No internet connection!!forks and knifes dirt!! Hot water it’s over after 5 minutes!!

No internet connection!!forks and knifes dirt!! Hot water it’s over after 5 minutes!!

Excellent location close to an upscale shopping neighbourhood with several dining options nearby. All rooms are suites with a bedroom and a living-room / kitchenette including a microwave and a large refrigerator, giving you the option of cooking your own meals. The downside of this hotel is that it is in dire need of refurbishing: we had water leakages in the toilet connection to the wall, and on the sink faucets. The walls, floor and furniture show signs of wear and tear. Management is busy in a slow refurbishing project, renovating one room at a time, which accounts for some noise during the day if you happen to be staying close to that room. If you are lucky, you might get one of the renovated rooms. Mind you: we had one of those, but still had the plumbing issues described above. Service is irregular: some people were helpful, others rude. Apparently they've had little training. The WiFi signal is weak and inconsistent in most rooms (we heard other guests also complaining). Staff have no clue about how to handle it. Breakfast is varied but of poor quality: the fruit, cheese, cold cuts and baked products were all of worse quality compared to other hotels we stayed at in Brazil. The hotel restaurant is much better quality at lunchtime, when it becomes busy with clients working close by; they serve a good buffet including grilled meats and vegetables.

Excellent location close to an upscale shopping neighbourhood with several dining options nearby. All rooms are suites with a bedroom and a living-room / kitchenette including a microwave and a large refrigerator, giving you the option of cooking your own meals. The downside of this hotel is that it is in dire need of refurbishing: we had water leakages in the toilet connection to the wall, and on the sink faucets. The walls, floor and furniture show signs of wear and tear. Management is busy in a slow refurbishing project, renovating one room at a time, which accounts for some noise during the day if you happen to be staying close to that room. If you are lucky, you might get one of the renovated rooms. Mind you: we had one of those, but still had the plumbing issues described above. Service is irregular: some people were helpful, others rude. Apparently they've had little training. The WiFi signal is weak and inconsistent in most rooms (we heard other guests also complaining). Staff have no clue about how to handle it. Breakfast is varied but of poor quality: the fruit, cheese, cold cuts and baked products were all of worse quality compared to other hotels we stayed at in Brazil. The hotel restaurant is much better quality at lunchtime, when it becomes busy with clients working close by; they serve a good buffet including grilled meats and vegetables.

Great!!!

Great!!!

Great services

Great services

Overral cleaning bad, the apartment we stayed poor maintenance like beat up floors, loose toilet , peeling paint, dirty hallways, staff are super good and also good breakfast. Well located place close to everything.

Overral cleaning bad, the apartment we stayed poor maintenance like beat up floors, loose toilet , peeling paint, dirty hallways, staff are super good and also good breakfast. Well located place close to everything.

Comfortable

Comfortable

The room service made a joke a litlle out of Focus lets say. Nothing for a bad qualification of the service in general.

The room service made a joke a litlle out of Focus lets say. Nothing for a bad qualification of the service in general.

Return trip to this hotel. Friendly staff, some spoke English very well. Nice sized pool & good restaurant. Nice, safe feeling area too.

Return trip to this hotel. Friendly staff, some spoke English very well. Nice sized pool & good restaurant. Nice, safe feeling area too.

Wonderful, the staff is so accommodating...I would definitely stay again.

Wonderful, the staff is so accommodating...I would definitely stay again.

The staff at front desk was awesome. Housekeeping... leave extra toilet paper will you!?! Also, one towel per adult is often not enough. Also you do need to leave new soap and shampoo everyday yes. Breakfast is military time, if you delay you don’t eat. :| Location is good and the front desk staff are absolutely amazing and very accommodating.

The staff at front desk was awesome. Housekeeping... leave extra toilet paper will you!?! Also, one towel per adult is often not enough. Also you do need to leave new soap and shampoo everyday yes. Breakfast is military time, if you delay you don’t eat. :| Location is good and the front desk staff are absolutely amazing and very accommodating.

Nice safe neighborhood with food options. Helpful and nice staff, great room with kitchen are and lounge. Breakfast could have had more vegan options, though this is more of a typical thing for this country, rather than hotel specific. I was here on business, and had a great stay. Would come back.

Nice safe neighborhood with food options. Helpful and nice staff, great room with kitchen are and lounge. Breakfast could have had more vegan options, though this is more of a typical thing for this country, rather than hotel specific. I was here on business, and had a great stay. Would come back.

This is my third stay in this hotel and probably I will return there when staying in P.Alegre. I had a very good time and my only complaint is that took 10 days for fixing a problem with the electronic keycard that allow opening the door room. For those who don’t know: Laghetto Vertice has an excellent location, the breakfast is wonderful, it is very clean, the room is absolutely comfortable and the personnel is very attentive

This is my third stay in this hotel and probably I will return there when staying in P.Alegre. I had a very good time and my only complaint is that took 10 days for fixing a problem with the electronic keycard that allow opening the door room. For those who don’t know: Laghetto Vertice has an excellent location, the breakfast is wonderful, it is very clean, the room is absolutely comfortable and the personnel is very attentive

Great services but I'd like to recommend more options to healthy breakfast.

Great services but I'd like to recommend more options to healthy breakfast.

It is a good hotel and well located.Our room was spacious,comfortable and clean with a balcony. Breakfast is good the only bad thing was the egg omelet it was cold. Staff is friendly. I’d definitely come back.

It is a good hotel and well located.Our room was spacious,comfortable and clean with a balcony. Breakfast is good the only bad thing was the egg omelet it was cold. Staff is friendly. I’d definitely come back.

Loveily hotel in excellent location Staff could not have been more helpful !

Loveily hotel in excellent location Staff could not have been more helpful !

I still have my money on the maid. I had a bunch of $$ and credit card sitting on the desk and left the room. Saw the maid and asked her to clean my room. When I came back, I went right to bed and to sleep. In the morning when I woke up and was packing noticed I do not have my CC and $$ and looked all over and remembered the last time I saw it was on the desk. Had no proof. So, keep your $$ to yourself just to be safe. or keep it in the safe.

I still have my money on the maid. I had a bunch of $$ and credit card sitting on the desk and left the room. Saw the maid and asked her to clean my room. When I came back, I went right to bed and to sleep. In the morning when I woke up and was packing noticed I do not have my CC and $$ and looked all over and remembered the last time I saw it was on the desk. Had no proof. So, keep your $$ to yourself just to be safe. or keep it in the safe.