This property has no elevator, I have to climb all that stairs. Staffed was okay, air freshener was too strong. After climbing all that steps, no water to drink. They don’t even offer a bottle of water.No electric iron in the room, poor choice.

Excellent service from the staff - good food and good location

Excellent service from the staff - good food and good location

All good

All good

The hotel was clean, staff was helpful. About 15 minute walk from train station. Only concern was that the room had very strong smell of Chlorine throughout. We tried opening the window to air out the room. However there were small bees that were making Hives just outside the window so we were not able to open the windows also.

The hotel was clean, staff was helpful. About 15 minute walk from train station. Only concern was that the room had very strong smell of Chlorine throughout. We tried opening the window to air out the room. However there were small bees that were making Hives just outside the window so we were not able to open the windows also.

Great location to the convention center.

Great location to the convention center.

Room was fine but the hotel in general boring. Location of hotel is in the middle of a fare area = totally dead without fare activities. Bar and restaurant in hotel was a disappointment compared to the hotel star-rating. Taxi to restaurants in Milano is easy, but also recommendable.

Room was fine but the hotel in general boring. Location of hotel is in the middle of a fare area = totally dead without fare activities. Bar and restaurant in hotel was a disappointment compared to the hotel star-rating. Taxi to restaurants in Milano is easy, but also recommendable.

maid do not clean the floor every day , stay 5 nights there , trash under basin lay there for 5 days until check out, too busy to remind them

maid do not clean the floor every day , stay 5 nights there , trash under basin lay there for 5 days until check out, too busy to remind them

Pretty good and modern,breakfast pretty good to be included it’s a nice hotel only con is that closest transportation is 1.8km away unless you have your own car

Pretty good and modern,breakfast pretty good to be included it’s a nice hotel only con is that closest transportation is 1.8km away unless you have your own car

Hotel is located at south enttance of mulano fiera whoch makes it super convinient if attending. A 10 minite walk for metro and yrain syation whoch connects you to milan and both airports.

Hotel is located at south enttance of mulano fiera whoch makes it super convinient if attending. A 10 minite walk for metro and yrain syation whoch connects you to milan and both airports.

The hotel itself is lovely and very convenient for the exhibition halls. The exceptionally poor customer service by Paolo in the restaurant was the one thing that reduced made my overall ranking of the hotel. On two of our three evenings he created problems when trying to book a table in the restaurant culminating in him saying there was not one additional chair available in the entire hotel to enable a friend to join us for dinner, even though the restaurant was never full. He also created problems when our party of 18 tried to pay the bill. At a 4* hotel I would expect a member of staff who was front of house to have exemplar customer service which was not evident at any stage from this particular member of staff.

The hotel itself is lovely and very convenient for the exhibition halls. The exceptionally poor customer service by Paolo in the restaurant was the one thing that reduced made my overall ranking of the hotel. On two of our three evenings he created problems when trying to book a table in the restaurant culminating in him saying there was not one additional chair available in the entire hotel to enable a friend to join us for dinner, even though the restaurant was never full. He also created problems when our party of 18 tried to pay the bill. At a 4* hotel I would expect a member of staff who was front of house to have exemplar customer service which was not evident at any stage from this particular member of staff.

Ok

Ok

Room was nice and comfortable Bar and restaurant. Not nice Breakfast was fine

Room was nice and comfortable Bar and restaurant. Not nice Breakfast was fine

Everything was wonderful, except when we where waiting to check in , was big waiting lines , nobody said hello or sorry

Everything was wonderful, except when we where waiting to check in , was big waiting lines , nobody said hello or sorry

Good place

Good place

Pleasant stay

Hello, Unfortunately an incident prevented us from moving from Canada to Milan Italy for a 4 night stay. We notified the hotel 3 days after the date of cancellation without charge but 1 week before the date of the stay. No openness to penalty or discount on term stays. I am disappointed with the lack of openness of the management! Harold B. Quebec, Canada

Only Reading to stay there is that it is close to the exhibitioncenter

Only Reading to stay there is that it is close to the exhibitioncenter

Clean rooms and friendly staff