I’ve been wanting to stay here since it was converted from the old shuttered prison. Everything about the place and staff was top notch. I’m extremely disappointed they did not disclose up front that there was construction just below my room and that Mass General with ambulances with sirens blazing all night. Stay in an upper room and city facing and it will be an amazing experience.

Very cool. I will stay here again.

Very cool. I will stay here again.

Prison turned into a luxury hotel with cool atmosphere, story and cozy places to eat and drink.

Prison turned into a luxury hotel with cool atmosphere, story and cozy places to eat and drink.

Sink in bathroom cracked and makeup Mirror so liw that only child could use

Sink in bathroom cracked and makeup Mirror so liw that only child could use

Great location

Great location

Friday and Saturday they have a DJ in the lobby at night.I am ok with no swimming pool because they are so dog friendly.

Friday and Saturday they have a DJ in the lobby at night.I am ok with no swimming pool because they are so dog friendly.

I canceled this trip days ago and even paid for the protection. Was just charged the full amount. I want this resolved.

Love the history and decor. Staff is professional but not super friendly but do their jobs.

Love the history and decor. Staff is professional but not super friendly but do their jobs.

I canceled this trip days ago and even paid for the protection. Was just charged the full amount. I want this resolved.

The Liberty is an amazing hotel right at the Charles/ MGH T stop in Boston. Across the street from the quaint Charles Street walk down to the Boston Commons, convenient to all kinds of things in Boston. Luxury conditions

The Liberty is an amazing hotel right at the Charles/ MGH T stop in Boston. Across the street from the quaint Charles Street walk down to the Boston Commons, convenient to all kinds of things in Boston. Luxury conditions

Lobby great. Hallways and rooms need updating.

Lobby great. Hallways and rooms need updating.

Needed to stay close to Mass General - this turned into the most fabulous option!!! Great dining options and the hotel itself is fascinating!! The history of the prison is tastefully incorporated into the beautifully designed space. I’d love to go stay again for fun and not out of necessity. All of the staff were exceptionally friendly and helpful

Needed to stay close to Mass General - this turned into the most fabulous option!!! Great dining options and the hotel itself is fascinating!! The history of the prison is tastefully incorporated into the beautifully designed space. I’d love to go stay again for fun and not out of necessity. All of the staff were exceptionally friendly and helpful

The billing has never been correct for this one night stay. My credit card was charged the correct amount of $362.65 yet I have a charge of over $400. from expedia on my american express card.

The billing has never been correct for this one night stay. My credit card was charged the correct amount of $362.65 yet I have a charge of over $400. from expedia on my american express card.

Great hotel easy location and excellent staff. Very well appointed!

Great hotel easy location and excellent staff. Very well appointed!

Great location. Pretty perfect room. Friendly and helpful staff.

Great location. Pretty perfect room. Friendly and helpful staff.

Let me begin by saying that the staff are wonderful here, everyone was kind and friendly. Concierge was wonderful in making reservations for dinner as well as other requests for our room. The maids are very friendly, and the front desk staff are great. I booked a suite with views for the July 4th holiday. The Liberty Hotel is advertised as a “Luxury” hotel. This property is beautiful and it has potential, however, the rooms need more upkeep. The suite that we had was a bit run down. Specifically the entry door was damaged, the couch was very worn, and in general the suite was showing signs of heavy use and age. The view was one of the best we have ever had in a hotel. To continue calling the hotel “luxury,” repair and replace items to keep it up to standard. I should not be able to see the hallway from the other side of the entry door. The bolt lock should not look like it’s been pulled from the door. The living room couch should not look like it’s been attacked by feral cats. These are details that matter, especially when paying so much money for your stay.

Let me begin by saying that the staff are wonderful here, everyone was kind and friendly. Concierge was wonderful in making reservations for dinner as well as other requests for our room. The maids are very friendly, and the front desk staff are great. I booked a suite with views for the July 4th holiday. The Liberty Hotel is advertised as a “Luxury” hotel. This property is beautiful and it has potential, however, the rooms need more upkeep. The suite that we had was a bit run down. Specifically the entry door was damaged, the couch was very worn, and in general the suite was showing signs of heavy use and age. The view was one of the best we have ever had in a hotel. To continue calling the hotel “luxury,” repair and replace items to keep it up to standard. I should not be able to see the hallway from the other side of the entry door. The bolt lock should not look like it’s been pulled from the door. The living room couch should not look like it’s been attacked by feral cats. These are details that matter, especially when paying so much money for your stay.

It was nice and the staff was great but I don’t think it’s worth the money they charge for their luxury line of hotels, they have nicer hotels at a better rate especially in Boston

It was nice and the staff was great but I don’t think it’s worth the money they charge for their luxury line of hotels, they have nicer hotels at a better rate especially in Boston

I had a nice quiet room on the fifth floor with a view of the Boston skyline. The room was very comfortable and the staff was really helpful. The only downside I found is that it's fairly difficult to get to the hotel entrance by car, especially if you're not familiar with the area.