Clean hotel, clean room, very good service at a good price.

Was ok, but hotel is a good 3 stars

Was ok, but hotel is a good 3 stars

The hotel lobby is lovely. Front desk staff friendly and efficient. The rooms we comfortable. Bed and pillows we amazing. The shower was hot and the water pressure excellent. The hotel was near lots of shopping and restaurants. The hotel was very quiet.

Great place! Super convenient!

It was a nice stay

It was a nice stay

Coffee and a continental breakfast should be included. Everyone was nice but the amenities were not what I would expect. Should include bottle water especially for Hilton honor members. Was not acknowledged as an honors member.

Coffee and a continental breakfast should be included. Everyone was nice but the amenities were not what I would expect. Should include bottle water especially for Hilton honor members. Was not acknowledged as an honors member.

Pay to park was unreasonable.

Pay to park was unreasonable.

We never had hot water in the morning. The temperature was cool to lukewarm.

Location

This hotel was 8 mins from concert and multiple restaurants closer than that. It is beautiful and the staff polite and helpful.

We never had hot water in the morning. The temperature was cool to lukewarm.

Location

This hotel was 8 mins from concert and multiple restaurants closer than that. It is beautiful and the staff polite and helpful.

Didn't love the breakfast but plenty of dining options outside the hotel.

Didn't love the breakfast but plenty of dining options outside the hotel.

Clean, friendly and quiet.

Clean, friendly and quiet.

Everything was ok except for the door which was stuck and heavy to open and close. Otherwise the room has all the amenities I need. I especially liked the bathroom without a bathtub! I wish all the bathrooms will be like this.

Everything was ok except for the door which was stuck and heavy to open and close. Otherwise the room has all the amenities I need. I especially liked the bathroom without a bathtub! I wish all the bathrooms will be like this.

This property advertises that it offers keyless entry but in fact, it does NOT. I booked the hotel because it is a mile away from an outpatient facility where I was scheduled to have a 7-hour surgical procedure and I wanted to be able to get from surgery to my room as quickly as possible. I set up Digital Key in order to do that and also called the hotel after I was discharged to TRIPLE-confirm that my keyless entry was ready. The front desk employee that took my call informed me that I would still need to stop at the front desk to show my ID and provide a credit card. While I was waiting in line with my nurse (again, after 7 hours of surgery) the Front Desk Manager appeared and I asked why it was necessary for me to wait since I had already provided the information required. Her explanation was that a) it was my first time using Digital Key and b) I had booked through a third-party. I did not see any advance notice for reason “a” when I originally made the booking. As for reason “b”, the front desk manager made it sound as though I had made a mistake by booking through a third-party, in this case, Expedia. I understand that post-operative recovery is not a common reason for a hotel booking. However, all I was asking for was an already available service that is prominently advertised. This experience was one of poor service and a lack of compassion on the part of both employees. I hope this review provides an opportunity for better training of those involved. Thanks.

This property advertises that it offers keyless entry but in fact, it does NOT. I booked the hotel because it is a mile away from an outpatient facility where I was scheduled to have a 7-hour surgical procedure and I wanted to be able to get from surgery to my room as quickly as possible. I set up Digital Key in order to do that and also called the hotel after I was discharged to TRIPLE-confirm that my keyless entry was ready. The front desk employee that took my call informed me that I would still need to stop at the front desk to show my ID and provide a credit card. While I was waiting in line with my nurse (again, after 7 hours of surgery) the Front Desk Manager appeared and I asked why it was necessary for me to wait since I had already provided the information required. Her explanation was that a) it was my first time using Digital Key and b) I had booked through a third-party. I did not see any advance notice for reason “a” when I originally made the booking. As for reason “b”, the front desk manager made it sound as though I had made a mistake by booking through a third-party, in this case, Expedia. I understand that post-operative recovery is not a common reason for a hotel booking. However, all I was asking for was an already available service that is prominently advertised. This experience was one of poor service and a lack of compassion on the part of both employees. I hope this review provides an opportunity for better training of those involved. Thanks.

Quiet and convenient. Cleaning staff didnt come knocking early and wake us up.

Just great.

Quiet and convenient. Cleaning staff didnt come knocking early and wake us up.

Just great.

was a nice place

was a nice place

I had a bad experience at this place. I usually travel for business and initially liked this hotel. I requested to change my room because it had a bad smell and the bathroom door would open by itself. The front desk girl attended to me with a very bad attitude and refused to change my room. I will not return to this place, and we have removed it from the list of hotels for employee travel at the company.