It was great perfect location after a long day at Santa’s village. Will come back again next year

Both beds made popping sounds whenever you turned over. The slats under the mattresses are broken in room 206. I told the front desk and she acted like she didn’t believe me. We had a horrible night with popping that sounded like fireworks. I won’t go back.

d to wait till 2 (normal check-it 3), couldn't help, her boss just left. Problen there was not a car in the LARGE lot being off season the place was mostly empty. Se we had to sit in the lobby 1 1/2 hr.

Never again, rather stay in a barn.

They young lady at the counter was amazing. I actually spoke to her on the phone the day prior to out trip about early check in and she was very attentive at our needs and our needs were met. Your place should do all they can to keep her it is hard to great workers especially young people with her social skills. First impressions are key.

Arrived to check in at a remote area in new Hampshire and was not allowed into the room until also passing over details of my vehicle for 'security reasons' as if this is 1924 and security cameras don't exist. Upon arrival, with limited time to prepare for a wedding, I was forced into a freezing cold shower because they had no working hot water. While they claimed this was "fixed" within 30 minutes, and therefore refused to adjust any cost to the bill, they clearly don't understand physics and that simply fixing a problem doesn't instantly heat all the water in the hotel's tanks again. Even the next morning, showers were lukewarm at best. The pathetic excuse for a continental breakfast would barely qualify as animal feed, and the beds and pillows were so hard that if you cannot find other lodgings and are only up in the area for a day, I highly encourage you to save your money, park your car in a roadside ditch, and sleep in the back seat, as it will be far more comfortable sleeping conditions and largely more hospitable as long as the weather isn't freezing.

Upon check in, we were given keys to a room with somebody already staying in it. New room smelled bad and musty. Bed was very uncomfortable. Pool was yucky and stairs were slippery due to amount of grime in them. Breakfast muffins had no warning that they contained peanuts and almost fed one to my child with a peanut allergy as they were right next to the lemon muffins. Staff didnt care at all when told. Entire property was extremely dated and old, which normally I wouldn’t mind but it just felt dirty.

Good: location/view, easy check in an out, plenty of parking. Other: No hot water in shower/tub, tile broken/missing in bathroom. carpets ripped/torn, furniture in room is dated, well past prime, bed comfort was just ok/average. Summary: I would rate it 3.0 out of 5.0, at best. Nice location but the place is dated and needs work to bring it back to modern times. $215 per night, tax included, was not up to my expectations. We only stayed here b/c it was close to the wedding venue. I would not return.