Very comfortable

Could hear people walking in room above

Could hear people walking in room above

There was trash underneath the sink, dirty clothes in the dresser drawers, Walter on the floor from the A/C unit, room smelled like mold and no remote to the television. All this was taken care of by the nice young lady at the front desk. I came away from the stay feeling a lot better about this hotel, but I called today to check on my deposit that was supposed to be refunded only to find out that it had not been processed. Now I will have to wait and additional 5-7 business days to get my money. Overall, this was a very disappointing experience.

There was trash underneath the sink, dirty clothes in the dresser drawers, Walter on the floor from the A/C unit, room smelled like mold and no remote to the television. All this was taken care of by the nice young lady at the front desk. I came away from the stay feeling a lot better about this hotel, but I called today to check on my deposit that was supposed to be refunded only to find out that it had not been processed. Now I will have to wait and additional 5-7 business days to get my money. Overall, this was a very disappointing experience.

This was the worst experience ever and they messed up my charge they had absolutely no idea of what they are doing and I had to sleep in my truck and they were arguing with me and then they had me waste 40 dollars for pre paid cards and they were no help with the situation and the lady started flipping out and she says we're out of line and we just want all our money back because I never stayed at the hotel because she said she was calling the cops and told me that I had to leave and she didn't even cancel the reservation because that is like stealing from me because she charged me for the room after I was told that I had to leave and I want this taken care of and I should get back something for all the money and trouble I had to deal with and then I'm disabled on top of it and may be the whole thing that they thought that I would not turn them in for abuse stealing and making all the money tied up with all the crap that they have me enrolled in this was the worst experience I have ever had absolutely ridiculous and I am still trying to get it fixed a week later and I hope you are able to make it right

This was the worst experience ever and they messed up my charge they had absolutely no idea of what they are doing and I had to sleep in my truck and they were arguing with me and then they had me waste 40 dollars for pre paid cards and they were no help with the situation and the lady started flipping out and she says we're out of line and we just want all our money back because I never stayed at the hotel because she said she was calling the cops and told me that I had to leave and she didn't even cancel the reservation because that is like stealing from me because she charged me for the room after I was told that I had to leave and I want this taken care of and I should get back something for all the money and trouble I had to deal with and then I'm disabled on top of it and may be the whole thing that they thought that I would not turn them in for abuse stealing and making all the money tied up with all the crap that they have me enrolled in this was the worst experience I have ever had absolutely ridiculous and I am still trying to get it fixed a week later and I hope you are able to make it right

We made the mistake of booking this stay because it was relatively close to the airport. When we showed up to the property, it is located in sort of a nook of a large parking lot that is not very well lit. This doesn't help at all with the safely concerns of the area. We showed up and the Uber driver even joked about the area and drug activity. Sheesh. When checking into the property, the front desk person was friendly enough, polite, and helpful. The positives end there. The hotel itself does not seem clean and we saw several people walking in and out of the property. We got up to our very disappointing room with what has to be a 15-year-old 43" flat screen, a very uncomfortable, very creaky bed, and sort of a musty smell. We ended up walking to a CVS pharmacy in the same parking lot to grab a few items and walked past several people outside. This included a shirtless guy walking out of the hotel ahead of us, a guy loading or unloading something from his trunk in the parking lot (not sure what), and a group of men outside with a very strong odor of marijuana coming from their area in the parking lot. We wanted to have one last night in Destin before our early flight in the morning but decided against it due to safety concerns after walking past all of that and not walking to come back home too late to walk past it again. We were very happy to leave in the morning and will never be back.

We made the mistake of booking this stay because it was relatively close to the airport. When we showed up to the property, it is located in sort of a nook of a large parking lot that is not very well lit. This doesn't help at all with the safely concerns of the area. We showed up and the Uber driver even joked about the area and drug activity. Sheesh. When checking into the property, the front desk person was friendly enough, polite, and helpful. The positives end there. The hotel itself does not seem clean and we saw several people walking in and out of the property. We got up to our very disappointing room with what has to be a 15-year-old 43" flat screen, a very uncomfortable, very creaky bed, and sort of a musty smell. We ended up walking to a CVS pharmacy in the same parking lot to grab a few items and walked past several people outside. This included a shirtless guy walking out of the hotel ahead of us, a guy loading or unloading something from his trunk in the parking lot (not sure what), and a group of men outside with a very strong odor of marijuana coming from their area in the parking lot. We wanted to have one last night in Destin before our early flight in the morning but decided against it due to safety concerns after walking past all of that and not walking to come back home too late to walk past it again. We were very happy to leave in the morning and will never be back.

Was ok

Stayed there before and am satisfied though this stay was without active Cable. Staff was informed and Manager credited $20 which goes through your accounting to be remitted back to me. Thx

Stayed there before and am satisfied though this stay was without active Cable. Staff was informed and Manager credited $20 which goes through your accounting to be remitted back to me. Thx

Was ok

I have stayed in different hotels throughout the years but this one has by far been the worst one yet. The area outside the hotel is dirty, the lawn unkept. In the room the front desk personnel told me that housekeeping goes in the room every 14 days to clean that if I needed my room cleaned I could go to the front desk and ask for a broom. If I needed clean towels I had to take the soiled ones to the front desk to get them changed oh and to top it off, the guy even told me where the big garbage container was so that I can throw away my garbage. I couldn’t believe what I was hearing. I can honestly say I’m not going back. The hotel’s personnel was very nice and polite despite the horrible experience I had they were nice.

I have stayed in different hotels throughout the years but this one has by far been the worst one yet. The area outside the hotel is dirty, the lawn unkept. In the room the front desk personnel told me that housekeeping goes in the room every 14 days to clean that if I needed my room cleaned I could go to the front desk and ask for a broom. If I needed clean towels I had to take the soiled ones to the front desk to get them changed oh and to top it off, the guy even told me where the big garbage container was so that I can throw away my garbage. I couldn’t believe what I was hearing. I can honestly say I’m not going back. The hotel’s personnel was very nice and polite despite the horrible experience I had they were nice.

The room I had nothing worked in it, and it wasn’t cleaned. The sheets were not changed and I would not recommend this place to anyone.

The room I had nothing worked in it, and it wasn’t cleaned. The sheets were not changed and I would not recommend this place to anyone.

Good customer service from the front sesk

Good customer service from the front sesk

We had change rooms twice due to the first room had exposed wires from the air conditioner. The second room was absolutely nasty and filthy. The mattresses in all 3 rooms were horrible! The coils could be felt through the mattress which made for a very uncomfortable sleep/rest. The hotel had no amenities. There were no type of accommodations in the hotel rooms. We will never book a room at the Extended Stay America in Fort Walton Beach ever again!!!

We had change rooms twice due to the first room had exposed wires from the air conditioner. The second room was absolutely nasty and filthy. The mattresses in all 3 rooms were horrible! The coils could be felt through the mattress which made for a very uncomfortable sleep/rest. The hotel had no amenities. There were no type of accommodations in the hotel rooms. We will never book a room at the Extended Stay America in Fort Walton Beach ever again!!!

Can into a room with not one but 3 dead bugs on the floor and sand ,room wouldn't stay cold was muggy, the was a 100 Dollar deposit that wasn't mentioned until check in,rooms and hallway smelled of pot

Can into a room with not one but 3 dead bugs on the floor and sand ,room wouldn't stay cold was muggy, the was a 100 Dollar deposit that wasn't mentioned until check in,rooms and hallway smelled of pot

Food in the fridge from previous guests. They have no ice machine & no one ever at the check in desk…..you have to call them

Food in the fridge from previous guests. They have no ice machine & no one ever at the check in desk…..you have to call them

Homeless people everywhere and rude staff at front desk.

Homeless people everywhere and rude staff at front desk.

Average.

Average.

Good!

Good!

It was nice but needed to have a staff members available before 10 am on a sunday