We love this property!! Although the entire property gleams it is the staff who continue to make our annual visits memorable! Every member of the staff is kind, accommodating and friendly!! Wonderful!!

Lovely rooms, great spa and pool facilities, helpful staff especially Eleanora. Lots of eating options within a short walk. Would definitely return.

Lovely rooms, great spa and pool facilities, helpful staff especially Eleanora. Lots of eating options within a short walk. Would definitely return.

Very nice Spa Area, breakfast great. Rooms are big and clean but do not look very modern.

Very nice Spa Area, breakfast great. Rooms are big and clean but do not look very modern.

Stay at this hotel. You will find everything you need in a hotel. Amazing stay… excellent breakfast and location. Amazing staff throughout.

Stay at this hotel. You will find everything you need in a hotel. Amazing stay… excellent breakfast and location. Amazing staff throughout.

I arrived at the hotel at 10 o'clock. The receptionist at the guest reception was half asleep and did not give me clear answers as to where the hotel's parking was and it took me a while to find it. In addition, the receptionist at the spa gave me wrong information about the price of the treatment and did not explain to me that the price she presented is per person even though When I emphasized to her that I was looking for a couple package, at the end of the treatment it was not done in the same room and I also paid double what she told me and in addition later it turned out that I could have taken a couple's treatment for an hour and a half for less money than I paid and also that I wanted to talk to the reception manager they said that there is currently no manager. The feeling that she was looking to sell me the most expensive treatment they have instead of answering my request is really disappointed with them

I arrived at the hotel at 10 o'clock. The receptionist at the guest reception was half asleep and did not give me clear answers as to where the hotel's parking was and it took me a while to find it. In addition, the receptionist at the spa gave me wrong information about the price of the treatment and did not explain to me that the price she presented is per person even though When I emphasized to her that I was looking for a couple package, at the end of the treatment it was not done in the same room and I also paid double what she told me and in addition later it turned out that I could have taken a couple's treatment for an hour and a half for less money than I paid and also that I wanted to talk to the reception manager they said that there is currently no manager. The feeling that she was looking to sell me the most expensive treatment they have instead of answering my request is really disappointed with them

Amazing place

Amazing place

Great

Great

Loved it all. Location perfect - 15 walk along waterfront into Bardolino and 5 walk the other direction along waterfront to a good handful of restaurants in Cisano. Lake beach right opposite hotel with paddle board and kayak hire and two beach bars. Hotel pool area is lovely - large main pool and plenty of sun beds all round. Very clean and reasonable pool bar for drinks and lunch. The hotel breakfast was fabulous - very fresh and many choices. Cannot think of anything else we would have liked to choose from. We ate out every evening. Ferries from Cisano and some times of the day and many more options from Bardolino. We didn’t venture far as had plenty nearby for our week but if you plan to explore the north of the lake you need to set off early due to fairly long ferry ride and timetable. Hotel staff brilliant and rooms in main hotel overlooking pool and lake were ideal. Overall excellent holiday for the four of us - including the 16 and 14 year old.

Loved it all. Location perfect - 15 walk along waterfront into Bardolino and 5 walk the other direction along waterfront to a good handful of restaurants in Cisano. Lake beach right opposite hotel with paddle board and kayak hire and two beach bars. Hotel pool area is lovely - large main pool and plenty of sun beds all round. Very clean and reasonable pool bar for drinks and lunch. The hotel breakfast was fabulous - very fresh and many choices. Cannot think of anything else we would have liked to choose from. We ate out every evening. Ferries from Cisano and some times of the day and many more options from Bardolino. We didn’t venture far as had plenty nearby for our week but if you plan to explore the north of the lake you need to set off early due to fairly long ferry ride and timetable. Hotel staff brilliant and rooms in main hotel overlooking pool and lake were ideal. Overall excellent holiday for the four of us - including the 16 and 14 year old.

We loved staying here! The staff was so kind and we would love to come back ❤️ breakfast and restaurant was amazing. The only thing missing was the possibillity to borrow an ironing board + iron.

We loved staying here! The staff was so kind and we would love to come back ❤️ breakfast and restaurant was amazing. The only thing missing was the possibillity to borrow an ironing board + iron.

This hotel was a great find. It’s well located, easy to walk to other towns or bus or ferry. All the staff we met were super helpful and nice. The swimming pool area is fantastic and the spa facilities are extensive and very quiet. The food in the hotel was great, breakfast is plentiful and amazing choice. We had dinner in the hotel one night and that was also excellent. The hotel is in easy walking reach of other restaurants as well. The rooms are very comfortable and liked the touch of bath robes and a beach bag for you to use during your stay. I would have preferred better quality toiletries in the room, the ones provided don’t match the quality of everything else the hotel has to offer. In summary, this is a great hotel for taking a well earned relaxing break or as a base to explore all that Lake Garda has to Offer.

This hotel was a great find. It’s well located, easy to walk to other towns or bus or ferry. All the staff we met were super helpful and nice. The swimming pool area is fantastic and the spa facilities are extensive and very quiet. The food in the hotel was great, breakfast is plentiful and amazing choice. We had dinner in the hotel one night and that was also excellent. The hotel is in easy walking reach of other restaurants as well. The rooms are very comfortable and liked the touch of bath robes and a beach bag for you to use during your stay. I would have preferred better quality toiletries in the room, the ones provided don’t match the quality of everything else the hotel has to offer. In summary, this is a great hotel for taking a well earned relaxing break or as a base to explore all that Lake Garda has to Offer.

Great staff, pool area, and free spa facilities, room spacious and spotless

Great staff, pool area, and free spa facilities, room spacious and spotless

A special thank you to Christina at the reception desk for the kind and friendly welcome!! Thank you to all of the staff! Your friendly acknowledgements when you see hotel guests is great! We appreciate your professionalism and attention to the guests!!

A special thank you to Christina at the reception desk for the kind and friendly welcome!! Thank you to all of the staff! Your friendly acknowledgements when you see hotel guests is great! We appreciate your professionalism and attention to the guests!!

Hotel was good not great

Hotel was good not great

Great spa hotel in Bardolino Lago di Garda. Amazing breakfast buffet!

Great spa hotel in Bardolino Lago di Garda. Amazing breakfast buffet!

From business traveller view: 28.10.2022 Booked room 253 not matching the describtion of the reservation, being on top floor with high ceiling and view to the lake. It was on the 1. floor just above the pool bar area. Room airconditioning not working at all, so room had 25 so it was impossible to sleep and when opening the balcony door to ventilate, huge noise (Italian noise pollution) from the pool area until 1 to 2:00 am, in addition a lot of mosquitoes stinging when trying to cool off athe balcony at 3 am, When i asked about non-functioning ac in the morning; we should have ordered lower temperature at the front desk - never hear such practice before and of cause the reception never told us about it by the check-in. Major mistake. Italian style check-in, very friendly, very intensively explainned services to anyone talking Italian, so i waited 30 min in line, just one Italian couple in front of me. Good service for them. Generally excellent service for some customers that is. Description of the hotel should inform customers about the garage being only 2 m in height. In total, sleepless night in overrated hotel.

Nice stay close to the lake. Great spa and pool.

Very good stay. Disappointed only about the thermal pool not hot enough. I was expecting hot pool like onsen in Japan. Breakfast buffet was great.

Very good stay. Disappointed only about the thermal pool not hot enough. I was expecting hot pool like onsen in Japan. Breakfast buffet was great.

Pool area was lovely and also spa facilities. Within walking distance to Bardolino