We have searched the place in Ibiza to take a chill, enjoy the sun and beach, but there is impossible. In the morning 8:00 am. the cleaning staff has knocked (while we sleep) and about 2 seconds she opened our door and came in. In the information was not written NEED TO PAY 1,50€ / day to use the SAFE in the room … (btw the safr was very old, key needed and not code, so you need to keep safe the key too) The room needs to renovate: random hole in the wall near the balcone door, long rift in the wall near the bad, the bathroom door wood material was broken. You may not have to change the pool towel every day, just 3 days in one week (every 2 day). Only the pool bads was free (not enough for every member), at the beach you have to pay 21€/day to use them. I think this should be a 3* instead of 4. The best thing was the view of the room at the whole stay.

The Grupotel hotel is located north of Ibiza it's about 50 minutes away from the airport. To get around you really need a car or taking a taxi. If you are looking to party this is not the area..it is mostly for someone who wants to relax, have peace and tranquility. The hotel is very close to the beach five steps away beautiful clear crystal water. The hotel offers umbrella if needed, there are small stores close by and a restaurant. The breakfast is very delicious in the hotel and the staff is tremendously friendly and approachable. The airline lost my luggage and the staff was very very kind to assist me in getting what I needed. I would like to thank the front staff and the housekeeping staff ( Soraya, Judith, Diago, Lorenzo, Suzanne) for their kindness.

The Grupotel hotel is located north of Ibiza it's about 50 minutes away from the airport. To get around you really need a car or taking a taxi. If you are looking to party this is not the area..it is mostly for someone who wants to relax, have peace and tranquility. The hotel is very close to the beach five steps away beautiful clear crystal water. The hotel offers umbrella if needed, there are small stores close by and a restaurant. The breakfast is very delicious in the hotel and the staff is tremendously friendly and approachable. The airline lost my luggage and the staff was very very kind to assist me in getting what I needed. I would like to thank the front staff and the housekeeping staff ( Soraya, Judith, Diago, Lorenzo, Suzanne) for their kindness.

Good breakfast! Decent rooms but not too special. Good value for mony, especially because of the location.

Good breakfast! Decent rooms but not too special. Good value for mony, especially because of the location.

the room was very small and the bathroom was terrible the beds were very hard tv wasn't working

the room was very small and the bathroom was terrible the beds were very hard tv wasn't working

The sea there are really amazing & stuff is really friendly.

The sea there are really amazing & stuff is really friendly.

I faced several issues during my stay. This was riased with management, unfortunately, no one has got back to me. This is appalling and poor management

I faced several issues during my stay. This was riased with management, unfortunately, no one has got back to me. This is appalling and poor management

The location is very good if you want to spend your day at the beach. The food of the hotel is also good and has variety and the restaurant's staff is great. The facilities are poor and old for a hotel that has 4 stars. My room was connected with the next one via a door. There was zero soundproofing. It was like sharing the room with the neighbours. The staff in general is friendly (with one exception). However, the room was not ready at check in time and when I asked whether I could pick up my last day very basic breakfast due to very early check out, the morning shift staff said yes and kept a note. To my surprise though, at checking out the person of the night shift rudly indicated that this is not the hotel's policy and that there was no note for him to give me anything. He was not even listening just talking about his own version of facts that I understood wrongly and no arrangement has been made. Sorry but for the price we pay for sure we deserve more politeness and better facilities. It's the first time I have such an average and below expectations experience wih Grupotel. I hope they will improve.

The location is very good if you want to spend your day at the beach. The food of the hotel is also good and has variety and the restaurant's staff is great. The facilities are poor and old for a hotel that has 4 stars. My room was connected with the next one via a door. There was zero soundproofing. It was like sharing the room with the neighbours. The staff in general is friendly (with one exception). However, the room was not ready at check in time and when I asked whether I could pick up my last day very basic breakfast due to very early check out, the morning shift staff said yes and kept a note. To my surprise though, at checking out the person of the night shift rudly indicated that this is not the hotel's policy and that there was no note for him to give me anything. He was not even listening just talking about his own version of facts that I understood wrongly and no arrangement has been made. Sorry but for the price we pay for sure we deserve more politeness and better facilities. It's the first time I have such an average and below expectations experience wih Grupotel. I hope they will improve.

Staff was friendly, hotel location and beach was fantastic for what we were looking for which was to relax and be away from hustle and bustle. The beach and cove its located in is absolutely beautiful. Hotel itself was ok, clean and comfortable overall. Our sofa was ripped, and would have like AC to work a little better, but other than that it was good. The only trade off to beauty of location is the distance to Ibiza Town and tours. Other than that, great place to relax by beach.

Staff was friendly, hotel location and beach was fantastic for what we were looking for which was to relax and be away from hustle and bustle. The beach and cove its located in is absolutely beautiful. Hotel itself was ok, clean and comfortable overall. Our sofa was ripped, and would have like AC to work a little better, but other than that it was good. The only trade off to beauty of location is the distance to Ibiza Town and tours. Other than that, great place to relax by beach.

Marvelous

Marvelous

Lovely little beach resort.

Lovely little beach resort.

Me and my partner stayed for 4 nights. Absolutely stunning location, cant beat it if you dont mind getting a taxi or bus to the other areas on the island. Bus and taxi is about a 20 minute ride to the old town, have to catch a second bus from eulalia but the journey and scenery is beautiful. Breakfast included which is a fairly decent variety every morning. The staff are excepttionally friendly and helpful. Coctails arnt the best att he bar but you can pop over to any one of the amazing resteraunts on the beach walk or even next door to the dream hotel bar. Toom and Hotel itself is a little bit outdated but very very clean every day, for what you are paying for its not bad to be honest .. we didnt spend any time in the hotel room tbh we booked a sea front view which was absolutely breathtaking views, this location is like being transported into a postcard, best holiday we have both been on ever. Loved it, didnt want to leave !!!.. ps. Dont pay for a sun lounger and shade on the beach, use the hotel loungers or buy an umbrella from the local shop and dave money. The local supermarket also sell everything you will need. Ibiza in general in the old town can be quite expensive so just be careful with your budget and you will have an amazing time !!!!

Me and my partner stayed for 4 nights. Absolutely stunning location, cant beat it if you dont mind getting a taxi or bus to the other areas on the island. Bus and taxi is about a 20 minute ride to the old town, have to catch a second bus from eulalia but the journey and scenery is beautiful. Breakfast included which is a fairly decent variety every morning. The staff are excepttionally friendly and helpful. Coctails arnt the best att he bar but you can pop over to any one of the amazing resteraunts on the beach walk or even next door to the dream hotel bar. Toom and Hotel itself is a little bit outdated but very very clean every day, for what you are paying for its not bad to be honest .. we didnt spend any time in the hotel room tbh we booked a sea front view which was absolutely breathtaking views, this location is like being transported into a postcard, best holiday we have both been on ever. Loved it, didnt want to leave !!!.. ps. Dont pay for a sun lounger and shade on the beach, use the hotel loungers or buy an umbrella from the local shop and dave money. The local supermarket also sell everything you will need. Ibiza in general in the old town can be quite expensive so just be careful with your budget and you will have an amazing time !!!!

Far away and quiet Beach. Many negatives though: -Old hotel -Extra charge for safe -Dinner doesnt include drinks -There is no parking in the hotel -They wouldnt provide plates and silverware for room -Zero Care with covid (each one serves your own food/drinks with no gloves, guest with no masks and no complains) -Service Room passes before 9 and dont came back If you are in the room -Not enough space around the pool for guests -Hotel works on a mass tourism scheme and not concerned on providing a good experience for the customer, just take more money from them -Pillow the thinest Ive ever seen

Far away and quiet Beach. Many negatives though: -Old hotel -Extra charge for safe -Dinner doesnt include drinks -There is no parking in the hotel -They wouldnt provide plates and silverware for room -Zero Care with covid (each one serves your own food/drinks with no gloves, guest with no masks and no complains) -Service Room passes before 9 and dont came back If you are in the room -Not enough space around the pool for guests -Hotel works on a mass tourism scheme and not concerned on providing a good experience for the customer, just take more money from them -Pillow the thinest Ive ever seen