The front door is hard to open and the deadbolt does not lock. Fix the front door. The bathroom needs an electrical outlet and a some type of curtain for the window.

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The room was very spacious, the facility was clean, and the beds were comfortable. However, it shows wear and tear from years of use. Most of it was cosmetic and we don't really care about that. The one concerning issue was that the bathroom light did not work. When we went to request assistance with this, they noted that there's something wrong with the wiring in that room and sometimes it doesn't work, and they provided us with a lamp. That, of course, could be concerning, and really should be fixed. The lamp solution wasn't the best as there was no plug in the bathroom and no place to put a lamp except on top of the toilet back, with the cord going into the next room. For us, it was fine, and we note that the price was very affordable compared to other facilities in the area, so we were not expecting anything fancy. While we like niceties, we're really primarily at hotels for sleeping, and our main concerns are cleanliness and comfort, which it had. But really at least the electrical issue should be fixed.

The room was very spacious, the facility was clean, and the beds were comfortable. However, it shows wear and tear from years of use. Most of it was cosmetic and we don't really care about that. The one concerning issue was that the bathroom light did not work. When we went to request assistance with this, they noted that there's something wrong with the wiring in that room and sometimes it doesn't work, and they provided us with a lamp. That, of course, could be concerning, and really should be fixed. The lamp solution wasn't the best as there was no plug in the bathroom and no place to put a lamp except on top of the toilet back, with the cord going into the next room. For us, it was fine, and we note that the price was very affordable compared to other facilities in the area, so we were not expecting anything fancy. While we like niceties, we're really primarily at hotels for sleeping, and our main concerns are cleanliness and comfort, which it had. But really at least the electrical issue should be fixed.

This property needs urgent renovation. Friendly staff ready to help

This property needs urgent renovation. Friendly staff ready to help

It was an outdated place and the air conditioner was not enough for the family room (we brought in our camping fans) but the person at the front desk was nice and helpful. May stay again because of the family room size, but keeping expectations realistic. Comfortable other than the A/C for the most part.

It was an outdated place and the air conditioner was not enough for the family room (we brought in our camping fans) but the person at the front desk was nice and helpful. May stay again because of the family room size, but keeping expectations realistic. Comfortable other than the A/C for the most part.

This is a run-down place. We stayed during the summer and the room AC unit barely worked. This place is beyond renovation or update. Considering its condition, this place is not affordable either. I regret that I booked this place.

This is a run-down place. We stayed during the summer and the room AC unit barely worked. This place is beyond renovation or update. Considering its condition, this place is not affordable either. I regret that I booked this place.

These guys were in transition and remodeling and these beds were the most comfortable I’ve slept in in a long time! Gracious staff!

These guys were in transition and remodeling and these beds were the most comfortable I’ve slept in in a long time! Gracious staff!

Old building. Our door didn't fit square in the frame leaving room at the bottom for something to crawl thru. On the plus side, towels were good. For the same price I could have stayed in a nicer hotel that had breakfast

Old building. Our door didn't fit square in the frame leaving room at the bottom for something to crawl thru. On the plus side, towels were good. For the same price I could have stayed in a nicer hotel that had breakfast

We were able to rest!

We were able to rest!

The room was in suboptimal condition. Broken window, smelled like smoke and it was a nonsmoking room. The AC unit made continual noise, hard to sleep as a consequence. Not sure how it received a high rating.

The room was in suboptimal condition. Broken window, smelled like smoke and it was a nonsmoking room. The AC unit made continual noise, hard to sleep as a consequence. Not sure how it received a high rating.

This is the worst motel we've ever visited. Dirty. Unkempt. Dated. Sketchy. We had no door lock other than a chain latch, and the chain latch was only held in by one screw which was halfway pulled out of the wall. I had to repair it myself but it still wasn't ever going to be secure. Thank god for #2. There was trash all over the parking lot and the dirt lot by our room. See the pics. The dumpster from the nearby business was overflowing. So.... Much... Trash... The room was cleaned, but the sheet were stained, the carpet was gross (not just old, but greasy), the bath tile grout was painted (!!!?) and half the paint had worn off so it looked awful. There was no spot in the shower to put soap. The owner promised us that she wouldn't rent the room above us (noise) but two people stayed up there all night making noise while smoking outside the rooms. I'm not easily skieved, but I surely was in the morning after a shower because anywhere I stepped would feel like I was dirty again. Yuch. I honestly would have left except that we had a dog and Hotels.com would still have charged me for the room. This may be the last Hotels.com room we ever book because I was lied to about the condition (and I don't like the rewards program anymore).

This is the worst motel we've ever visited. Dirty. Unkempt. Dated. Sketchy. We had no door lock other than a chain latch, and the chain latch was only held in by one screw which was halfway pulled out of the wall. I had to repair it myself but it still wasn't ever going to be secure. Thank god for #2. There was trash all over the parking lot and the dirt lot by our room. See the pics. The dumpster from the nearby business was overflowing. So.... Much... Trash... The room was cleaned, but the sheet were stained, the carpet was gross (not just old, but greasy), the bath tile grout was painted (!!!?) and half the paint had worn off so it looked awful. There was no spot in the shower to put soap. The owner promised us that she wouldn't rent the room above us (noise) but two people stayed up there all night making noise while smoking outside the rooms. I'm not easily skieved, but I surely was in the morning after a shower because anywhere I stepped would feel like I was dirty again. Yuch. I honestly would have left except that we had a dog and Hotels.com would still have charged me for the room. This may be the last Hotels.com room we ever book because I was lied to about the condition (and I don't like the rewards program anymore).

The beds are not queen size, the air conditioner did not work, the room smell like mold and cat pee.

The beds are not queen size, the air conditioner did not work, the room smell like mold and cat pee.

This was probably the worst experience of my life. First of the rooms are disgusting. The carpets are all stained and patched together. It smells wet and musty in the rooms. The air conditioner blew out dust and dirt when it was turned on. The windows don’t have locks on them they are “secured” by curtains. I didn’t even get into the bed. We ended up just leaving because it was making my mom sick. 10/10 DO NOT RECOMMEND.

This was probably the worst experience of my life. First of the rooms are disgusting. The carpets are all stained and patched together. It smells wet and musty in the rooms. The air conditioner blew out dust and dirt when it was turned on. The windows don’t have locks on them they are “secured” by curtains. I didn’t even get into the bed. We ended up just leaving because it was making my mom sick. 10/10 DO NOT RECOMMEND.

It was the cheapest place in Raton NM, it looked like a 70s throwback but in the hood, the front desk worker was cool, the room looked like it had not been updated in many years, but was actually pretty comfortable.

It was the cheapest place in Raton NM, it looked like a 70s throwback but in the hood, the front desk worker was cool, the room looked like it had not been updated in many years, but was actually pretty comfortable.

This is an old motel that needs major updating. The room was rather big but it was dingy with stained carpet. The windows were held shut by metal clothes hangers. The beds were clean with white sheets. There are several other hotels in the area but everything was booked. So this was our last option. We slept fine and that's all we really needed. The water pressure in the shower was enormous! It almost shot my eye out, so be aware.

This is an old motel that needs major updating. The room was rather big but it was dingy with stained carpet. The windows were held shut by metal clothes hangers. The beds were clean with white sheets. There are several other hotels in the area but everything was booked. So this was our last option. We slept fine and that's all we really needed. The water pressure in the shower was enormous! It almost shot my eye out, so be aware.

The staff was very friendly and helpful! The actual motel was pretty run down. The A/C in our room was off, so it was hot when we got in which made it hard to sleep. The windows were “locked” with hangers. The area didn’t feel very safe as we were traveling with small children and our dog and there were multiple stray dogs outside. Overall, if you’re just looking for a quick stay and you’re traveling without kids I think it’s a decent place, but probably not the most kid-friendly facility.

The staff was very friendly and helpful! The actual motel was pretty run down. The A/C in our room was off, so it was hot when we got in which made it hard to sleep. The windows were “locked” with hangers. The area didn’t feel very safe as we were traveling with small children and our dog and there were multiple stray dogs outside. Overall, if you’re just looking for a quick stay and you’re traveling without kids I think it’s a decent place, but probably not the most kid-friendly facility.

Friendly staff, comfortable beds; was old but kept up ok