Pros: Our room was nice and unique. I loved the shower with three different styles of shower heads. The beach was a short walk away. Beach towels, chairs and an umbrella were provided with the room. There are many options for dining. Cons: Only one of the two elevators was working. While dining options were plentiful, they were generally pricey. Walk off of Ocean Drive to find some more affordable places.

Great place

Great place

My stay wS great

My stay wS great

I love Z Ocean and its staff

I love Z Ocean and its staff

The pictures are better than the real thing. The A/C didn't work in our first room and was better when we moved to a new room. The staff was very nice and tried very hard for us but ultimately the building itself was a let down.

Quiet

Quiet

The pictures are better than the real thing. The A/C didn't work in our first room and was better when we moved to a new room. The staff was very nice and tried very hard for us but ultimately the building itself was a let down.

In room mini bar and snacks. Balcony with city view. Rooms was clean with ninor blemishes. Bed was comfortable.

In room mini bar and snacks. Balcony with city view. Rooms was clean with ninor blemishes. Bed was comfortable.

Great place to stay.

Great place to stay.

Overall my husband and I like the property. We arrived extremely early due our flight coming in early we went to the hotel to let them know that we were there and to see if we could leave our luggage they let us leave it with them and gave us places to go eat and said that our room would be ready at 4:00pm which is normal check in. Within maybe an hour we got a call saying they had a room available for us. When checking in your suppose to receive complimentary champagne we didn’t get ours due to a lot going but later on during our stay we did receive it. The room we had came with mini bar with 750ml bottles on the counter (for purchase), two mini refrigerators one filled with mini bar items such as juice, mini shots etc. (for purchase), the other was empty for guest to use. It also had a microwave, silverware, desk, couch, lounge chair, the first balcony had a hammock, with a stairwell that lead to the second rooftop balcony where it had two beach chairs and what was suppose to be a private jacuzzi tub but it didn’t have any jets, it was just a tub, a little disappointing because that’s what we really were excited about, being able to to spend time together over looking the city relaxing in the jacuzzi. We were on the Penthouse Floor, the hallways were really hot, few cosmetic issues two of tile on the wall behind the bed were falling off, and two of the pictures in the restroom were broken. Hotel had a bar and restaurant in the back.

Overall my husband and I like the property. We arrived extremely early due our flight coming in early we went to the hotel to let them know that we were there and to see if we could leave our luggage they let us leave it with them and gave us places to go eat and said that our room would be ready at 4:00pm which is normal check in. Within maybe an hour we got a call saying they had a room available for us. When checking in your suppose to receive complimentary champagne we didn’t get ours due to a lot going but later on during our stay we did receive it. The room we had came with mini bar with 750ml bottles on the counter (for purchase), two mini refrigerators one filled with mini bar items such as juice, mini shots etc. (for purchase), the other was empty for guest to use. It also had a microwave, silverware, desk, couch, lounge chair, the first balcony had a hammock, with a stairwell that lead to the second rooftop balcony where it had two beach chairs and what was suppose to be a private jacuzzi tub but it didn’t have any jets, it was just a tub, a little disappointing because that’s what we really were excited about, being able to to spend time together over looking the city relaxing in the jacuzzi. We were on the Penthouse Floor, the hallways were really hot, few cosmetic issues two of tile on the wall behind the bed were falling off, and two of the pictures in the restroom were broken. Hotel had a bar and restaurant in the back.

We come for our anniversary it was excellent staff from front desk till room service so nice the restaurant is nice too we got amenities full breakfast is was good We got umbrella and two chair is included we stay 7 days Everything was perfect

We come for our anniversary it was excellent staff from front desk till room service so nice the restaurant is nice too we got amenities full breakfast is was good We got umbrella and two chair is included we stay 7 days Everything was perfect

Terrible experience, this hotel is not even 2 star. The access doors are not even working, only one elevator was working half of the stay the other one was not working at all, no poolside bar like it is mentioned in the description. The photos of the hotel on Expedia ad is fake or from 10 years ago. Instead of reception desk that is on the picture there was two old school tables no chess stand that was shown on the photos, ice machines are broken on every floor, broken handles on the common area doors. Can not access the pool from first floor because the door is not recognizing the card same as elevator. Rude and unprofessional staff. Included breakfast is also scam because it’s is not included, reception only gives you 20$ voucher and then adds the same amount to service charge at the restaurant where food was disgusting. I ordered salmon bagel and couldn’t eat it because salmon was raw and chewy, when I ask to change it they charged me for bagel as well and I end up paying 34$ for my “included” breakfast. Tv in my room was not working and the furniture is old and damaged. Not something I would expect from even 3 star hotel. I think Expedia should require these hotels to update photos and provide the proof of 4 stars because we got scammed by Zocean and I wish we picked the Royal Palm that was just across the street and was actually ending up being cheaper and much better! This place does not maintenance any amenity they offer and just massively cut on expense. TERRIBLE

Terrible experience, this hotel is not even 2 star. The access doors are not even working, only one elevator was working half of the stay the other one was not working at all, no poolside bar like it is mentioned in the description. The photos of the hotel on Expedia ad is fake or from 10 years ago. Instead of reception desk that is on the picture there was two old school tables no chess stand that was shown on the photos, ice machines are broken on every floor, broken handles on the common area doors. Can not access the pool from first floor because the door is not recognizing the card same as elevator. Rude and unprofessional staff. Included breakfast is also scam because it’s is not included, reception only gives you 20$ voucher and then adds the same amount to service charge at the restaurant where food was disgusting. I ordered salmon bagel and couldn’t eat it because salmon was raw and chewy, when I ask to change it they charged me for bagel as well and I end up paying 34$ for my “included” breakfast. Tv in my room was not working and the furniture is old and damaged. Not something I would expect from even 3 star hotel. I think Expedia should require these hotels to update photos and provide the proof of 4 stars because we got scammed by Zocean and I wish we picked the Royal Palm that was just across the street and was actually ending up being cheaper and much better! This place does not maintenance any amenity they offer and just massively cut on expense. TERRIBLE

This place is run-down and dirty. Stay at the Royal palm next door for a similar price as the amenities are way better.

My daughter was bit by bed bugs it’s her 16 birthday her first time in miami

My daughter was bit by bed bugs it’s her 16 birthday her first time in miami

Expected jets in the jacuzzi. Was told it was a Roman tub and I should jave brought epson salt to soak. 🤔 I do that at home in my garden tub 😠 AC don't work well. Shower overflowed.

Expected jets in the jacuzzi. Was told it was a Roman tub and I should jave brought epson salt to soak. 🤔 I do that at home in my garden tub 😠 AC don't work well. Shower overflowed.

Deff be back

Deff be back

I wish I had good things to say about this stay as the location of this hotel is amazing. The AC in my room did not work either night of my stay, and I slept in 80 plus degree and humid conditions. Staff had nothing they could do and implied the whole hotel had this issue. The room was missing the sleeper couch upon arrival and did not look like images on the app. I can say positively that the staff was there at front desk when needed and friendly. Make sure to keep an eye on credit card statments as I had extra holds and pending charges appear on my card outside of what was communicated to me at checking in. I was told by the staff that it would be removed immediately three separate times and was not. Unfortunately, I would recommend looking elsewhere.

I wish I had good things to say about this stay as the location of this hotel is amazing. The AC in my room did not work either night of my stay, and I slept in 80 plus degree and humid conditions. Staff had nothing they could do and implied the whole hotel had this issue. The room was missing the sleeper couch upon arrival and did not look like images on the app. I can say positively that the staff was there at front desk when needed and friendly. Make sure to keep an eye on credit card statments as I had extra holds and pending charges appear on my card outside of what was communicated to me at checking in. I was told by the staff that it would be removed immediately three separate times and was not. Unfortunately, I would recommend looking elsewhere.

A very nice place to stay. I will definitely be back!

A very nice place to stay. I will definitely be back!