time, or even on arrival at the spa. Not after when we had changed, and ready to use the spa facilities. So all in all, disappointing experience and think some areas of the hotel need a bit more TLC.

Exceeded all expectations. Beautiful property, wonderful staff. We will be back!

Exceeded all expectations. Beautiful property, wonderful staff. We will be back!

I'd always wanted to stay at Fairlawns, it's beautiful. The staff were kind when they serve you however they weren't always easy to catch. The rooms are grand and spacious. The birds wake up around 2am and chirp until about 5am so if you're a light sleeper you might find it difficult to get the zzzz's. Luckily for us we have many birds at home however they chirp from 4am-5am. Overall I recommend

Beautiful hotel and rooms Terrible service not professional and personal at all

Beautiful hotel and rooms Terrible service not professional and personal at all

It was an amazing stay.

The booking started off very badly, when we arrived they had no record of the booking made through booking.com. After 10 minutes they found it in there spam folder. The room was not ready that they gave us, empty beer cans in the cupboard. Then the TV remote did not work and the person to fix it was not on site. I insisted we move rooms which they agreed. Thereafter the stay was fine. They coped our dinner to apologise.

The booking started off very badly, when we arrived they had no record of the booking made through booking.com. After 10 minutes they found it in there spam folder. The room was not ready that they gave us, empty beer cans in the cupboard. Then the TV remote did not work and the person to fix it was not on site. I insisted we move rooms which they agreed. Thereafter the stay was fine. They coped our dinner to apologise.

The stay was great. Beautiful setting with fantastic service.

The stay was great. Beautiful setting with fantastic service.

Nicely located, lovely vegetation, lovely rooms, great pool area and spa. Great property!! Love it

The greenery and lush gardens, spa is absolutely amazing!!!!

Everything was amazing! Staff were very attentive, the room was beautiful (a door to the bathroom would have been a practical addition), and food was delicious. We had spa treatments and they were great!