Very good stay in the middle of Arles close to many restaurants. A very scenic city with lots of history.

I checked in on Tues, 5/16 and the desk receptionist and the girl who showed me to my room and explained everything were wonderful ! The next morning, the breakfast staff was wonderful, however, the 2 girls at the receptionist desk were snotty and rude. Acted like they didn't want to help me and gave me very short answers. When I told them I couldn't get cell service to call a Taco, I was abruptly told to go outside. I came back in to get help making a phone call to get a ride back to the train station and the one girl smacked the phone down on the counter. What do these 2 girls think that they are being paid to do, be rude? Again, it was the morning of Wed, 5/17 and it was the 2 girls working the receptionist desk. I wish I had gotten names. Someone needs to tell them that the only reason that they have a job is because guests like me come to stay at the hotel. If they don't want to do their job, they should find work somewhere else! Everything and everyone else was great! Breakfast Buffet was great as well! .

Lovely hotel in the heart of Arles Really enjoyed staying here, the room was spacious and newly renovated including the washroom Staff was nice and friendly. The pool areas and the bar are so cute and charming. Specially the bar that has a 40s vibe Location is great , 5 min walk to the Amphitheatre, 2 min to Sr Trophine Church and eight in the place of the Van Gogh restaurant Park at the P Centeun is only 250mts walk and the cost is like 20 euros for 24hrs Great stay ! Would come here again If I have to point something negative it will be my room had no view but I didn’t go to Arles to stay in the room 😃

Good location.

The BEST staff! I arrived in Arles at eight in the evening. There were no taxis available even by phone. The evening clerk at the hotel guided me for blocks by phone (!) and then stepped out into the square to wave to me to help me find the building. As a 75 year old woman traveling alone, he seemed like an angel! The daytime clerk was so helpful too and the breakfast server took time to chat with me about restaurants! What a great group of people!

The condition of the toilet in the room was appalling. The floorboards were rotted and the toilet smelled like a drain. Even though the room was serviced daily the smell remained throughout our 3 night stay. The staff must be aware of the smell. For 110 euros per night that is very unfair.

Great location , quiet and close to dining and sightseeing.

Some staff were hostile, unprofessional - bluntly snobbish and contemptuous in a way I have not experienced in over 40 years in France. The behaviour of the young bar staff was openly hostile and insulting - being ridiculed in front of other customers is wholly unacceptable, but they seem to be encouraged to behave with arrogance. Certain receptionists were unwelcoming and cold. I was made to feel by those people as though I was not welcome. Other staff particularly the younger female staff were lovely, professional helpful clear and made me feel less unsafe and less vulnerable as a lone female traveller. The Hotel advertises as international, and aims at high quality, but is threadbare, tired and overdue for a refurbish. The Bar is dark loud and unwelcoming all day- extending to disruptive and frightening in the evening. Do not book a reduced price offer here as you will be given a room in poor quality which felt like cupboard.. then be treated badly for the rest of the week when you ask to move - and pay the extra cost. Felt more like youth hostel than a quality hotel. Do not recommend this at all except for the groups of drunken teenagers who were there - for whom it clearly felt like home. I saw other visitors chose to go elsewhere in the evening. I was relieved to leave, as it soured my stay in the town and when I return to Arles, later this year, will not go back here. Very disappointing and overpriced. The Hotel have been given this feedback directly.

The hotel was wonderful, in a great location, clean, comfortable, with a friendly and attentive staff. If you're driving, GPS is not likely going to be your friend, since it will send you down streets that are blocked for pedestrians and also the wrong way on one-way streets. You should call the hotel and let them guide you. Be aware that you have to collect your car by noon on check-out day.

Very charming hotel with beautiful pool & gardens. The staff were very lovely and accomodating. Perfect location in the Place du Forum opposite Van Gogh’s cafe. While the bed was comfortable, the rooms & decor are dated.

Great room with view out over the old town. Fantastic location. Beautiful, slightly quirky art deco interior. Staff always happy to help, very friendly. Good breakfast.

Nice boutique hotel in town centre opposite to the famous Van Gough Cafe. 5 mins to the Roman theatre and amphitheater. Very convenient location close to lots of restaurants. Staff are polite and helpful. Price is reasonable considering the very central location yet quiet. Room is clean.

Excellent service from very friendly staff. Onlwe were dr

I love this hotel!! Location on the Place du Forum is the best, with restaurants waiting as you walk out the door! Staff very friendly and accommodating. Public areas comfortable and decorated with unique items. Enjoyed the history of the hotel and the lovely pool area. Room very nice, clean, with a nice view!! Very comfortable here, first class service!

It was everything we hoped for and more. The gentleman that helped us at check in was awesome. Very helpful! We could not have picked a better location for our stay. THANY YOU!!!