Very good hotel for our family which is well located.

Very good hotel for our family which is well located.

Overall nice location on a campus and near train station/subway. Needs better management though. Room was not cleaned well and lacked basic things. 2bedroom apartment and had one single small bar of soap and 2 half-rolls of toilet paper. Single garbage bag and you are expected to take your own garbage out or you will be charged 30euros. When we took the garbage down, it involved multiple elevators and a very smelly garbage room in the basement. Additionally, the shower head was just laying at the base of the tub and it was literally impossible to hang it up. These are all pretty basic things and so I feel this place could be good but needs better management. It seems run by students and would be good for students visiting. We're a family of five and are used to better hotels. There may have been a language barrier but when we complained about lack of towels, soap, toilet paper and hair on the sheets, they simply brought us up some towels and the young woman delivering it just said she wasn't understanding me and left. Again, overall you get what you pay for. The price was very good and this would be a good place for students, not good for anyone over 30yo. :)

Overall nice location on a campus and near train station/subway. Needs better management though. Room was not cleaned well and lacked basic things. 2bedroom apartment and had one single small bar of soap and 2 half-rolls of toilet paper. Single garbage bag and you are expected to take your own garbage out or you will be charged 30euros. When we took the garbage down, it involved multiple elevators and a very smelly garbage room in the basement. Additionally, the shower head was just laying at the base of the tub and it was literally impossible to hang it up. These are all pretty basic things and so I feel this place could be good but needs better management. It seems run by students and would be good for students visiting. We're a family of five and are used to better hotels. There may have been a language barrier but when we complained about lack of towels, soap, toilet paper and hair on the sheets, they simply brought us up some towels and the young woman delivering it just said she wasn't understanding me and left. Again, overall you get what you pay for. The price was very good and this would be a good place for students, not good for anyone over 30yo. :)

Presence de cafard

Presence de cafard

The hotel check-in/out only opens at a certain time. It closes after 9pm. My arrival was late and of course I wouldn't know about this for a hotel. When I asked the lady in the bar about checking in, she was rude, blaming me for coming late and asking me to wait. Finally, I figured that the key card was already left at the desk so I took and left. But I don't understand how one could run a hotel with such an attitude.

The hotel check-in/out only opens at a certain time. It closes after 9pm. My arrival was late and of course I wouldn't know about this for a hotel. When I asked the lady in the bar about checking in, she was rude, blaming me for coming late and asking me to wait. Finally, I figured that the key card was already left at the desk so I took and left. But I don't understand how one could run a hotel with such an attitude.