Bed was supreme, hotel was lovely and the food at the breakfast buffet was beyond delicious

Bed was supreme, hotel was lovely and the food at the breakfast buffet was beyond delicious

We picked this hotel as we had a kids event taking place here. We arrived late night, and were told they couldn’t accommodate the room type we booked due to other guests checking in early! After about 5-10 minutes of explaining them that it may not work for us, the front desk asked us to wait for a few minutes so they can get our room ready. Took them 15-20 minutes and finally we were in. Glad they were able to help. Room was clean and well kept. Hotel is located in a convenient location and hotel staff is very friendly. Has a good breakfast buffet. The adult buffet price was comparable to any other place, but for kids it was very very fairly priced considering how much kids eat :-). The cleaning staff did a good job throughout the stay. We didn’t get to use all the facilities in our 2 night stay, but our overall stay was good.

We picked this hotel as we had a kids event taking place here. We arrived late night, and were told they couldn’t accommodate the room type we booked due to other guests checking in early! After about 5-10 minutes of explaining them that it may not work for us, the front desk asked us to wait for a few minutes so they can get our room ready. Took them 15-20 minutes and finally we were in. Glad they were able to help. Room was clean and well kept. Hotel is located in a convenient location and hotel staff is very friendly. Has a good breakfast buffet. The adult buffet price was comparable to any other place, but for kids it was very very fairly priced considering how much kids eat :-). The cleaning staff did a good job throughout the stay. We didn’t get to use all the facilities in our 2 night stay, but our overall stay was good.

We had a great time staying over and getting joined rooms with my friend who flew in from another state to help celebrate my daughter's birthday. We were able to use the pool and enjoy our time. Thank you!

We had a great time staying over and getting joined rooms with my friend who flew in from another state to help celebrate my daughter's birthday. We were able to use the pool and enjoy our time. Thank you!

Well kept hotel. Staff was friendly and helpful.

Well kept hotel. Staff was friendly and helpful.

Excellent staff, excellent facility.

Excellent staff, excellent facility.

Very friendly staff, rooms were very clean, hotel was nice and quiet at nighttime

We liked it there and will come back

Great hotel

Very clean and new hotel.will definitely come back

Very clean and new hotel.will definitely come back

Great area, shops close by!

Great area, shops close by!

All is well, but you need to install safe deposit boxes.

No issues

Parking was a nightmare with the convention, not enough direction/area set up for guests, but staff was really helpful when called. Service at the bar wasnt great, but friendly enough. Pool area is beautful and comfortable

Parking was a nightmare with the convention, not enough direction/area set up for guests, but staff was really helpful when called. Service at the bar wasnt great, but friendly enough. Pool area is beautful and comfortable

We had a wonderful stay. We were in town for a Volleyball Tournament and the location was perfect. The rooms are large and was easily accessible from the garage. It was perfect since I was traveling with 2 little kids. All of the employees were extremely nice. They even had live music in the restaurant on Friday and Saturday evenings.

We had a wonderful stay. We were in town for a Volleyball Tournament and the location was perfect. The rooms are large and was easily accessible from the garage. It was perfect since I was traveling with 2 little kids. All of the employees were extremely nice. They even had live music in the restaurant on Friday and Saturday evenings.

The hotel was convenient and very clean and comfortable. Yet, the parking is terrible!!! The only place to park is in the garage, which they say the up close spots are "RESERVED" for hotel guest, to the cost of $18 a night. Your only option of parking is in the garage, which The City of Allen owns, and that fee is non-negotiable! The hotel was empty as was the garage, there was Not a convention going on and there is nowhere else to park; therefore, you Must pay $18 a night if you have a car! For this reason alone we will not ever stay here again!

The hotel was convenient and very clean and comfortable. Yet, the parking is terrible!!! The only place to park is in the garage, which they say the up close spots are "RESERVED" for hotel guest, to the cost of $18 a night. Your only option of parking is in the garage, which The City of Allen owns, and that fee is non-negotiable! The hotel was empty as was the garage, there was Not a convention going on and there is nowhere else to park; therefore, you Must pay $18 a night if you have a car! For this reason alone we will not ever stay here again!

Pillows were so amazing I ordered 4 immediately! Asked for a King and got a queen but it was ok cause they took into account we had dogs and placed us closer to the end close to the exit doors and not in the middle. I understand there is a pet fee but it is significant. Loved the location, ease of checking in, tv was full of options- able to watch our own streaming, clean and spotless bathroom with soft towels.

Pillows were so amazing I ordered 4 immediately! Asked for a King and got a queen but it was ok cause they took into account we had dogs and placed us closer to the end close to the exit doors and not in the middle. I understand there is a pet fee but it is significant. Loved the location, ease of checking in, tv was full of options- able to watch our own streaming, clean and spotless bathroom with soft towels.

No safe box in room

No safe box in room

It was just okay

It was just okay

Price is too high compared to others, extra parking charge and breakfast charge, very unreasonable.. I will not chose this hotel again.